The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4/5, 43 Reviews
81% Recommended
50% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
33% letting fee satisfaction
By : 'Sujit'
Services : Sales( I bought a property using them)
Would you recommend ? : Yes
Postcode : E14
I purchased a property through Jacob Fox this year, all went through smoothly and would use them again. Thanks a lot to the team.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £0 | £0 |
| Lettings | 0% | 33% | £1,300 | £2,166 |
Jacob Fox
29th Floor,
One Canada Square, London, Greater London
E1W 3HH
0207 100 5070

By : 'Daisy'
Services : Letting (As a Tenant)
Rent PCM : £1700
Would you recommend ? : No
Postcode : E14
Pure con artists. Once they took the deposit and we moved in we never heard from them again, despite numerous emails and trying to call. Their office does not exist ! Their Companies House records show they wound up the company then recreated in a new form. I don't understand how a regulatory body... Read Full Review
By : Nicola
1 Jun 2017I would be interested in speaking to you directly regarding Jacob Fox to see how far you have got with lawyers, I would be interested in using the same lawyer if they have background already. JF...


By : 'Wrong'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E14
Simple con artists. Stole deposit. When confronted, they promised to pay.Then disappeared without paying. Big mistake. Companies House shows Jacob Fox Properties is close to winding up. I am on their case, and not just with... Read Full Review
By : 'Avoid'
Services : Letting (As a Tenant)
Rent PCM : £2166
Would you recommend ? : No
Postcode : E14
ImRe : flat 10 , 254 Broad walk place I am been absolutly ripped off by Jacobs* Rent above flat from them last year and moved out on 14 october 2016 and since then they are not answering my calls, have left 10 msg on their answering machine and no one got back to me. They are still holding my... Read Full Review


By : 'Joe'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : E14
Sonny Sanger and Shaidul of Jacob Fox are owing the deposit of about GBP2500 of my tenant, Cisse Anta and they refused to refund her after the tenancy and clearance from the Landlord. They have to be called to... Read Full Review
Not straight

By : 'Kerren'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E14
We sold our apartment through Jacob Fox and followed their suggest selling price and had a full asking price offer within 12 days of going to market. Dominic ensured the team looked after our sale and kept us fully informed. We were running to a really specific date and Dom helped us by chasing... Read Full Review
Comparable to service, in line with the competition, a real personal and warm experiance in comparison to other high street agents i have used in the past.
Comparable to service, in line with the competition, a real personal and warm experiance in comparison to other high street agents i have used in the past.
By : 'Sujit'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E14
I purchased a property through Jacob Fox this year, all went through smoothly and would use them again. Thanks a lot to the... Read Full Review

By : 'Elena'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
First time customer and greatly appreciated the amazingly fast turnaround- great service and so knowledgeable, a very professional staff; I can tell you they really pay attention to exactly what you're looking for, they have great properties with great value for the money and they are easy to work ... Read Full Review
By : 'David'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E1
Property was let and is managed by Jacob fox, proffesional and pleasant experience, good referenced city tenants, competitive fees, hassle free. Pleasure doing... Read Full Review
By : 'Aldgate'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E1
Good service, good communication, pleased with the sale price and fee! Would use... Read Full Review
By : 'praz'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E14
I recently let my property in Limehouse through Jacob Fox estate agents 10 months ago. Initial thoughts were to give the company an opportunity to let one of my properties. After successfully doing so, 10 months later i have no regrets transferring my portfolio over. Rent is paid on time everytime. ... Read Full Review

By : 'Linda'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
Rennie was extremly helpful, meeting us and showing us around 2 properties. The flat that my daughter and her friend took was really conveniently situated and just what they were looking for. He was efficient with sorting out the references and helpful when we had a number of questions to ask. I ... Read Full Review
By : 'Ann-Marie'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
The guys at Jacob Fox were helping us when we were looking for an apartment to rent. We was let down by other large high street agents last minute leaving us in a very stressful situation. Based on the service we received from the lettings team, I could not stop myself from taking time out to... Read Full Review
By : 'Jozsef'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1W
We rented a flat in Wapping from Jacob Fox. All the agents had a positive way of responding to our needs as tenants, ensuring we and the property are looked after in a timely, friendly manner. At each step the service has been excellent. Since moving in, the few minor maintenance issues were sorted ... Read Full Review

By : 'Brian'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E16
I like many perspective sellers signed up with the "big brand" agents before stumbling upon Jacob Fox on a recommendation. My expectations were therefore fairly low and honestly I expected to sell through one of the big name agents. The reality was that Jacob Fox far exceeded my meager... Read Full Review
By : 'Michael'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
The staff are quite friendly. I stayed for 5 months, almost trouble free. Since it was a short-term renting, there were no formal printed contract. Rent has to be paid... Read Full Review

By : 'Pedro'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
I've had an excellent experience with Jacob Fox and, more importantly, with the agent Rennie Sanger. Rennie was always kind and very responsive regarding the queries I had - before, during and after the tenancy period. Information given was always clear and precise. Issues were solved very... Read Full Review
By : Jacob Fox Admin
6 Jan 2014Dear Pedro, Thank you for your review. I'm very pleased to hear you were satisfied with the service Rennie and the Jacob Fox team provided you with. I'll be sure to pass on your kind words to...

By : 'Jowita'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
The viewing of the flat was arranged very quickly and without a hassle. Agent was there on time. Ever since we have moved in, the process of paperwork was smooth. Rennie has responded to every issue we have had via email very quickly and dealt with the issue... Read Full Review
By : Jacob Fox Admin
6 Jan 2014Dear Jowita, Thank you for your review. I'm pleased to hear you had a smooth moving in process and we were responsive to issues during your tenancy. We will pass on your kind words about Rennie's ...
By : 'Michelle'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E14
Very professional service. Found a tenant for my flat in one day! Friendly staff and quick response. overall service quality is... Read Full Review
By : Rennie
17 Dec 2013Thank you Michelle, it was a pleasure. I know the Odyssey development very well, so although I had not viewed the property myself, I described the apartment and it's facilities to clients I already...

By : 'Sonny'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : E13
Sonny is the rudest man I have ever spoke to in my life. He has a serious attitude problem and even resulted in swearing at me and calling me all sorts. I would rather go to foxtons than assosiate with this man and that is saying something!! Horrible language and disgusting attitute. DO NOT USE... Read Full Review
DO NOT USE THIS AGENT. COMPLETE RIP OFF MERCHANTS AND SONNY SANGER IS THE MOST DISGUSTING MAN I HAVE EVER MET. THE LANGUAGE HE USES I WOULD NOT USE ON MY WORST ENEMY
By : Sonny
11 Dec 2013I'm confident that the person writing this review is a competitor, I have never sworn at a client before, the fact that the person that is supposed to have to written the review is also 'Sonny...

By : 'D.'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
The process of taking the tenancy was hassle free which was a big help due to work commitments. A tenancy handover document would have been useful to explain use of appliances and to familiarise with the... Read Full Review
By : Jacob Fox Admin
17 Dec 2013Hi D.Wood, I'm glad to hear Rennie was able to provide you a hassle free service. At Jacob Fox we appreciate our clients have busy lifestyles and work commitments, so we pride ourselves in being...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.