The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.6/5, 7 Reviews
14% Recommended
0% letting valuation accuracy
33% letting fee satisfaction

Dan
By : 'Gates'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : E8
Absolute shambles. Rude, unprofessional and never respond to emails. most requests take 5 chasers to garner a response. Do not use them if you can avoid it.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 33.00% | £2,100 | £2,405 |
New Space
266 Kingsland Road, London, Greater London
E8 4DG
0207 275 2040

By : 'Julia'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1
This absolutely has got to one of the most honest and trustworthy letting agencies in London. I have dealt with countless pushy letting agents throughout the years. They didn't just work hard to me the flat I was looking for that matched all my requirements, but were also 100% honest and... Read Full Review
By : 'Tennant'
Services : Property Management (They manage our building)
Rent PCM : £2100
Would you recommend ? : No
Postcode : E8
The way they operate is to say they'll do something and as soon as you're off the phone or the email chain is concluded, they just completely forget you exist. They're totally neglectful. They lie and try to say that the people who manage the flat are in the London office - which... Read Full Review
By : Musa Shah
30 Apr 2018Hello Mr Soda studios We make no secret that we have an office in Cape Town, it would be little difficult to hide as everyone you speak with has a south African accent. Kim travels between London...
By : 'Julia'
Services : Letting (As a Tenant)
Rent PCM : £2400
Would you recommend ? : No
Postcode : E34
New Space is the most disorganised and unprofessional agencies in London. This agency lacks strong management and clearly lacks competent staff. The staff have no idea what is going on most of the time. They are very quick to ask for agency fees, however they absolutely do not deliver on their... Read Full Review
Bad

By : 'Agnesa'
Services : Letting (As a Tenant)
Rent PCM : £2383
Would you recommend ? : No
Postcode : E3
This is the most unprofessional agency I have ever dealt with, they need to be taken down and I do not have one positive thing to say. I would advise anyone considering using this agency to stay away from the start. The staff are the most unhelpful, rudest individuals as well as being the most... Read Full Review
They do not deserve any of the admin fees since their staff disrupted the letting process instead of facilitating it.
By : Max
30 Apr 2018Hi Agnesa, Sorry to hear you had a bad experience with myself moving into your apartment. Unfortunately my version of events slightly differ to what you've described here. The apartment...
By : 'SB'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : EC1V
Had to take this company to the Property Ombudsman, who saw fit to ensure they paid monies owed and compensation. Unfortunately the members I dealt with saw fit to not tell the truth, bully and generally act aggressively to put me off. As a landlord, absolutely disgusted by the lack of... Read Full Review

By : 'Gates'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E8
Absolute shambles. Rude, unprofessional and never respond to emails. most requests take 5 chasers to garner a response. Do not use them if you can avoid... Read Full Review

By : 'Natasha_1488'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E9
In a nutshell this is the most unprofessional company I have ever dealt with. They do not return calls or emails. They lie to make extra money from you. All the staff are rude and never get back to you. Whenever there is a problem, the staff passes the blame on everyone else, other than... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.