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Withington Lettings, Manchester M20

3.4/5, 14 Reviews
64% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

100% sales fee satisfaction

50% letting fee satisfaction

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"The property was left in a..."

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1 Star Review

By : 'KEVIN'
Services : Letting(I am a Landlord / Landlady)
Rent PCM : £850
Would you recommend ? : No
Postcode : M19

21 Nov 2014
People found this helpful1

The property was left in a deplorable state by the previous tenant which you managed. So I don't know what level of inspection/ property management went on during his twelve month tenancy. The place was filthy and there was damage that he had been caused whilst he was in occupancy. Despite the fact that I made reference to this on several occasions, nobody at Brimelows seemed to assume any responsibility. I always seemed to be dealing with several people who seemed to change from week to week. Amazingly you continued to show prospective tenants around throughout August/ September/October, when basically the place wasn't fit to let. I wasn't surprised when no offers were forthcoming. It took you two months to get a cleaner in. I had to have the whole place decorated from top to bottom at my expense and only last week did you manage to get the damaged window in the bathroom replaced. So my experience is extremely negative and Brimelows have actually cost me time and money. I will give you another chance for no other reason than at the moment I'm too busy to look for another agent but I CERTAINLY WOULDN'T RECOMMEND YOU.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%100%£80,000£216,500
Lettings100%50%£600£1,000
Address

JP & Brimelow
418 Wilmslow RoadManchester, Greater Manchester
M20 3BW
0161 434 6169

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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JP & Brimelow Branches (View All 2)
Extremely fast sale and very ...

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5 Star Review
UserName

By : 'TH'
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : M14

26 Apr 2016
People found this helpful0

Extremely fast sale and very pleased with the service from the whole staff. In particular Pauline was really on the ball in the later stages just before exchange of contracts, helping to smooth the process. Would recommend the... Read Full Review


What agent could do to change your mind?

Fair charges.


Comments on Agent Fees

Fair charges.

Comments (0)Was this helpful?:
Dealt with Pauline Heathcote ...

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5 Star Review
UserName

By : 'Seamus'
Services : Sales (As a Buyer)
Sold price : £216500
Would you recommend ? : Yes
Postcode : M20

23 Mar 2016
People found this helpful0

Dealt with Pauline Heathcote form start to finish. Pauline was friendly, helpful and professional throughout the process keeping us regularly informed of progress and was a good conduit between ourselves and the vendor and kept pressure on them to make sure they got their documents in on time as I... Read Full Review

Comments (0)Was this helpful?:
We made a repossession ...

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5 Star Review

By : 'Huw'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M14

29 Feb 2016
People found this helpful0

We made a repossession purchase through this agent which proved to be very difficult with many hitches along the way. Pauline, Graham and David were with us all the way and helped us to complete a successful purchase. We couldn't have done it without their help, understanding and experience. A... Read Full Review


What agent could do to change your mind?

N/A


Comments on Agent Fees

N/A

Comments (0)Was this helpful?:
JP&Brimelow is an ...

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5 Star Review

By : 'Mireille'
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : M14

9 Dec 2014
People found this helpful0

JP&Brimelow is an excellent agency. My boyfriend and I were looking to rent an apartment and they showed us the property and handled everything very well. As we are from the Netherlands, the payment was a little difficult but they did their very best to help us and we found a solution together. ... Read Full Review

Comments (0)Was this helpful?:
They provided clear ...

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4 Star Review

By : 'Catherine'
Services : Letting (As a Owner)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : M14

5 Dec 2014
People found this helpful0

They provided clear information on what was involved, left a good information pack. Communication was good and they found a tenant very quickly. Hoping this continues in the management of the... Read Full Review


Comments on Agent Fees

Given the level of service promised (and delivered so far) they are reasonable.

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I found the process a little ...

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3 Star Review

By : 'Jo'
Services : Letting (As a Owner)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : M14

1 Dec 2014
People found this helpful0

I found the process a little confusing as a first time landlord to be honest and the lack of communication after I signed the Terms made me feel like know body cared once they had my business. Everyone I have dealt with has been nice but due to being passed about between a variety of different... Read Full Review


Comments on Agent Fees

So far I am undecided on whether I would use again. Perhaps I have been a little new to this too and expected to have been spoken to more. Also I wasn\'t expecting the initial fee to have vat added leaving me with £164 which was less that anticipated. As mentioned, I expect that today\'s events are teething problems and as long as my property is looked after and my tenants are happy so am I.

