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Luton, LU1
1.9/5, 9 Reviews
14% Recommended
67% sales valuation accuracy
0% letting valuation accuracy
25% sales fee satisfaction
0% letting fee satisfaction
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"Branch dealing with sales run ..."
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1 Star Review
john
taylor
By : 'A'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : LU2
31 Aug 2014
People found this helpful3
Branch dealing with sales run by John Cyganek is a complete joke. Unprofessional, unorganised and out of compliance with FSCA (awaiting FSCA letter). The manner in which customers were spoken to was an absolute disgrace, rude and undermining. An offer was not put forward to the seller. Valuations are not realistic. No communication within the team (manager not notified of offer) Avoidance techniques by manager No call backs They claim offers have been made on properties when they have actually been withdrawn They lied regarding the rent being charged at the property
What agent could do to change your mind?
A course in customer service for John Training for the team
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67.00% | 25% | £60,000 | £125,000 |
| Lettings | 0% | 0% | £850 | £850 |
Address
Taylors Estate Agents
1 Chapel Street, Luton, Bedfordshire
LU1 2SE
01582 447761
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Taylors Estate Agents Branches (View All 81)
Terrible Experience – Poor ...
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1 Star Review
By : 'Shamran'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : LU3
13 Feb 2025
People found this helpful0
Terrible Experience – Poor Communication & Unprofessionalism! I had an extremely disappointing experience with Tailors Estate Agents. I had a house viewing appointment scheduled, and after receiving multiple confirmations from the agent, I traveled a long way to attend. However, upon arriving at... Read Full Review
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Very good ...
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5 Star Review
By : 'Mr'
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : LU4
18 Jan 2025
People found this helpful
Very good service, had the pleasure of deadline with... Read Full Review
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I was approached by Taylors ...
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1 Star Review
By : 'Anna'
Services : Sales (As a Buyer)
Sold price : £125000
Would you recommend ? : No
Postcode : LU2
21 Jul 2020
People found this helpful6
I was approached by Taylors Estate agents to purchase a property in Luton. I was originally looking for a nice apartment for myself. I was looking at different options but then Taylors showed me 2 bed apartment that was repossesed by the bank and currently on sale at a very attractive price. I... Read Full Review
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The importance of ...
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5 Star Review
By : 'Camilita'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : LU2
11 Sept 2018
People found this helpful2
I was house hunting for over 10 months with very little positive results when my youngest encouraged me to view a nearby property marketed by Taylors. My girls, friend and I went but I was disappointed and told Jamie-Lee my expectations, she immediately said that she had a property she knew... Read Full Review
Comments on Agent Fees
It’s fair and explained brilliantly by Damon
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I would advise anyone who ...
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1 Star Review
By : 'Khan'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : LU2
19 Dec 2017
People found this helpful5
I would advise anyone who even walks past this con artist estate agent avoid at any cost* I was one of the victims of this barbaric agency was out of pocket of £400 agency holding deposit a girl called sophie who didn't have a clue and the manager Michael gave me different sums to pay for a... Read Full Review
Comments on Agent Fees
Bad hidden fees not undisclosed breaching governments policy
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I have moved several times ...
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1 Star Review
By : 'MaggieDP'
Services : Sales (As a Vendor)
Sold price : £60000
Would you recommend ? : No
Postcode : LU2
1 Oct 2017
People found this helpful1
I have moved several times and Taylor's proved to be, by far, the worst agent I have used. A staff member made an offer on my house, well below asking price, and a buyer who went in to the office within 24hours of the staff offer to say he would pay the full asking price was told... Read Full Review
Comments on Agent Fees
Outrageous. Communucation was rare enough but on those ocassions when someone did contact me to keep informed of progress they were always at least four hours behind my solicitor.
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I have moved several times ...
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1 Star Review
By : 'MaggieDP'
Services : Sales (As a Vendor)
Sold price : £60000
Would you recommend ? : No
Postcode : LU2
1 Oct 2017
People found this helpful1
I have moved several times and Taylor's proved to be, by far, the worst agent I have used. A staff member made an offer on my house, well below asking price, and a buyer who went in to the office within 24hours of the staff offer to say he would pay the full asking price was told... Read Full Review
Comments on Agent Fees
Outrageous. Communucation was rare enough but on those ocassions when someone did contact me to keep informed of progress they were always at least four hours behind my solicitor.
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When we spoke to Ashley we ...
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1 Star Review
By : 'Landlord9911'
Services : Letting (As a Owner)
Rent PCM : £850
Would you recommend ? : No
Postcode : LU5
6 Nov 2014
People found this helpful2
When we spoke to Ashley we asked for some additional terms to be added to the tenancy agreement. We were told we cannot change the agreement but we can add additional terms which they would get the tenant to sign before they move in. They didn't do this. And now according to their manger Lucinda... Read Full Review
What agent could do to change your mind?
After complaining they offered a tiny amount of compensation and took over 6 months to get back to us. They have out right lied on their response.
Comments on Agent Fees
Not worth it. They charge the same as the other local estate agents however their services are pathetic.
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Branch dealing with sales run ...
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1 Star Review
By : 'A'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : LU2
31 Aug 2014
People found this helpful3
Branch dealing with sales run by John Cyganek is a complete joke. Unprofessional, unorganised and out of compliance with FSCA (awaiting FSCA letter). The manner in which customers were spoken to was an absolute disgrace, rude and undermining. An offer was not put forward to the... Read Full Review
What agent could do to change your mind?
A course in customer service for John Training for the team
Comments (0)Was this helpful?:
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