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Canary Wharf, London E1W

4/5, 43 Reviews
81% Recommended

50% sales valuation accuracy

0% letting valuation accuracy

100% sales fee satisfaction

33% letting fee satisfaction

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"We sold our apartment through ..."

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5 Star Review
UserName

Dominic

By : 'Kerren'
Services : Sales( I bought a property using them)
Would you recommend ? : Yes
Postcode : E14

3 Oct 2015
People found this helpful0

We sold our apartment through Jacob Fox and followed their suggest selling price and had a full asking price offer within 12 days of going to market. Dominic ensured the team looked after our sale and kept us fully informed. We were running to a really specific date and Dom helped us by chasing solicitors and other agents at all sides of our sale and subsequent purchase to help us meet our deadline for completion. Dominic put up with us constantly phoning and chasing for information on a very regular basis. The sale went smoothly and all parties were kept informed and this meant all paperwork was completed ahead of time. Having dealt with other local estate agents, dealing with Jacob Fox was an easy, pain-free and more of a professional experience.


What agent could do to change your mind?

Comparable to service, in line with the competition, a real personal and warm experiance in comparison to other high street agents i have used in the past.


Comments on Agent Fees

Comparable to service, in line with the competition, a real personal and warm experiance in comparison to other high street agents i have used in the past.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales50%100%£0£0
Lettings0%33%£1,300£2,166
Address

Jacob Fox
29th Floor, One Canada SquareLondon, Greater London
E1W 3HH
0207 100 5070

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Jacob Fox Branches (View All 2)
Pure con artists. Once they ...

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1 Star Review
UserName

By : 'Daisy'
Services : Letting (As a Tenant)
Rent PCM : £1700
Would you recommend ? : No
Postcode : E14

21 Apr 2017
People found this helpful1

Pure con artists. Once they took the deposit and we moved in we never heard from them again, despite numerous emails and trying to call. Their office does not exist ! Their Companies House records show they wound up the company then recreated in a new form. I don't understand how a regulatory body... Read Full Review

Comments (3)Was this helpful?:

By : Nicola

1 Jun 2017

I would be interested in speaking to you directly regarding Jacob Fox to see how far you have got with lawyers, I would be interested in using the same lawyer if they have background already. JF...

Simple con artists. Stole ...

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1 Star Review
UserName

UserName

By : 'Wrong'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E14

5 Apr 2017
People found this helpful1

Simple con artists. Stole deposit. When confronted, they promised to pay.Then disappeared without paying. Big mistake. Companies House shows Jacob Fox Properties is close to winding up. I am on their case, and not just with... Read Full Review

Comments (0)Was this helpful?:
ImRe : flat 10 , 254 Broad ...

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1 Star Review

By : 'Avoid'
Services : Letting (As a Tenant)
Rent PCM : £2166
Would you recommend ? : No
Postcode : E14

12 Nov 2016
People found this helpful4

ImRe : flat 10 , 254 Broad walk place I am been absolutly ripped off by Jacobs* Rent above flat from them last year and moved out on 14 october 2016 and since then they are not answering my calls, have left 10 msg on their answering machine and no one got back to me. They are still holding my... Read Full Review

Comments (0)Was this helpful?:
Sonny Sanger and Shaidul of ...

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1 Star Review
UserName

UserName

By : 'Joe'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : E14

10 Oct 2016
People found this helpful2

Sonny Sanger and Shaidul of Jacob Fox are owing the deposit of about GBP2500 of my tenant, Cisse Anta and they refused to refund her after the tenancy and clearance from the Landlord. They have to be called to... Read Full Review


Comments on Agent Fees

Not straight

Comments (0)Was this helpful?:
We sold our apartment through ...

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5 Star Review
UserName

By : 'Kerren'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E14

3 Oct 2015
People found this helpful0

We sold our apartment through Jacob Fox and followed their suggest selling price and had a full asking price offer within 12 days of going to market. Dominic ensured the team looked after our sale and kept us fully informed. We were running to a really specific date and Dom helped us by chasing... Read Full Review


What agent could do to change your mind?

Comparable to service, in line with the competition, a real personal and warm experiance in comparison to other high street agents i have used in the past.


Comments on Agent Fees

Comparable to service, in line with the competition, a real personal and warm experiance in comparison to other high street agents i have used in the past.

Comments (0)Was this helpful?:
I purchased a property ...

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5 Star Review

By : 'Sujit'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E14

14 Sept 2015
People found this helpful1

I purchased a property through Jacob Fox this year, all went through smoothly and would use them again. Thanks a lot to the... Read Full Review

Comments (0)Was this helpful?:
First time customer and ...

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5 Star Review
UserName

By : 'Elena'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14

9 May 2014
People found this helpful2

First time customer and greatly appreciated the amazingly fast turnaround- great service and so knowledgeable, a very professional staff; I can tell you they really pay attention to exactly what you're looking for, they have great properties with great value for the money and they are easy to work ... Read Full Review

Comments (0)Was this helpful?:
Property was let and is ...

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5 Star Review

By : 'David'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E1

29 Apr 2014
People found this helpful0

Property was let and is managed by Jacob fox, proffesional and pleasant experience, good referenced city tenants, competitive fees, hassle free. Pleasure doing... Read Full Review

Comments (0)Was this helpful?:
Good service, good ...

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4 Star Review

By : 'Aldgate'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E1

24 Apr 2014
People found this helpful0

Good service, good communication, pleased with the sale price and fee! Would use... Read Full Review

Comments (0)Was this helpful?:
I recently let my property in ...

