Pocock & Shaw

Spent 6 months tidying up the dump they rented us and facilitating numerous maintenance visits. Only to be served a revenge eviction once I had made the house safe and legal. I have fibromyalgia and am disabled but they neglect and abuse their tenants regardless of their ... Read Full Review

Chris and the Ely Pocock team have been exceptional in the sale and purchase of our house. In a very challenging market before Christmas 2024, the team managed to get 15+ viewings on our property and we sold in less than 4 weeks, which in comparison to other houses of our type on RightmoveZoopla ... Read Full Review

I did rent through Newmarket pocock and shaw. Had a terrible experience in closing the rent. Payed 800 pounds for cleaning and painting, which can’t be ... Read Full Review

Jan Gannon has been an absolute diamond - as a conveyancer I encounter obstructive, pushy agents daily but Jan has been a breath of fresh air! Working tirelessly to ensure a tricky chain remains intact and has gone above and beyond to facilitate the lawyers and the clients. I have never left a ... Read Full Review

Greg, Jan, and Elen were outstanding in terms of support and guidance from initial viewing, to negotiating offers, final acceptance, and throughout sale to final completion. Highly recommend from perspective of buyer or seller. Maureen and ... Read Full Review

Very happy after four years renting from Pocock and Shaw. We found the flat through the previous tenant who also had a good experience. At the start Pocock and Shaw went out their way to help us move in on the date that suited us. There were some teething issues with maintenance, but these were ... Read Full Review

We brought a property through the Ely branch, Greg & Jack were very helpful, always ready to do viewings and make the process of buying through them seamless. Honest with their views, glad we used them and would recommend them for both selling and buying properties in the ... Read Full Review

We sold our house with Pocock and Shaw. The valuation was quick and gave a realistic price which was achieved. Greg and the team managed viewings and offers efficiently and when there was a bit of a delay on our side they managed vendor expectations perfectly so that there was no frustration or ... Read Full Review

The seller had been placed in an awkward position because of a collapsed chain and Karin was very active in securing a prompt sale to help them. Everyone was happy! We then had a property to let which Karin arranged with the Pocock and Shaw letting service in their Newmarket office, very ... Read Full Review

Absolutely terrible service from this estate agent, I cannot suggest more strongly that you use someone else. Bad (often non existent communication), promises to call you back with an update (but never hearing from them), both Greg & Jan are very rude on the telephone & face to face. If you ... Read Full Review

Awful - the worst lettings agency I have ever encountered! Our agent Dominika is especially rude and unhelpful. Don't use ... Read Full Review

Pocock have been handling our sale and purchase in Ely for the last couple of months. . They have been outstanding throughout the whole process. Providing good clear information and support with a sense of urgency. They have acted with a sense of urgency at all times and really provided a personal ... Read Full Review

Tenant is still only paying old rent and the monthly payment S/O has still not been amended since the effective date of 1 august 2014. Some arrears are being paid many months after the due date and the monthly statements from Pocock and Shaw contain many errors (i.e. August 15 statement shows ... Read Full Review