The UK's Largest Customer Review Website for the Property Industry

Palmer Snell Logo

Bournemouth, BH9

1.6/5, 7 Reviews
14% Recommended

0% sales valuation accuracy

0% letting valuation accuracy

40% sales fee satisfaction

40% letting fee satisfaction

Contact Us
No Description Found
"Moved into rented property in ..."

Share On :  FacebookTwitter

1 Star Review

By : 'Shell'
Services : Letting(I am a Tenant)
Rent PCM : £1050
Would you recommend ? : No
Postcode : BH9

28 Jun 2015
People found this helpful3

Moved into rented property in a disgusting filthy broken state. When painter turned up promised to rebut but never did. Informed landlady and agent who promised to rectify which they didn't. Then when moved out took a chunk of our deposit out because of the state of it which was like it when moved in. Disputed it and not even an apology. Absolutely disgusted and would never use again or recommend.


What agent could do to change your mind?

Not rip people off.

Was this helpful?:

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Your name*

Your email (not displayed)*

Comment*

Upload your files

Please upload file with .jpg, .jpeg or .pdf format

  Please tick the box if you work for this firm

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales0%40%£0£0
Lettings0%40%£1,000£1,250
Address

Palmer Snell
683 Wimborne RoadBournemouth, Dorset
BH9 2AT
01202 348110

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • ?OnTheMarket
  • ?Rightmove
  • ?Zoopla
Social Media
Email
Latest Properties

No Property Found

No Property Found
Palmer Snell Branches (View All 36)
I have been a Tennant with ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Dean'
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : BH8

17 Jan 2020
People found this helpful0

I have been a Tennant with Palmer Snell coming up on 2 years. The support and service we received has been superb, any concerns are dealt with promptly. I'm very fortunate to have a understanding and supportive land lady. George is great at his Job, always a pleasure talking to... Read Full Review

Comments (0)Was this helpful?:
Terrible ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'Jenniffer'
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : No
Postcode : BH93

12 Mar 2019
People found this helpful2

Terrible experience.They are very unprofessional, we were due to move and they never contacting us.Very poor service,had to phone several times and the branch didn't answer the phone all .After finally agreeing with the Landlord and charged for references we had to cancel all the... Read Full Review


Comments on Agent Fees

Really bad fees £240 references Rent+Deposit+Tenancy agreement £300 References per person £75 again

Comments (0)Was this helpful?:
Terrible ...

Share On :  FacebookTwitter

1 Star Review

By : 'James'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BH9

21 Jan 2019
People found this helpful0

Did not show to a viewing when my partner drove 25miles to attend - the branch didn't answer the phone all morning and when I did speak to the Lettings Manager - he apologised and said he "was late to work and didn't realise he had a viewing" - I did gain access to the property... Read Full Review

Comments (0)Was this helpful?:
Well what a nightmare Estate ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'Jayne'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1250
Would you recommend ? : No
Postcode : BH8

20 Aug 2016
People found this helpful1

Well what a nightmare Estate agents, it took nearly 4 weeks to get our holding deposit back because staff were incapable of sending the right papers off and when we did go for a house it took weeks to get anything done so wouldn't use them... Read Full Review


What agent could do to change your mind?

Good


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Been waiting for my check out ...

Share On :  FacebookTwitter

1 Star Review

By : 'H'
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : No
Postcode : BH93

8 Apr 2016
People found this helpful2

Been waiting for my check out report for 13 days now ( and my deposit) in fact I haven't heard from them since I let prospective new tenants look around the house two months ago. My emails are not being answered and every time I phone I get told someone will call me back and they don't. Will never ... Read Full Review


What agent could do to change your mind?

Quite high


Comments on Agent Fees

Quite high

Comments (0)Was this helpful?:
Moved into rented property in ...

Share On :  FacebookTwitter

1 Star Review

By : 'Shell'
Services : Letting (As a Tenant)
Rent PCM : £1050
Would you recommend ? : No
Postcode : BH9

28 Jun 2015
People found this helpful3

Moved into rented property in a disgusting filthy broken state. When painter turned up promised to rebut but never did. Informed landlady and agent who promised to rectify which they didn't. Then when moved out took a chunk of our deposit out because of the state of it which was like it when moved... Read Full Review


What agent could do to change your mind?

Not rip people off.

Comments (0)Was this helpful?:
They are piece of crap. They ...

Share On :  FacebookTwitter

1 Star Review

By : 'Bournemouth'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BH89

6 Jan 2013
People found this helpful7

They are piece of crap. They just rob your money for everything. customer service pathetic. No basic manners what so ever. We made a mistake going through this agency and ended up paying our hard earned money for this agency. They charge for each and everything. Please avoid this agency when you... Read Full Review

Comments (0)Was this helpful?:
1 - 7 of 7 items
No Staff Registered

NaN - NaN of items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure



Awards won by Palmer Snell, Bournemouth BH9 2AT