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Cirencester, GL7
3.5/5, 17 Reviews
65% Recommended
100% letting valuation accuracy
67% letting fee satisfaction
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"My husband and I lived in our ..."
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1 Star Review
By : 'Janine'
Services : Letting(As a Tenant)
Rent PCM : £500
Would you recommend ? : No
Postcode : SN16
19 May 2015
People found this helpful6
My husband and I lived in our rental property for 18 months. We continuously complained about a severe damp issue in the property. Perry Bishop of Cirencester were managing the property and ignored our complaints. For the whole time we lived there we ran two dehumidifiers at our own cost in an attempt to manage the mould. We had to scrub the upstairs walls with bleach on a number of occasions to remove the mould and we lived with drip marks on the walls. Please see the mould photo attached. Upon the owner deciding to sell we were given our notice, we had the property redecorated top to bottom by a professional decorator and still Perry Bishop told us the property was not in an acceptable condition. They wanted to retain £340.00 from our deposit! I could not believe it when I first read the email with their list of complaints. They had the cheek to mention the dustpan being dusty - yes we cleaned with it!!! They complained that the skirting boards were dirty -definitely not dirty, freshly painted more like!!! I hope this review gets read by lots of people - Don't rent from Perry Bishop in Cirencester! They are out to make money and holding onto your deposit is easy money! Nobody should be put under the amount of stress we were. We have obviously negotiated a better settlement but in order to close the matter we have ended up loosing some of our deposit. Frankly the property is in a better condition now than when we moved in - they should have paid us! Nobody should be put under the amount of stress that we were. Told to move out asap as the landlord wishes to sell and then told they will retain half your deposit even though its been fully renovated! Ps. If anybody working for Perry Bishop reads this, a piece of friendly advice. Address emails formally or as your clients have signed off. Nobody appreciates being addressed by a nickname from someone unknown. It gets your back up before you've even begun to read the email!
What agent could do to change your mind?
Perry Bishop do not advise you how closely you should be looking at the property when you move in. They will zoom in on the corner and photograph any odd hairs or specks of dust when tenants move out. Perry Bishop should either take more normal general photos upon tenants moving out or scrutinise the property to that harsher degree upon people moving in. That's only fair right!
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Comments on Agent Fees
I feel that the fees we paid before moving in were quite high, on top of that I don't really understand why there is a renewal fee - its in Perry Bishops interest for tenants to renew right?
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Latest Reviews
matthew paterson
Totally Dissatisfied
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 67.00% | £500 | £1,600 |
Address
Leaders
Northway House East, Cirencester, Gloucestershire
GL7 2QY
01285 642 550
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Leaders Branches (View All 149)
Wow what an excellent service ...
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5 Star Review
By : 'matthew'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : GL7
27 Jan 2022
People found this helpful0
Wow what an excellent service From the start to collection of the keys it has been a smooth and easy The staff have been excellent and have kept me informed all the way Totally recomment Leaders as a letting agent anytime Very... Read Full Review
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An ongoing list of poor ...
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1 Star Review
By : 'Totally'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : No
Postcode : GL8
14 Sept 2021
People found this helpful1
An ongoing list of poor experiences left us feeling this could possibly the worst agent for quite some radius. Hard to get hold of, slow to respond to anything, little action to see issues through to resolution and little to no support in having our deposit returned. Aside from the utility ... Read Full Review
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Leaders ...
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5 Star Review
By : 'Gordon'
Services : Letting( As a Owner )
Would you recommend ? : Yes
30 Apr 2021
People found this helpful0
I have been using Leaders/Perry Bishop for almost 10 years. Excellent service. Kirsty and Sophie have continued the good work finding a new tenant in just a few days. Well... Read Full Review
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Service efficiency has been ...
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5 Star Review
By : 'Vivien'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GL7
2 Mar 2021
People found this helpful0
Service efficiency has been Jasmine's key to getting my property rented. It is so refreshing dealing with someone who has a "yes, I can do" attitude. So many thanks Jasmine and thanks to the other staff in Cirencester who have assisted at times she was not at her... Read Full Review
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Kirsty has been amazing, very ...
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5 Star Review
By : 'Chloe'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GL7
19 Feb 2021
People found this helpful0
Kirsty has been amazing, very helpful and sorted things very quickly for me. Would definitely recommend. Can’t wait to see how it... Read Full Review
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I've dealt with Leaders ...
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5 Star Review
By : 'Tim'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GL7
5 Jan 2021
People found this helpful0
I've dealt with Leaders for the last 6 years and their service has been faultless. They have dealt really well with the last year's 'problems. Happy to... Read Full Review
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Thank you so much to Kirsty ...
