We have only one property managed by Keats in Petersfield. Generally, we find their management good with Sophie Keogh responsive and quick to resolve... Read Full Review

Sophie has been extremely helpful and professional at all times. In total I will have only been at the above address for a matter of weeks having changed my mind shortly having taken up the tenancy. I am currently going through a very difficult time in my life having recently separated from my... Read Full Review

Both Andrew and James gave very good feedback after viewings, and once sale terms had been agreed, kept in regular contact with the buyer and both sets of solicitors to ensure progress to completion. Also used Keats for letting and found this office to be efficient and reliable in obtaining... Read Full Review

Great customer service, from my first viewing of the property to me being given the keys. Referencing was straight forward, documents provided in a timely fashion and the let pack you are given with inventory etc is very impressive. I would highly recommend Sophie and Keats for anyone looking to... Read Full Review

We are using Keats to find a tenant for our buy to let property. Sophie has been extremely helpful and has worked tirelessly to ensure that the property was vacant for as little time as possible. She has carried out numerous viewing which weren't always easy with the existing tenants still living... Read Full Review

Keats produced a detailed and professional free valuation before we employed them to sell our property. They helpfully informed us in advance of potential purchasers and this information proved accurate as one of these buyers followed up to completion. We were kept informed regularly by Anna and... Read Full Review

Keats have been brilliant - we've bought property through them before (thanks Andrew), but this time James provided the details on a new buy-to-let. He met us on-site, allowed us free-reign as we looked over the house and was able to answer every question we had (there were many) about the area,... Read Full Review

Keats were helpful, amenable, realistic and positive throughout the process of selling our house. Their fees were reasonable, and I couldn't fault their professionalism at any... Read Full Review

Keats in Petersfield were extremely helpful in selling our property in Inmans Lane this summer. They matched us sensibly with relevant prospective buyers. The sale went through very smoothly and Keats were very helpful whenever I phoned through with any... Read Full Review

This is the first time we have sold through Keats, having bought and sold many properties before. Our experience with was fantastic. From the brochure and the online advert, the keen pricing and the enthusiastic sales pitches from James - all aspects of our experience were positive. They... Read Full Review

From my first dealings with this branch, everyone was very courteous and helpful. Most of my dealings were with James Hounslow who made helpful suggestions and comments at viewing and kept the momentum going throughout the sales... Read Full Review

They found a purchaser within a week of advertising our property, and kept on top of the sales progressing as the buyer was relocating from... Read Full Review

Although it took a long time to find a buyer for my mother's retirement flat, Keats never lost interest. They were professional, friendly and helpful at all times. When I eventually decided to refurbish the flat to make it more appealing (their advice), the first person to view it offered the... Read Full Review

We were very happy with all the team at Keats nothing was ever to much trouble , we had James and Andrew and Anna all very helpfull , I also found Anna went that extra mile for us always rang and kept us to date very happy with them all would use them again... Read Full Review

Have to say, I searched for somewhere to write a review on Keats of Petersfield and when I read the first review, I thought this sounds just like our experience - always having to chase, they always blame someone else - never taking responsibility. The person that runs Keats of Petersfield clearly ... Read Full Review

I used Keats for the sale of my property and could not be more satisfied. All of them on the sales team worked around the clock and went the extra mile to help us out. They didn't return a phone call one time and that is the only negative of my ordeal. Other than that they were in constant... Read Full Review

I used Keats for the sale of my property and could not be more satisfied. All of them on the sales team worked around the clock and went the extra mile to help us out. They didn't return a phone call one time and that is the only negative of my ordeal. Other than that they were in constant... Read Full Review

Do not ever rent from these cowboys. From day until the day left shocking. Came to sign the tenancy and pick up the keys on the agreed moving in day staff didn't know that we were coming even though we could see it written on a massive whiteboard in the office. didn't have a contract ready so we... Read Full Review

Hands down to the rudest, most incompetent staff I've ever had the displeasure of dealing with. The issues with the property I rented for a short period of time were extensive. When I approached Keats to resolve the issues they did nothing and even lied to us about when they would be fixed! It took ... Read Full Review