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The UK's Largest Customer Review Website for the Property Industry

3/5, 16 Reviews
50% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 50% | £0 | £0 |
| Lettings | 0% | 50% | £900 | £1,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 8 | 0 | 2 | 1 | 1 | 0 | 3 |
Mullucks Wells
24 Church Street, Saffron Walden, Essex
CB10 1JW
01799 520520





By : 'lorraine'
Branch : Saffron Walden, 24 Church Street
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SG9
We would like to say a massive thank you to loraine Pateman and her team with also named mention to George , for all of your help support and commitment , you as agents provided us with an excellent experience with clear regular communication , A First Class Service by First class agents . I ... Read Full Review
By : 'Mr'
Branch : Bishops Stortford, The Guild House, Water Lane
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SG9
Appalling treatment initially as a prospective buyer from start to finish leaving my wife in tears after requesting highly personal information to establish whether we were 'suitable buyers' and not even having the decency to let us know the outcome or even a 'thank you'. ... Read Full Review
By : Daniel Galati
11 Aug 2022Thank you for your time on the phone yesterday Mr Faulkner, I hope we were able to address some of your issues and...
By : 'William'
Branch : Bishops Stortford, The Guild House, Water Lane
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : CM23
Terrible customer service! From the start, the staff at Mullocks Wells have been uncourteous and rude (emails to prove). Upon checkout, they are trying to charge £140 for a checkout clean to a 1 bedroom flat. The average hourly rate for a cleaner is £10. We have left the flat in ... Read Full Review
By : 'Alexandra'
Branch : Bishops Stortford, The Guild House, Water Lane
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : N\/A
Poor sales services from this agent. Very uncourteous. She needs further training. Please review her email responses to potential ... Read Full Review
N\/A
By : 'keith'
Branch : Bishops Stortford, The Guild House, Water Lane
Services : Letting (As a Tenant)
Rent PCM : £1150
Would you recommend ? : No
Postcode : CM23
DO NOT RENT WITH THESE, i rented the place had a major flood bringing the bathroom ceiling down, electric lights hanging down a fatality would have occurred if the shower was used ( no bath fitted) idiot woman at dunmow said it was safe to use. i have a certificate from an electrician condemning it ... Read Full Review
very bad

By : 'Mullucks'
Branch : Saffron Walden, 24 Church Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : CB11
MW initially over valued our house to get the business and then despite 2 price reductions failed to deliver hardly any prospect buyers. they are not on Zoopla so miss all the London market moving out. Then when we decided to part exchange for a new build an unqualified member of staff discussed ... Read Full Review
Average
By : William Wells
17 Jul 2018When a client raises a concern Mullucks Wells follow a clear procedure. The complainant was dealt with within this framework by a Residential Director of the firm and contact was made on the same day ...
By : 'Mr'
Branch : Bishops Stortford, The Guild House, Water Lane
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CM22
On Mullucks Integrity: Joan Bull, the manager, hid information from the landlord. She made it clear to me that she manages the rentals. On Mullucks Efficiency: There were times when we had a stream of contractors at in our flat. Contractors often came for the most trivial of reasons. I assumed ... Read Full Review
By : Joanna Wilson
2 May 2018We were very sorry to see this feedback, much of which is inconsistent with our experience. We do not put all jobs out to tender but use reliable local companies that we know to be reasonable and...


By : 'Anon'
Branch : Bishops Stortford, The Guild House, Water Lane
Services : Letting (As a Tenant)
Rent PCM : £995
Would you recommend ? : No
Postcode : CM23
Absolutely the biggest shower of rubbish you will ever come across. They do nothing but lie. They talke a large deposit and have no intention of giving this all back no matter how well you look after the property. For the thirteen months I was there I can say with hand on Heart I treated that place ... Read Full Review
Bad
By : 'greateaston'
Branch : Great Dunmow, 4a High Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : CM6
Truly awfull. I write two years after purchasing a property through Mulluck Wells. We came to collect the keys and were caught in traffic on the M11 so were due to arrive 15 minutes after scheduled closure of the office. They were adamant no one could stay and they could not leave the keys with at ... Read Full Review
Would rather burn my money than hand it over to them.
Would rather burn my money than hand it over to them.


By : 'Angry'
Branch : Great Dunmow, 4a High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CM63
Absolutely the worst letting agency out there Unprofessional staff i have the emails to prove and saved every single one from the 4 members of staff Did not inspect the property for 18 months! Boiler not serviced ever in 2 years, leaking oil tank, mouldy ceilings etc etc Changed ... Read Full Review
By : Director of Residential Lettings at Mullucks Wells
13 Oct 2014Across our 4 lettings offices we fully manage over 1000 properties and a high percentage of our landlords and tenants have been with us for many years. Whilst things do occasionally go wrong with a...
By : 'Annoyed'
Branch : Bishops Stortford, The Guild House, Water Lane
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CM22
Mullucks Wells...... Translation....... Multi xxx ups. Been renting for a few years and this company do not deserve to be allowed to trade. Moved into what I thought would be a fantastic converted country house. Day 1 moving in night.... Electric sparks from plug in unused converted space in ... Read Full Review
By : 'Taska'
Branch : Saffron Walden ,24 Church Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Happy for us to leave hundreds of pounds more in oil in the tank than when we arrived. but charged us 30 quid for a chipped soap dish that wasn't mentioned in the 2 hour check-out ... heads they win, heads they ... Read Full Review
Been fair
By : 'Mark'
Branch : Great Dunmow, 4a High Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
we paid a deposit for a property that we wished to buy but was going to let for 2 years before a purchase as we had started a limited company and needed 3 years show able books to gain a mortgage. we sent payment on the 8th of may for the deposit and still till today 24th may we have not received ... Read Full Review
nothing i feel sorry for persons trying to sell there house with them better off a low level estate agent that don\'t think they are untoucable
By : 'Mullucks'
Branch : Bishops Stortford, The Guild House, Water Lane
Services : Sales (As a Vendor)
Would you recommend ? : No
The agent failed to conduct proper negotiations with the buyer and to communicate effectively both internally and with the buyer and seller. This lead to confusion after lawyers were appointed about what the buyer was precisely buying. The Agent then covered up and disguise their mistakes in order ... Read Full Review
By : Mullucks Wells
14 Mar 2012This review was not posted by Mullucks Wells as stated. The review above fails to point out that the vendor received an offer within 3% of the guide price, and that on their instruction this case...
By : 'Mr'
Branch : Bishops Stortford, The Guild House, Water Lane
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
[[EDIT ORIGINAL START]] I've never dealt with such an unsightly group of individuals in all my life how they are still in business I will never know! There level of customer service and charisma was most unpleasant and I would advise them to see a doctor in relation to the head up arse syndrome ... Read Full Review
By : 'fluffy'
Branch : Great Dunmow, 4a High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Mullucks Wells are a good estate agents, with good knowledge and employees. They helped me when needed and are a good trustworthy estate agents to use. I recommend ... Read Full Review
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