Jacob Fox

Pure con artists. Once they took the deposit and we moved in we never heard from them again, despite numerous emails and trying to call. Their office does not exist ! Their Companies House records show they wound up the company then recreated in a new form. I don't understand how a regulatory body ... Read Full Review

Simple con artists. Stole deposit. When confronted, they promised to pay.Then disappeared without paying. Big mistake. Companies House shows Jacob Fox Properties is close to winding up. I am on their case, and not just with ... Read Full Review

ImRe : flat 10 , 254 Broad walk place I am been absolutly ripped off by Jacobs* Rent above flat from them last year and moved out on 14 october 2016 and since then they are not answering my calls, have left 10 msg on their answering machine and no one got back to me. They are still holding my ... Read Full Review

Sonny Sanger and Shaidul of Jacob Fox are owing the deposit of about GBP2500 of my tenant, Cisse Anta and they refused to refund her after the tenancy and clearance from the Landlord. They have to be called to ... Read Full Review

Uncontactable, with holds deposit, runs a scam bby paying one month at end of month and then doesn't deposit rent for two months and tries to confuse landlord by telling them one end of month rent deposit belongs to two months !!!! ... Read Full Review

This is absolutely the worst agency I have dealt with in my 9 years of renting. They are difficult to get responses from, they don't handle maintenance requests and often times can take months to fix a small problem like a faucet fix, the customer service channel is terrible and they will not care ... Read Full Review

I was shocked by the fact that this agency has this rating , this totally untrue. the company not shown any professionalism on all aspects. 1) they never read the agreement and they copypaste it for all apartments,the most important they dont know when the agreement is end. and they made me ... Read Full Review

1- they dont register tenant for Tenancy protection Schema ( agreement more than 12 months) 2- they have poor response to maintenance request and clarification emails, i wait 10 days to fix the water oiler 3- they make overlaps tenancy agreement i've requested to evacuate the flat before one day ... Read Full Review

We sold our apartment through Jacob Fox and followed their suggest selling price and had a full asking price offer within 12 days of going to market. Dominic ensured the team looked after our sale and kept us fully informed. We were running to a really specific date and Dom helped us by chasing ... Read Full Review

I have dealt with Jacob Fox on numerous occasions to rent my portfolio of properties in Canary Wharf. Their service is absolutely fantastic and next to none. Any queries are dealt with efficiently and I have been informed of the progress at all stages of the letting process. Everything has been ... Read Full Review

I purchased a property through Jacob Fox this year, all went through smoothly and would use them again. Thanks a lot to the ... Read Full Review

The agent has refused to return my deposit following a number of phone calls and a letter. I am unable to find them on the Companies House website and my letter to the Canary Wharf office was returned, stating they were not known. Seems to be a very suspect company, so I have had to go to court ... Read Full Review

Horrible service and ridiculously high admin fees. Provided no guidance upon check-in including no instructions on finding the utilities closet and activating utilities. Further claimed problems several with receiving late payments that were complete errors by their accounting team. Now holding ... Read Full Review

First time customer and greatly appreciated the amazingly fast turnaround- great service and so knowledgeable, a very professional staff; I can tell you they really pay attention to exactly what you're looking for, they have great properties with great value for the money and they are easy to work ... Read Full Review

Property was let and is managed by Jacob fox, proffesional and pleasant experience, good referenced city tenants, competitive fees, hassle free. Pleasure doing ... Read Full Review

Good service, good communication, pleased with the sale price and fee! Would use ... Read Full Review

I recently let my property in Limehouse through Jacob Fox estate agents 10 months ago. Initial thoughts were to give the company an opportunity to let one of my properties. After successfully doing so, 10 months later i have no regrets transferring my portfolio over. Rent is paid on time everytime. ... Read Full Review

Rennie was extremly helpful, meeting us and showing us around 2 properties. The flat that my daughter and her friend took was really conveniently situated and just what they were looking for. He was efficient with sorting out the references and helpful when we had a number of questions to ask. I ... Read Full Review

The guys at Jacob Fox were helping us when we were looking for an apartment to rent. We was let down by other large high street agents last minute leaving us in a very stressful situation. Based on the service we received from the lettings team, I could not stop myself from taking time out to ... Read Full Review

We rented a flat in Wapping from Jacob Fox. All the agents had a positive way of responding to our needs as tenants, ensuring we and the property are looked after in a timely, friendly manner. At each step the service has been excellent. Since moving in, the few minor maintenance issues were sorted ... Read Full Review