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Mac & Moy Property Services
3/5, 6 Reviews
50% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
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"I dealt with Mac & Moy..."
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1 Star Review
Michelle
By : 'Aileen'
Services : Letting(Property Management)
Would you recommend ? : No
Postcode : BT69
20 Oct 2014
People found this helpful1
I dealt with Mac & Moy regarding their cleaning service. Michelle contacted me in response to an ad I had put online looking for a regular house cleaner offering their services. I was asked to pay £35 deposit, before a "cleaner could be released" apparently. I paid this by direct bank transfer in August. For many weeks following she did not have a cleaner available (I thought paying the deposit meant I was allocated a cleaner!). Eventually she gave me a date that some one would attend - they didn't show up! After many more weeks of stringing me along saying she would arrange someone for the following week I gave up and asked for a refund of the deposit I had paid - to which she agreed. A few weeks later I still had not received anything so contacted again. Eventually I got a text message reply saying a cheque would be posted to my home address. Another few weeks have passed and I am still waiting on the cheque! She doesn't answer phone calls or reply to text messages. I can't believe this business exists!! On reading other reviews I am not the first person (thankfully mine was only £35 - but not nice none the less).
What agent could do to change your mind?
Provide an efficient service. Do not take deposits if you can not provide a service. Given that, if they had have refunded the deposit I had paid when I asked I would have though nothing more of the inefficiency. They are obviously just dishonest.
Was this helpful?:
By : mac
19 Nov 2014Hello Aileen We have added your comment to report abuse As you are aware I informed you via email that a cheque was to be posted to you under my instruction as I was currently in and out of hospital after giving birth and also I stress on maternity. I.e not actively working hence why I did not take calls. There is no scam and no other persons have been scammed if you carefully read the reply to the other comment regarding my property business. I have since discovered a cheque was indeed posted but not cashed and unfortunately I do not control the postage service and do apologise for that instance if you have been left out of pocket for that period. Hopefully by now you will have received your refund as this is kept in a client account and we do not access client monies.
By : mac
19 Nov 2014Aileen has also received services from us prior and should regognise that this was clearly a glitch due to myself being on maternity ect as there were no issues with the prior services Hence Aileen looking to use our services....again
By : Aileen
1 Dec 2014To date no cheque has been received as refund (as you have mentioned above)..is this another Royal Mail glitch? And you still have been unable to answer any attempt of communication to discuss this.
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Latest Reviews
Disgruntled
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 1 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 1 |
Address
Mac & Moy Property Services
128 Cloveneden Road, Armagh, County Armagh
BT61 8LE
0788 421 8707
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
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I honestly do not know were ...
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1 Star Review
By : 'Disgruntled'
Branch : Armagh, 128 Cloveneden Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : BT60
26 Oct 2016
People found this helpful0
I honestly do not know were to start with this terrible excuse for a 'compaany' - they are certainly no company worthy of the description. Asked to pay up front and then job not completed. On top of that, we had property stolen, keys lost, no communication other than by text messages, never an ... Read Full Review
Comments (0)Was this helpful?:
I dealt with Mac & Moy ...
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1 Star Review
By : 'Aileen'
Branch : Armagh, 128 Cloveneden Road
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : BT69
20 Oct 2014
People found this helpful1
I dealt with Mac & Moy regarding their cleaning service. Michelle contacted me in response to an ad I had put online looking for a regular house cleaner offering their services. I was asked to pay £35 deposit, before a "cleaner could be released" apparently. I paid this by direct ... Read Full Review
What agent could do to change your mind?
Provide an efficient service. Do not take deposits if you can not provide a service. Given that, if they had have refunded the deposit I had paid when I asked I would have though nothing more of the inefficiency. They are obviously just dishonest.
Comments (3)Was this helpful?:
By : mac
19 Nov 2014Hello Aileen We have added your comment to report abuse As you are aware I informed you via email that a cheque was to be posted to you under my instruction as I was currently in and out of...
mac&moy SOLD my property ...
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5 Star Review
By : 'Patrick'
Branch : Armagh, 128 Cloveneden Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BT71
21 Nov 2013
People found this helpful0
mac&moy SOLD my property in Moy during the recession period , and I found them to be highly energetic and no nonsense. the sale board went up, viewings were arranged AND they kept the buyer updated with all the information they gathered from our solicitor when at times some solicitors do not ... Read Full Review
Comments (0)Was this helpful?:
Mac and moy kept me updated ...
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5 Star Review
By : 'michael'
Branch : Armagh, 128 Cloveneden Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
2 Aug 2012
People found this helpful2
Mac and moy kept me updated every step of the way, arranged access for purchasers with current tenant whilst conveyenancy was in the process of being sorted, arrnaged epc's and informed me promptly even via email on the weekends on any bids prior. Michelle and Ashlene were friendly and ... Read Full Review
Comments (0)Was this helpful?:
Michelle from mac and moy was ...
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5 Star Review
By : 'david'
Branch : Armagh, 128 Cloveneden Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
29 Jun 2012
People found this helpful3
Michelle from mac and moy was highly professional during the sale process of my property she kept me informed regularly and I was able to contact her out of hours aswell i would use mac and moy again without a ... Read Full Review
Comments (0)Was this helpful?:
[[EDIT ORIGINAL ...
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1 Star Review
By : 'Wayne'
Branch : Armagh, 128 Cloveneden Road
Services : Letting (As a Tenant)
Would you recommend ? : No
13 Apr 2012
People found this helpful6
[[EDIT ORIGINAL START]] Agent took a £150 non refundable deposit for the property on a Thursday afternoon, then rang on the Friday morning to say someone else was interested in the same property and that the landlord had requested more money to show we were serious about the property. We met on ... Read Full Review
What agent could do to change your mind?
Stick to her agreement and pay back the £830
Comments (3)Was this helpful?:
By : we do!
24 Jun 2012Hello We note Waynes report MAC&MOY have a reputation for providing a high standard of customer care with many high profile customers (landlords) and local clients (tenants) a base we have...
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