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Bournemouth, BH1
1/5, 10 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
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"As a tenant, and a customer..."
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1 Star Review
By : 'Darren'
Services : Letting(As a Tenant)
Would you recommend ? : No
6 Dec 2011
People found this helpful8
As a tenant, and a customer the service I received was the worst I have ever had from any company. Basic repairs were not carried out for months, such that we could not even lock the doors or flush one of the toilets; the direct debit instruction was sent twice and came out of my bank account twice, yet I received no apology and was told to sort it out with the bank; and in breach of contract they changed the utility company we used and again no apology was given, with the branch simply blaming Head Office. The final inventory was completely different to the discussions had with the inventory clerk, whilst the I had at least two pages of amendments to the original inventory. It was an absolute nightmare and I would recommend any prospective tenant thinks three times before using them as they are the landlord's friend!
What agent could do to change your mind?
Nothing, they have done enough! I have now purchased a new house and hope to never rent again....
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Carley Andrews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £650 | £850 |
Address
Countrywide Residential Lettings
113 Old Christchurch Road, Bournemouth, Dorset
BH1 1EP
01202 348101
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Countrywide Residential Lettings Branches (View All 102)
Absolute scumbags. Lowest of ...
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1 Star Review
By : 'Louise'
Services : Letting( As a Tenant )
Rent PCM : £31
Would you recommend ? : No
Postcode : BH2
26 Oct 2022
People found this helpful2
Absolute scumbags. Lowest of the low. Liars, thieves, unhelpful and uncaring. Avoid like the plague. Never known such a scummy... Read Full Review
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Avoid this ...
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1 Star Review
By : 'Yoana'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : BH23
3 Oct 2022
People found this helpful2
Extremely bad experience I had with this company. People don't make my mistake avoid this company and their shady business. Countrywide take 350£ feed from me that they shouldn't. They give me wrong type of contract to avoid protecting my deposit. I can't wait to... Read Full Review
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wish i could give zero ...
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1 Star Review
By : 'Danny'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BH9
7 Nov 2018
People found this helpful3
I have never written an online review for anything in my life but this lettings agency has angered me so much that I feel the need to inform everyone to STAY AWAY from this absolutely terrible agency. Throughout the two years we had to have them we were constantly bombarded by emails, letters and... Read Full Review
Comments on Agent Fees
Terrible
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Well what can I say about the ...
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1 Star Review
By : 'Malky21'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : No
Postcode : BH1
10 Aug 2014
People found this helpful3
Well what can I say about the total incompetence of this agency and its staff. Not only do they never respond to emails or enquiries, they also try to pass the buck to anyone else. I would not recommend using this Letting Agency to anyone who wanted to receive a professional full management... Read Full Review
Comments on Agent Fees
Im happy to pay fees if I can guarantee to receive the service that is offered
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I'm absolutely disgusted ...
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1 Star Review
By : 'kabikaj'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BH5
18 Dec 2012
People found this helpful8
I'm absolutely disgusted with these people. The fees are extortionate, the customer service non-existent, the staff are rude and don't give a damn, I could go on. They have overcharged me on rent and two and a half weeks later and after many promises of refunds I still have seen nothing. They... Read Full Review
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We were, to begin with, with ...
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1 Star Review
By : 'Carley'
Services : Letting( As a Tenant )
Would you recommend ? : No
24 Oct 2012
People found this helpful6
We were, to begin with, with Kinghams at our property and they were fantastic, unfortunately kinghams shut down and we have been passed from pillar to post and eventually we have ended up with CountryWide. Since the moment they took over we have had nothing but greif. Our renewal fees were £30 to... Read Full Review
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As a tenant, and a customer ...
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1 Star Review
By : 'Darren'
Services : Letting( As a Tenant )
Would you recommend ? : No
6 Dec 2011
People found this helpful8
As a tenant, and a customer the service I received was the worst I have ever had from any company. Basic repairs were not carried out for months, such that we could not even lock the doors or flush one of the toilets; the direct debit instruction was sent twice and came out of my bank account... Read Full Review
What agent could do to change your mind?
Nothing, they have done enough! I have now purchased a new house and hope to never rent again....
Comments (0)Was this helpful?:
Do not wanted to return my ...
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1 Star Review
By : 'Kaspar'
Services : Letting( As a Tenant )
Would you recommend ? : No
11 Mar 2011
People found this helpful5
Do not wanted to return my deposit. Despite the fact that I left flat neat and tidy (even more as it was before), they wanted to charge from me... Read Full Review
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[[EDIT ORIGINAL START]] I ...
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1 Star Review
By : 'missjtk'
Services : Letting( As a Tenant )
Would you recommend ? : No
6 Sept 2010
People found this helpful3
[[EDIT ORIGINAL START]] I rented a flat in Bournemouth with Countrywide and this was a huge mistake. I had a leak that took forever to get fixed, a large roof fire caused by a contractor hired by Countrywide (to fix the leak). I went into Countrywide to speak with someone about the leak, the fire... Read Full Review
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Hopeless. Nothing ever their ...
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1 Star Review
By : 'Mr'
Services : Letting( As a Tenant )
Would you recommend ? : No
4 Aug 2010
People found this helpful2
Hopeless. Nothing ever their fault. Send inspection notices less than a week before inspection threatening... Read Full Review
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