Langford Russell

Being familiar with sour and awful experience with countless estate agents and agencies, we finally found the team at Langford Russell to be operating with utmost professionalism and fairness. I thought we were lucky to have found Willam at Langford Russell's Orpington office who guided and ... Read Full Review

Recently used Langford Russell to let out my property - huge mistake. Hands down the worst service I’ve received from any agent....and that’s saying something. The lack of professionalism and efficiency from the property management team has been absolutely astounding with the ... Read Full Review

I recently sold a house through the Orpington Branch It did take a long time , probably due to my buyers solicitors I was pleased with the service I recieved from the team Special thanks to Keith and Adam for all their help and advice. I would recomend them to sell your ... Read Full Review

Over the years I have bought a number of houses in London and the south east and have considerable experience with Estate Agents. Langford Russell Chistlehurst branch of this estate agents is shockingly bad. They are a cowboy outfit, completely unprofessional and are a throw back to 1980s type of ... Read Full Review

Very bad experience with Chislehurst branch. They managed Poor flow of people to view my property. They were bad at giving any updates and finally, after terminating their contract they had lost our keys. Of course they said they'd never had them which is strange considering they'd ... Read Full Review

We initially asked 3 estate agents to value our house and went for the one that said they could bring in the best results and the highest price. We had very disappointing results and decided to appoint a joint agent. The additional agent was Langford Russell and we are so glad we appointed them! ... Read Full Review

We were looking to buy a house in Bromley area beginning of the year. We had viewings with several agencies but Langford Russell seemed to be the only ones making an effort in helping us find the right place for us, based on what we were looking for. From the start Luke was very friendly and the ... Read Full Review

Throughout our property purchase Kevin not only communicated with us to keep us to keep us up to speed, he also communicated well with our seller, their solicitor, our solicitor and our estate agent's to ensure all parties involved were regularly updated on progress; also ensuring that any ... Read Full Review

Very helpful team ! I got my new home in just over 3 months. Thank you so much . Everyone was so kind and worked ... Read Full Review

Mel was very helpful when we needed to acquire the flat at nexus appartments and made the process easy for ... Read Full Review

I cannot fault the lengths that Eddie went to in order to help our purchase complete. Throughout the whole process Eddie kept us updated, try to sole our chain issues and ultimately ensured we completed on our perfect house. He was understanding and patient but got the job done when it was ... Read Full Review

Absolutely TERRIBLE experience with Langford Russell, we were lied to about our prospective buyer who was not financially verified. We were told he was a cash buyer and wanted a quick sale so after completion date was agreed we set about arranging things to be put into storage. Completion date ... Read Full Review

Langford Russell were very helpful throughout the entire process of buying the house. We had multiple viewings and they accommodated us at all times. Very responsive and the entire process was handled professionally by Ben, Abbie and Paul. All questions and queries were answered in a timely manner. ... Read Full Review

I have recently sold and bought through this agent. It was a protracted deal with a long completion but Luke remained focused throughout. He was courteous, knowledgable and very helpful and always kept me informed. Thank you Luke, I am delighted with the ... Read Full Review

There's a lot of discussion at the moment about letting agents fees being too high. The last budget proposed legislation to counter what some letting agents charge for what amounts to a bit of photocopying. Langford russell earned every single penny of my tenancy fee. I am a 'problem' tenant. ... Read Full Review

Appalling service. Was initially informed that there would be a £250 holding deposit to take a rental property off the market, only to be told the very next day that it would be £500. After part paying the deposit on a Saturday and then calling on the Monday to say that I was no ... Read Full Review

Absolutely terrible!!! I regret and curse the day I got a contract with them! They are absolutely uncaring, don't answer their phone, don't answer e-mails! They left me without hot water and heating on DURING THE SUMMER! I complained so many times, everything in this flat seems to be broken and ... Read Full Review

Absolutely unhelpful rude staff. They never answer on emails, phone calls. Never call back. They promise to finish a contract but in my case they try to finish it 2 months simple rent contract. After one month they send me a standart contract and absolutely ignored my points. Never reccomend this ... Read Full Review

Brought a property with this office and it was just horrific. I was gazumped, treated poorly, miscommunicated I'm now complaining over what felt like a fraudulent activity. Even when I finally completed after being forced to go to sealed final bids twice, I then found the old owners still ... Read Full Review

What a shambles. This company is a complete rip off, with the rudest most unhelpful staff I have ever dealt with. "*" Good luck if you want to try and sell your house through this incompetent bunch, trust me you shall need ... Read Full Review