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Bournemouth, BH8
1.4/5, 10 Reviews
10% Recommended
50% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
17% letting fee satisfaction
No Description Found
"Meridian treated us unfairly..."
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1 Star Review
By : 'KSCY'
Services :
Rent PCM : £595
Would you recommend ? : No
Postcode : BH2
26 Jun 2015
People found this helpful15
Meridian treated us unfairly and mis-sold the flat (letting the flat) to us. We rented a flat in Bournemouth town center and moved into the new flat on 1st June,2015 and discover cat fleas bite on the 2nd days we moved in. (Link for the photos and video https://flic.kr/s/aHske4wsLYl ). When we do the flat viewing, a cat was in the flat and the agent told us that no pets are allowed in the flat and the previous tenant only looked after it temporarily. Also on our tenancy agreement, if we bring any pets into the flat we need to have the flat professionally cleaned with de-infestation and provided the receipt to prove the cleaning. Now the agent denied all the faults. And every time they offer us solutions makes us feel inferior. They claimed we already entered the tenancy and the fleas problem is our problem. They claimed they did not see any fleas when they did the check after the previous tenant moved out and it is not our business to check if the previous tenant have done the cleaning. We asked for the receipt to prove that the flat was cleaned with de-infestation but the agent cannot provide the proof. Also they said it is not necessary for every tenant to clean the flat with de-infestation before the new tenancy if they checked the flat is clean. We complained and requested the full agent fee (�300), deposit ( one month rent) and all the cost we spent due to the fleas issues ( hotel stays due to the de-infestation clean, medical cream and the one month storage space fee for our furniture). In addition, to end the tenancy after the first month. We really want to leave on the first week but we need to find a new place. The agent now said the landlord is very good to let us go and they only refund �100 agent fee, deposit and 5 days rent which do not even cover our hotel stay. We will escalate the case to the property ombudsmen. The agent said they helped us to do the tenant referencing and rectify the fleas issue promptly but we feel that they should not claim no pets are allowed in the flat when we viewed the flat. We won't rent the place if we know Meridian gave us wrong information at the flat viewing and do not follow our tenancy agreement.
What agent could do to change your mind?
Do not deserve to charge any fee because they did NOT do their job properly.
Comments on Agent Fees
Do not deserve to charge any fee because they did NOT do their job properly.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50.00% | 100% | £575,000 | £575,000 |
| Lettings | 0% | 17% | £595 | £2,500 |
Address
Meridian Estate Agents
297 Charminster Road, Bournemouth, Dorset
BH8 9QP
01202 548548
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Meridian Estate Agents Branches (View All 2)
Cowboys ...
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1 Star Review
By : 'adam'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : BH8
11 Oct 2019
People found this helpful1
Due to new deposit laws letting agents can only take a certain amount now so they refunded me the difference from what I paid a couple of years ago. Somehow they have miscalculated this and instead of telling em this they sent me an overdue rent notice despite this being paid in full and early... Read Full Review
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Rude ...
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1 Star Review
By : 'Ajn1990'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BH8
27 Sept 2019
People found this helpful2
Renewing tenancy which I signed, then they up the amount saying it was an error and blamed me for not reading the contract despite them also signing it. I understand mistakes happen but when phoning me to let me know the lady was aggressive and hung up on me when I said the fault doesn't lie ... Read Full Review
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Unprofessional ...
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1 Star Review
By : 'Ajn1990'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BH8,
14 May 2019
People found this helpful1
I currently rent from them, my last 2 property check ups and they have left my house exposed to thieves. Last time they left my front door unlocked and this time 4 windows open. I am now currently seeking advise as this has lead to items going... Read Full Review
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By : Mathew Illsley
15 May 2019Can you please contact me to discuss this matter. I am absolutely shocked that this has happened to you as a valued tenant. I will deal with your complaint as soon as you make contact as I am...
Stay ...
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1 Star Review
By : 'Fraser’s'
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : No
Postcode : BH23
27 Nov 2018
People found this helpful4
Prior to moving into our rented property we were lied to by the branch manager of the Bourenmouth branch and then all responsibility was denied by Meridian! * They do not answer to calls or emails regarding potential serious maintenance issues and make you feel like you are a waste of there time!... Read Full Review
Comments on Agent Fees
They are not worth paying a penny too
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Unprofessional ...
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1 Star Review
By : 'ThomasSini'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BH8
13 Oct 2018
People found this helpful4
Local Estate Agent Reviews (Google) as of October 2018: Goadsby (5 stars) Paul Watts (4.7 stars) Gordon Baker (4.6 stars) Quinn & Co. (4.3 stars) Meridian Estate Agents (1 star) Says it all! To reiterate what other reviews have said, in our limited experience with Meridian I found the staff to ... Read Full Review
Comments on Agent Fees
N/A
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Worst estate agents ...
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1 Star Review
By : 'Jamie'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BH5
21 Mar 2018
People found this helpful8
Been renting many years and can honestly say never had experience like with Meridien. Taking ages to sort out repairs and have essential maintenance issues sorted out as well as refusing to have certain works done leaving us with a shabby property that we were paying premium rent for! Upon leaving ... Read Full Review
Comments on Agent Fees
RIP OFF !! Never been charged so much or lost so much money in the many years we have rented from many different, professional estate agents that we’ve always been happy with.
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I used Meridian for the sale ...
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5 Star Review
By : 'stevo117'
Services : Sales( As a Vendor )
Sold price : £575000
Would you recommend ? : Yes
Postcode : BH8
4 Dec 2015
People found this helpful0
I used Meridian for the sale of my house in Queens Park and i have to say i was very impressed. I was kept informed from beginning to end and they sold my property for the full asking price after it had been with another agent for 12 weeks. I would definitely recommend... Read Full Review
What agent could do to change your mind?
Well worth the money, They achieved my asking price.
Comments on Agent Fees
Well worth the money, They achieved my asking price.
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To be honest, they wasted a ...
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1 Star Review
By : 'dlc101'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BH12
14 Jul 2015
People found this helpful14
To be honest, they wasted a huge amount of my time. As a first time buyer I was looking for a house, originally I was looking for a flat. It felt like they were attempting to force my to buy a heap of excrement. Viewing property and seeing other prospective buyers and other underhanded tricks to... Read Full Review
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Meridian treated us unfairly ...
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1 Star Review
By : 'KSCY'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : No
Postcode : BH2
26 Jun 2015
People found this helpful15
Meridian treated us unfairly and mis-sold the flat (letting the flat) to us. We rented a flat in Bournemouth town center and moved into the new flat on 1st June,2015 and discover cat fleas bite on the 2nd days we moved in. (Link for the photos and video https://flic.kr/s/aHske4wsLYl ).... Read Full Review
What agent could do to change your mind?
Do not deserve to charge any fee because they did NOT do their job properly.
Comments on Agent Fees
Do not deserve to charge any fee because they did NOT do their job properly.
Comments (0)Was this helpful?:
disgusting agents. They ...
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1 Star Review
By : 'anon'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BH11
13 Jul 2013
People found this helpful12
disgusting agents. They charge us extra because we have housing benefit. Even though the amount we get is small because my husband works. They put our rent up when we had a baby because they thought we were getting paid more in benefit which we are not. They are taking advantage of people who need... Read Full Review
Comments (1)Was this helpful?:
By : tory wig-conference
24 Mar 2016You are being courageous and full of integrity in the face of sadistic money grubbing evil men.That you still live in one of these properties still and refuse to stay silent may also inspire others....
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