Encore Estate Management Ltd

An absolute disgrace of a management company. Landlords and tenants alike should stay far, far away from this level of incompetence. We had the misfortune of dealing with Sarah Norton and Dean, and in my entire life, I have never encountered such blatant negligence, disregard, and ... Read Full Review

Absolutely, evil people I am going to end my life in their office. These people need to be ... Read Full Review

Idon't recommend this company to manage any development in uk ... Read Full Review

Awful management for this company Terrible management since I have moved to my property under encore-state management. More than 3 months still waiting for a garage door to be repaired while many unknow vehicles commuting to our private parking in the building and we cannot do ... Read Full Review

Zero care and maintenance put into their property. Resembles dilapidated student halls of residence, outstanding issues left for multiple months on end with no ... Read Full Review

Encore Property Management recently took over from FHP Living Nottingham to Manage a property I own in Nottingham and so far overall I have experienced a very poor service. It took them months to set the payment system up when the transition happened from the previous company to pay the yearly ... Read Full Review

Terrible experience and don't care. Been waiting for response for 4 questions for two weeks just before the exchange. The buyer is likely to pull out. Give different excuses every time i call them - big work log, need to respond properly. They also do not give a timeline to come back with ... Read Full Review

Avoid at all cost. zero rating. the company tries every possible opportunity to rip off leaseholder. please be aware!! also please ask to check their accounts. right for leaseholder to do ... Read Full Review

HUMBERSTONE Leicester Encore Estates has held our money for 12 years and will not return it. Our property is not part of the responsibility of encore estates they have done no work on the estate for 12 years where we are concerned but will not return our money. These people have my money and will ... Read Full Review

Just like to say that I have never dealt with such an incompetent company such as Encore Estate Management. I have had major problems with the residential building of where i own an apartment, after paying the service charge on this property for almost 15 years they now what me to bay for the ... Read Full Review

Avoid at all costs, as a director, resident, employee and contractor. They'll bend you over in every single scenario! ... Read Full Review

Encore should be avoided at all cost. It is incompetent, doesn’t listen to what customers say and not considerate. I had very frustrating experience dealing with encore regarding communal area leaking to my flat. There are many red tapes taking insurance claims process super long and ... Read Full Review

Encore are thoroughly unprofessional and incompetent. They have “run” King Edward VII Estate in West Sussex for the last 6 years in a non-consultative, heavy handed opaque manner with inadequate service charge accounts habitually late (6 months routinely) throwing stones at the ... Read Full Review

The building in N12 is like a zoo badly run. States no smoking yet flat 5 Hurley Court is a heavy smoker. Management say you can smoke in flat yet big notice in lobby states no smoking. Maybe you can't read your own ... Read Full Review

I cannot even start to describe just how bad this mismanagement company is. Well, except for managing to elicit positive reviews. Having read recent reviews I now believe in ... Read Full Review

More often than not, we complain about our managing agents. I therefore feel compelled to express our gratitude when we experience such a high level of care with utmost professionalism, dealing with our estate. As director on the board of management for 3 years, I am speaking on behalf of the ... Read Full Review

A great team who are very professional and really do know what they are doing. We have had good service from them and they are quick to deal with ... Read Full Review

I would recommend Encore only if you like living in a death trap covered in inflammable cladding and with timber balconies, and you want to be forced to pay thousands of pounds to fix it yourself. Don't give a toss about their tenants or leaseholders, only about their own bottom ... Read Full Review

shocking customer service, been cut off on the phone twice , tried calling all morning. This is a case of FIRE, still no one seems to be bothered to answer the phone call, and the maintenance team just put the phone down on me ... Read Full Review

It has been a complete and utter nightmare dealing with Encore Estates Management. They completely ignore telephone calls, emails and are uncompromisingly poor at dealing with issues. The level of customer care is well below zero so even one star is way above what this company is worth. It is ... Read Full Review