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5 Star Review
By : 'Paul'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GL7
17 Dec 2020
People found this helpful0
Thank you so much to Kirsty for helping us find a property at a stressful time. We were very impressed with your efficiency and making the whole process that bit easier. Highly... Read Full Review
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Admittedly, after reading ...
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5 Star Review
By : 'Eleanor'
Services : Letting( As a Tenant )
Rent PCM : £645
Would you recommend ? : Yes
Postcode : GL7
30 Sept 2020
People found this helpful0
Admittedly, after reading some reviews, I was feeling nervous about using Leaders. However, I'm very pleased we did. They found us a lovely flat which suits all our needs. The process was exceedingly easy and they guided us through the process of viewing flats to application. I did not... Read Full Review
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Had a great experience with ...
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4 Star Review
By : 'Sophia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GL7
10 Aug 2020
People found this helpful0
Had a great experience with Leaders. The estate agents were very helpful with our questions and very quick to arrange a viewing of the property we were interested in. Very friendly and... Read Full Review
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Couldn’t of asked ...
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5 Star Review
By : 'Isabella'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GL7
14 May 2020
People found this helpful0
Couldn’t of asked for an easier process. Especially in such a difficult time! Sophie was always there to answer my questions and was more than helpful. The process was so easy and we had the keys within 3 weeks. Very... Read Full Review
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Customer Service ...
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5 Star Review
By : 'Hannah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GL5
17 Sept 2019
People found this helpful0
Brilliant service received from Jasmine. She couldn't of been more helpful. I was only enquiring however I would definitely recommend Leaders. Thank... Read Full Review
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Money for old ...
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1 Star Review
By : 'Neale'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : SN16
29 Jul 2019
People found this helpful7
I have rented several houses through various agencies - this one seems to like grabbing money for old rope and charging tennants for everything - even yearly to renew contracts - also good luck getting any money you are owed back from them at the end of tenancy for over paid rent. Very slow at... Read Full Review
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good ...
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4 Star Review
By : 'Lynda'
Services : Letting( As a Owner )
Rent PCM : £1295
Would you recommend ? : Yes
Postcode : GL8
6 Dec 2018
People found this helpful0
A professional prompt friendly service. They were very informative leaving a detailed information pack. The rental pricing was accurate and... Read Full Review
Comments on Agent Fees
Good fees.
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By : Kirsty Farrow
13 Dec 2018Thank you very much Lynda for your positive...
We have moved in to our ...
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1 Star Review
By : 'Annoyed'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : GL7
28 Nov 2016
People found this helpful5
We have moved in to our little cottage and after 7 days we are still without a working shower and t.v. areial. We are apparently 'not a priority'. We both have physical jobs and it is outrageous that after spending a ridiculous amount on agents fees that they have not met their side of the... Read Full Review
Comments on Agent Fees
Appalling. Especially with the service received.
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My husband and I lived in our ...
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1 Star Review
By : 'Janine'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : SN16
19 May 2015
People found this helpful6
My husband and I lived in our rental property for 18 months. We continuously complained about a severe damp issue in the property. Perry Bishop of Cirencester were managing the property and ignored our complaints. For the whole time we lived there we ran two dehumidifiers at our own cost in an... Read Full Review
What agent could do to change your mind?
Perry Bishop do not advise you how closely you should be looking at the property when you move in. They will zoom in on the corner and photograph any odd hairs or specks of dust when tenants move out. Perry Bishop should either take more normal general photos upon tenants moving out or scrutinise the property to that harsher degree upon people moving in. That's only fair right!
Attached Files
Comments on Agent Fees
I feel that the fees we paid before moving in were quite high, on top of that I don't really understand why there is a renewal fee - its in Perry Bishops interest for tenants to renew right?
Comments (0)Was this helpful?:
I wish I had come across this ...
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1 Star Review
By : 'Niki'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GL7
22 Apr 2014
People found this helpful4
I wish I had come across this website before we decided to rent through Perry Bishop. After being in our rental property for 4 months we asked the Agents (Perry Bishop/Leaders) to speak to the landlord about an early release. We were not happy about several changes to the property in the initial... Read Full Review
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Have repeatedly asked for ...
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1 Star Review
By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : No
12 Feb 2012
People found this helpful3
Have repeatedly asked for statistical information regarding the property and its letting history to help with a complex legal case but was fobbed off and ignored, the information was not forthcoming. When I entered into a dispute with a tenant regarding a deposit I was fed reapeated factual... Read Full Review
What agent could do to change your mind?
everything
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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