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The property was left in a ...

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1 Star Review

By : 'KEVIN'
Services : Letting (As a Owner)
Rent PCM : £850
Would you recommend ? : No
Postcode : M19

21 Nov 2014
People found this helpful1

The property was left in a deplorable state by the previous tenant which you managed. So I don't know what level of inspection/ property management went on during his twelve month tenancy. The place was filthy and there was damage that he had been caused whilst he was in occupancy. Despite the... Read Full Review

Comments (0)Was this helpful?:
Utterly atrocious. 1) Failed ...

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1 Star Review

By : 'Unspecified'
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : No
Postcode : M20

18 Nov 2014
People found this helpful1

Utterly atrocious. 1) Failed to get guarantor forms to us in a timely fashion despite us constantly contacting them. Asked to have them emailed only for them to say "that's not our policy", then telling us on the day we were supposed to move in that they could have emailed the... Read Full Review


What agent could do to change your mind?

1) Transparency of agency fees. 2) Respond to issues in a timely manner. 3) Abide by the law.


Comments on Agent Fees

No transparency. The fees were sprung on us last minute and explained away as being necessary for printing a few forms. >£300 for printing a few forms followed by a negligent service that often breached the law.

Comments (1)Was this helpful?:

By : Rebecca Whitehead

24 Nov 2014

Dear Tenant Thank you for taking the time to highlight areas where you felt we did not perform correctly. I would like to offer my apologies. I am sorry we did not have the opportunity to rectify...

The service has been ...

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5 Star Review

By : 'Jonathan'
Services : Letting (As a Owner)
Sold price : £80000
Rent PCM : £600
Would you recommend ? : Yes
Postcode : M14

10 Oct 2014
People found this helpful0

The service has been excellent. All my questions have been very effectively answered and I always felt staff had time for me. I never felt rushed. The house has been let very quickly and all arising issues have been promptly dealt with. Thank you for great... Read Full Review

Comments (0)Was this helpful?:
I was a tenant of JP Brimelow ...

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1 Star Review

By : 'Manchester1'
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : No
Postcode : M20

30 Sept 2014
People found this helpful0

I was a tenant of JP Brimelow for 3 years until recently. They have the worst communication with tenants that I have ever experienced. Having worked in the industry myself, I was amazed at how badly their systems worked. Every time I called I dealt with a different employee and no one ever had... Read Full Review

Comments (0)Was this helpful?:
Excellent service. Responsive ...

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5 Star Review

By : 'martin'
Services : Letting (As a Owner)
Rent PCM : £775
Would you recommend ? : Yes
Postcode : M14

4 Sept 2014
People found this helpful0

Excellent service. Responsive and matched a professional tenant to the property. No problem too large or small. Looking forward to an ongoing relationship with JP &... Read Full Review

Comments (0)Was this helpful?:
I have been with the ...

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5 Star Review

By : 'Conor'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : M19

4 Sept 2014
People found this helpful0

I have been with the JPBrimelow team for over 14 years and they have managed my properties either through the purchase or selling or letting and full property management. I have always found the team dedicated, efficient and professional in all aspect of my dealings. They are very customer focused... Read Full Review

Comments (0)Was this helpful?:
JP & Brimelow are ...

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1 Star Review

By : 'Oscar'
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : No
Postcode : M14

27 Aug 2014
People found this helpful1

JP & Brimelow are unprofessional, incompetent, and show a callous disregard for the welfare of their customers. Here is the brief summary of experience thus-far, after only one month of being a tenant at a property managed by them: 1. The house was advertised as fully furnished, but when we... Read Full Review


What agent could do to change your mind?

1. Furnish property as advertised OR reduce rent accordingly. 2. Give 24 hours notice AND/OR ask permission to enter or let people into the property. 3. Acknowledge and admit to mistakes. Apologise and offer financial compensation for said mistakes. 4. Not disobey contract law. 5. Only allow trusted contractors onto property AND/OR give clear instructions to contractors.

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I was interested in letting a ...

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1 Star Review

By : 'JPBrimelowareawfulestateagents'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No

7 Nov 2012
People found this helpful0

I was interested in letting a property managed by the Chorlton branch, and was told, pending references, that I would be able to move in by wednesday. When discussing my references I mentioned that, as well as having a full time job, I am a postgraduate student. Without any notice that the property ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by JP & Brimelow, Manchester M20 3BW