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5 Star Review

By : 'praz'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E14

10 Apr 2014
People found this helpful1

I recently let my property in Limehouse through Jacob Fox estate agents 10 months ago. Initial thoughts were to give the company an opportunity to let one of my properties. After successfully doing so, 10 months later i have no regrets transferring my portfolio over. Rent is paid on time everytime. ... Read Full Review

Comments (0)Was this helpful?:
Rennie was extremly helpful, ...

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5 Star Review
UserName

By : 'Linda'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14

9 Apr 2014
People found this helpful2

Rennie was extremly helpful, meeting us and showing us around 2 properties. The flat that my daughter and her friend took was really conveniently situated and just what they were looking for. He was efficient with sorting out the references and helpful when we had a number of questions to ask. I ... Read Full Review

Comments (0)Was this helpful?:
The guys at Jacob Fox were ...

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5 Star Review

By : 'Ann-Marie'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14

6 Apr 2014
People found this helpful3

The guys at Jacob Fox were helping us when we were looking for an apartment to rent. We was let down by other large high street agents last minute leaving us in a very stressful situation. Based on the service we received from the lettings team, I could not stop myself from taking time out to... Read Full Review

Comments (0)Was this helpful?:
We rented a flat in Wapping ...

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5 Star Review

By : 'Jozsef'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1W

2 Apr 2014
People found this helpful3

We rented a flat in Wapping from Jacob Fox. All the agents had a positive way of responding to our needs as tenants, ensuring we and the property are looked after in a timely, friendly manner. At each step the service has been excellent. Since moving in, the few minor maintenance issues were sorted ... Read Full Review

Comments (0)Was this helpful?:
I like many perspective ...

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5 Star Review
UserName

By : 'Brian'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E16

21 Mar 2014
People found this helpful5

I like many perspective sellers signed up with the "big brand" agents before stumbling upon Jacob Fox on a recommendation. My expectations were therefore fairly low and honestly I expected to sell through one of the big name agents. The reality was that Jacob Fox far exceeded my meager... Read Full Review

Comments (0)Was this helpful?:
The staff are quite friendly. ...

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4 Star Review

By : 'Michael'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14

17 Feb 2014
People found this helpful2

The staff are quite friendly. I stayed for 5 months, almost trouble free. Since it was a short-term renting, there were no formal printed contract. Rent has to be paid... Read Full Review

Comments (0)Was this helpful?:
I've had an excellent ...

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5 Star Review
UserName

By : 'Pedro'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14

6 Jan 2014
People found this helpful4

I've had an excellent experience with Jacob Fox and, more importantly, with the agent Rennie Sanger. Rennie was always kind and very responsive regarding the queries I had - before, during and after the tenancy period. Information given was always clear and precise. Issues were solved very... Read Full Review

Comments (1)Was this helpful?:

By : Jacob Fox Admin

6 Jan 2014

Dear Pedro, Thank you for your review. I'm very pleased to hear you were satisfied with the service Rennie and the Jacob Fox team provided you with. I'll be sure to pass on your kind words to...

The viewing of the flat was ...

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4 Star Review
UserName

By : 'Jowita'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14

20 Dec 2013
People found this helpful2

The viewing of the flat was arranged very quickly and without a hassle. Agent was there on time. Ever since we have moved in, the process of paperwork was smooth. Rennie has responded to every issue we have had via email very quickly and dealt with the issue... Read Full Review

Comments (1)Was this helpful?:

By : Jacob Fox Admin

6 Jan 2014

Dear Jowita, Thank you for your review. I'm pleased to hear you had a smooth moving in process and we were responsive to issues during your tenancy. We will pass on your kind words about Rennie's ...

Very professional service. ...

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5 Star Review

By : 'Michelle'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E14

12 Dec 2013
People found this helpful2

Very professional service. Found a tenant for my flat in one day! Friendly staff and quick response. overall service quality is... Read Full Review

Comments (1)Was this helpful?:

By : Rennie

17 Dec 2013

Thank you Michelle, it was a pleasure. I know the Odyssey development very well, so although I had not viewed the property myself, I described the apartment and it's facilities to clients I already...

Sonny is the rudest man I ...

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1 Star Review
UserName

By : 'Sonny'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : E13

10 Dec 2013
People found this helpful1

Sonny is the rudest man I have ever spoke to in my life. He has a serious attitude problem and even resulted in swearing at me and calling me all sorts. I would rather go to foxtons than assosiate with this man and that is saying something!! Horrible language and disgusting attitute. DO NOT USE... Read Full Review


What agent could do to change your mind?

DO NOT USE THIS AGENT. COMPLETE RIP OFF MERCHANTS AND SONNY SANGER IS THE MOST DISGUSTING MAN I HAVE EVER MET. THE LANGUAGE HE USES I WOULD NOT USE ON MY WORST ENEMY

Comments (1)Was this helpful?:

By : Sonny

11 Dec 2013

I'm confident that the person writing this review is a competitor, I have never sworn at a client before, the fact that the person that is supposed to have to written the review is also 'Sonny...

The process of taking the ...

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4 Star Review
UserName

By : 'D.'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14

6 Dec 2013
People found this helpful2

The process of taking the tenancy was hassle free which was a big help due to work commitments. A tenancy handover document would have been useful to explain use of appliances and to familiarise with the... Read Full Review

Comments (1)Was this helpful?:

By : Jacob Fox Admin

17 Dec 2013

Hi D.Wood, I'm glad to hear Rennie was able to provide you a hassle free service. At Jacob Fox we appreciate our clients have busy lifestyles and work commitments, so we pride ourselves in being...

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