Knight Frank

Very disappointing service. They treat me as a slave. Very insulting attitude. CBRE, Cushnan, JLL, and Savils are upper class agents, but there is significant difference between the top four and this lower class one. DO NOT hire ... Read Full Review

I have recently purchased a property through Knight Frank in Cobham, Surrey. George Pratt was with me every step of the way and couldn’t have been more professional or helpful. Nothing was too much trouble and no question too trivial. He made a difficult process through a tough time as ... Read Full Review

2 months and we still not have our deposit back... We have rented a flat for 3 years and give back cleaner (professional cleaning) and a very good condition. In the last 2 months, they made several attempts to steal money from our deposit : - they claimed that the flat was not clean whereas ... Read Full Review

We have been in our rental apartment for 8 months now and during that time there have been a few issues that necessitated our contacting Jane Wallworth our property manager for. They have ranged from items of furniture which were past their sell by date so no longer useable, to a serious water leak ... Read Full Review

Rude staff or sales agents,currently renting a property in Oxford that is now up for sale,no problem as we are currently looking to buy a property for in excess of 1 million,we pay 2500 a month at the moment rent and the staff told my wife they wanted to show people round on another Saturday,when ... Read Full Review

Waiting 3 weeks for a shower repairs....good for excuses.....not for solutions. Really rude and unprofessional on the phone...STAY AWAY!! Worst experience ... Read Full Review

Professional, efficient, kind service. All calls and emails were responded to quickly and thoughtfully. Transparent in all interactions and with empathy for the challenging process of moving home and job simultaneously during a global pandemic. Highly ... Read Full Review

I had a very unprofessional dealing with Knight Frank in Cobham, and ended up getting very messed around on an offer that was accepted. After paying for searches and appointing an architect, an new offer was accepted by another party and I was given no opportunity to meet that new offer or counter. ... Read Full Review

I was expecting a lot more from Knight Frank! The owners of the company need to be aware that serious staff training in required in order to maintain their exclusive public profile. The sale went through without any problems. However, customer service leaves a lot to be desired. James who was ... Read Full Review

We have had excellent and highly competent service from Jane Wallworth our property manager. Reassuring to be in such capable ... Read Full Review

Awful service! We tried to contact the Bristol office of Knight Frank several times because we want to arrange for a viewing. We currently don't live in Bristol, so it would mean arranging a special trip to the city. Despite multiple attempts through a website, through email and through ... Read Full Review

Taylor Cooke was amazing to deal with. We had this personal connection you don't have with many real estate agents that try to sell you something. Taylor called me on multiple occasions to check in with me and offered to introduce us to other agents, once we decided Aldgate may not be the ... Read Full Review

We requested a viewing twice through Rightmove and called given the lack of response before we had an agent set us up with a viewing. After over a week of trying to communicate with this agency, the agent giving us a viewing left us waiting outside with no response. We waited nearly 25 minutes ... Read Full Review

Fantastic service. Sold my flat within weeks of taking it on after previous agent had the flat over a year. Would use ... Read Full Review

Had a terrible experience with knight frank. The agent Luke Johnson in London Canary Wharf didn’t ask us for the offer in written and only agreed verbally and then cancelled the offer after two days sighting an higher ... Read Full Review

I would like to recommend the property manager Yasmin Ulhaq as a great professional. She is reliable and responsible, always replies on our queries on maintenance on time. We are in cooperation with different real estates agents as a concierge company and are dealing on a regular basis with lots of ... Read Full Review

Rachel Hancock in Bristol extremely rude arrogant woman, got an enquiry wrong on the telephone so she simply started shouting like a Fishmonger t Billingsgate and hung up Extremely pretentious and stuck up ... Read Full Review

Moved over to London from NZ and signed up to move into a flat, were very clear that my partner was a locum and I was in a full time job so her salary may not count as permanently employed. Regardless the letting agent told us everything would be fine and that there was no way we would fail our ... Read Full Review

Knight Frank is a very dodgy company. The check-in/out was done by a so-called independent company appointed by KF. We were not allowed to select this company, but we did have to pay for them. The check-in report was very light and some of the issues we raised were not included in the report. ... Read Full Review

Hello, I would like to share some feedback about the awful experience I have just had with Knight Frank's Trinity Village Estate office. I visited the flat last week and was told that we would not be able to give me a move-in date as there were some issues with the landlord and the ... Read Full Review