1.wanted to take a commission for renewing the lease. 2. The pipe has been leaking since December 11th. No one has fixed it yet. 3.Moved out from that apartment four months ago, but our deposit has not yet been returned. Now they are trying to write off more money for poor cleaning, although we... Read Full Review

I felt the need to leave this review as the service from English brokers is usually so poor, they are interested when you make an offer but after that leave you high and dry. Well this is absolutely not the case with Jomar who has been truly fanastic. He helped me through the entire process from... Read Full Review

Very helpful agent - Sarah was always happy to conduct evening views and was so flexible to be sure we had made the right decision and selected the perfect place. Rosie handled the paperwork and was super efficient. Rosie was really prompt and proactive and as a company they are really... Read Full Review

Very efficient people. I rented one of their flats and it was honestly the best service I have had. Sarah and Rosie were amazing and very helpful at all times even though they were not managing the property. I wish they were - when I move will definitely only pick one they... Read Full Review

I am incredibly GRATEFUL to Sarah and Mark and the whole team at Benham who have managed my property over the past 5 years. They have always been SO PROFESSIONAL and HELPFUL which gave me peace of mind as I live overseas. The accounts and maintenance departments have always dealt with any queries... Read Full Review

Having a bad experience with a certain large London agency (I have never expected). Benham & Reeves a rude estate agent in entire UK, I have ever met and a poor customer care service. They charge you to pay a deposit,ASAP!Without payment you can not see DEPOSIT FORM,and of course you have no... Read Full Review

Great and efficient service. Viewed the property on a Friday and took possession the following Friday - perfect and would certainly... Read Full Review

From the initial point of contact through to the inventory and handover of keys this was a first class service. I was particularly impressed with the professionalism of Sarah and Rosie and the speed of reply to any queries. Whilst I am a tenant in London to service a client contract, I have rental... Read Full Review

Sarah is a good agent. She was very proactive throughout the whole process of renting the apt. Whenever I had any questions I could drop her a line and she would response immediately. That's what I expect from an agent. Thanks again Sarah! Kind... Read Full Review

Our overall experience with Benham & Reeves so far has been nothing short of exceptional. From the first contact we had with Sarah, she was accommodating, extremely responsive (replying to most emails with 5-10 minutes), friendly and very professional. She was empathetic and practical... Read Full Review

This review is long overdue but I felt it is vital i posted this so that you can avoid this so-called Estate Agent as well the incompetent Lettings Negotiator we dealt with. We received an absolutely appalling service from the Lettings Negotiator, Sarah Edwards. Please see a copy of the... Read Full Review

Sarah was fantastic in helping me secure my apartment in Canary Wharf. Of all the agents we worked with, she persevered and kept in touch and found us that river view we wanted and then helped us get everything signed quickly so we could move in time. Professional and helpful... Read Full Review

Sarah was the first agent we have ever found who really seemed to work for us as tenants rather than solely for the landlord. We had some issues in regard to the move in date and Sarah worked hard to ensure that we were able to proceed. Rosie took over the admin and both she and Sarah were very... Read Full Review

I could not have been more impressed by the work of Sarah and Rosie at Benham & Reeves. Very organised, exceptionally helpful and they combined that rare quality of professionalism with the personal touch. I would highly recommend their... Read Full Review

Sarah and Rosie have been excellent in looking after my property. I have always had prompt and efficient service from all the various contacts in B&R. Maintenance requirements are reported and dealt with quickly and the process of vacating the properties and bringing in new tenants is smooth... Read Full Review

My experience with benham and reeves has only been positive. Sarah helped me to find a flat. She listened to what i was looking for to rent and offered exactly that.( she did not just show me a selection of things that did not match), making the whole process of renting very easy. From my... Read Full Review

I have been using Benham & Reeves for over 5 years and their service has always been brilliant from the very start. We initially met mark who came to view our flat and help us set a letting price and found our 1st tennant within a week. Maintenance is handled very well by paul who keeps us... Read Full Review

We only have glowing compliments for Sarah Edwards. She is in our opinion, without reservation, the most proactive lettings agent I have ever dealt with. She always responds expeditiously to each of our queries and concerns with the utmost professionalism. That is especially reassuring when... Read Full Review

I have been renting from Benhams for over 8 years, they are excellent in every aspect, professional, friendly and know what they are doing. The management department run by Paul Giggal is a pleasure to work with - very quick which gives me peace of mind as I know issues get resolved, sooner... Read Full Review

This is the worst experience I have ever had with a property manager in the US, UK, and Hong Kong in over 15 years. They do not address critical maintenance issues. The hot water heater was broken in the building and my unit went for weeks at a time without hot water. When I moved out, they... Read Full Review