As a landlord, I have been using Martin & Co in Gloucester for many years. I am very happy with the service and customer care they provide to both myself as a landlord and my tenants. They have always raised tenant's needs with me and helped to address them. Recently, I have acquired ... Read Full Review

Dan Webber has been great helping me find the perfect place to rent, although he had a busy day on a Friday he managed to fit in a viewing for me and now walk me through the process of going forward with letting the place. Martin & Co have been very professional and made it less stressful... Read Full Review

Was such an easy and enjoyable experience. Stress free. They made our choice to choose one of their houses easy, no pressure at all. Lovely customer... Read Full Review

I am a landlord with other properties that I manage and have had the mis-fortune to have to deal with Martin & Co. They are the managing agent of the upper floor property from the property that I own. I have found Martin and Co to be totally incompetent and non responsive to customer... Read Full Review

Terrible service. Won't stand up to landlords when they make unreasonable requests of tenants and won't stand by their tenants when something has been previously... Read Full Review

I would not recommend Martin and Co to anyone. The staff are hopeless and no help at all. Every complaint we made, or ask for something very important to be fixed was not completed. The only response we'd receive is that they will look into it but not anything actually done about it. I have never... Read Full Review

Horrible experience with Gloucester office, giving very bad name to the agency, they lied to us at the beginning of our tenancy and said ours going to be periodic when the contract finishes, now they are saying they don't do that and they wouldn't have said so. The send emails and emails for extra... Read Full Review

I Have been renting of Martin Co for four years now. What a great team they are. Really friendly and always helpful. Would highly recommend Thanks Stephen... Read Full Review

Landlord has removed property from market just before moving in. We are still waiting for our money back, what we have paid for referencing and deposit to agent. The office team show us they would like to help but actually they don't do anything to help. I definitely not going to this agency... Read Full Review

Peter Grieve is by far the most rude, ignorant and condescending man I have ever had the displeasure of dealing with. Managing director of a company? Maybe work on your appalling customer service skills! Judging by the rest of the reviews, I am not the only disappointed customer. Awful awful... Read Full Review

as a 22 year old woman renting from martin & co has been the worst thing I've done. I've had nothing but problems from the day we moved in! i rented a flat from them everything seemed to be fine until we moved in half of the light bulbs didn't work and the dish washer was completely burnt out.. ... Read Full Review

Sky high fees. Extremely rude, dismissive, and clueless staff. Like other reviewers, they were so incompetent dealing with me they couldn't even get details correct on the documents they gave me. I have had a positive experience with other franchises of Martin & Co but this branch is run by... Read Full Review

Absolutely awful letting agency. They will take as much of your deposit as possible for the slightest reasons, I was left without hot water or heating for almost a week in the middle of winter and offered no alternative or compensation. Rude staff and awfully... Read Full Review

I found Martin & Co to charge horrendous renewal fees without informing tenants about such fees. The staff were very rude and lacked customer service skills. When I left the property I was renting through them, they tried every trick in the book to keep my deposit, from cobwebs in impossible to ... Read Full Review

The most unhelpful, money grabbing bunch of people I have ever met. Their fees are through the roof which I wouldn't mind if they actually did some work. They are honestly clueless, my tenancy agreement didnt even have the address in question on it, there are several spelling errors which actually... Read Full Review

Absolutely disgusting service. Advertising a property that wasn't even available until months later!! Telling me every week "you can move in next week". I had to cancel furniture deliveries over and over!! One member of staff was so rude. They took alot of money off me and kept hold of it ... Read Full Review

Whilst he was managing the let property Peter recommended telling the tenant to vacate the property as he could get a higher rent. On checkout Suzanne supposedly did the inventry but there wasn't one done. She eventually produced a paper with no comments referrence to the broken fridge drawers (5 ... Read Full Review