Countrywide Residential Lettings

Back in 2006, I was on a joint tenancy with two others, under an AST with fixed term for one year. On the eighth month, I put in a notice to leave the contract due to problems with my flatmates. There was this option to surrender the contract with every party's agreement, but Countrywide Croydon ... Read Full Review

If I could give -1 I would. After being convinced the apartment we were looking at was only available for a short period of time we have been left with nothing but problems. Spencer Countrywide lack of communication is appalling, we were given none of the information that matters about the ... Read Full Review

I'm not sure what the connection is between Frank Innes and Countrywide but between them they provide no service whatsover. Very quick to extract money from both me and the landlord - despite their promises they did not sort out utilities transfer or council tax so I did these myself. If I went to ... Read Full Review

absolute jokes this company! we began renting our house in feb last year (2013) after agreeing to pick the keys up from the Allerton rd branch (way out of are way by the way) on the Friday we get a phone call when we where on the 2nd bus on our way there to say they haven't got the keys now so it ... Read Full Review

Have not to date had any response to my emails, the property was left with the carpets ruined from too much water and the smell of cats is awful they were supposed to have had it proffessionally cleaned, and charged us for this on the final account still not able to gat the name of the cleaning ... Read Full Review

Phone is rarely answered and when it is staff are dreadful.....My husband was actually told to be quiet as she was speaking! There had been several problems during tenancy regarding repairs, meaning my son who is a student was left in the worst of the winter with no heating in living room! Took out ... Read Full Review

Countrywide are nothing more than aggressive brutes! They didn't send service charge reminders to the property and when we didn't pay their charges, we would have done if asked, they got solicitors involved and added interest charges to our account. A simple 6 monthly service charge of £547, v ... Read Full Review

I want to take countrywide residential lettings to court, I want to close them down for good. They have ripped me off from my deposit which is still outstanding, they have not supplied a single service I have paid for and they have not replied to any of my calls or emails. I moved into a property ... Read Full Review

Steer well clear of Countrywide! I requested repairs were undertaken at my property, which took over a year to remedy, some repairs done 4 times, and still not remedied! (Historic repairs still not fully completed) Countrywide then refused to undertake further repairs retrospectively as an ... Read Full Review

How I wish i had read the reviews before I got involved with Countrywide! How do they stay in business one wonders? Simple - they screw tenants and offer appalling service in a market where the tenant has little choice or control over who manages their tenancy. They simply ignore phone calls and ... Read Full Review

The worst agents ever, similar training to phones4u. Why they are so bad? 1- Will pass your details to millions of companies who will start to contact you to sell you there products including: landline, mobile, insurance, etc. 2- They transferred me to eon without my consent after living more ... Read Full Review

Absolutely terrible company do not use under any circumstance, while viewing the property we noticed that the paint from the bathroom ceiling was peeling, we were assured that this would be fixed before moving in (this has still not been touched 18 months later). Whenever we asked to get something ... Read Full Review

I have had countless problems with Countrywide. I am at my last ounce of patience now because I paid my rent 6 weeks ago for nearly £2000 and the landlord hasn't received a penny yet because Countrywide are incapable of sending me a tenancy agreement to sign. They have sent to me a copy with the ... Read Full Review

These people about ruined my life, I was very close to an emotional break down. I moved into the property and at first everything seemed ok. That soon changed. Until winter set, the windows were wooden and so old they were beginning to crumble. It was so cold in that house you could see your ... Read Full Review

So Countrywide decided to change my properties Energy supplies to EON without any agreement with myself, being the landlord. This was changed inbetween tenants moving out and moving in. They even decided to change the supplies of a property that we let out privately. No apologies was made, and no ... Read Full Review

Countrywide Letting Agents - I wish I had found this site before I engaged them They are incompetent charlatans. They are incapable of following straight forward procedures and by doing so, they put your property and your investment in a property at great risk. I am thousands of pounds out of ... Read Full Review

The worst company I have ever came in to contact with. Stay Clear!!!!!!!! My rent payment was late by 2 weeks, when paying it, I went to Bank of Scotland and deposited it into Countrywide's bank account. 2 weeks later I received a letter stating we still owed the full balance. I called the ... Read Full Review

This agency is a joke all round. They are so unhelpful and have such a bad attitude its unreal. From never calling back when trying to get the keys to move into the property, to the hugely bad attitude the manager had when trying to complain about the treatment from the staff. It took a week ... Read Full Review

On ending the tenancy on 12 nov 2013 we were told our deposit would be paid back to us within 2 weeks. however over 1 month later still no deposit I have spoken to them 3 times a day since the 12th Nov and have been lied to everytime even once being told the landlord could text to confirm release ... Read Full Review

I was looking to rent a property in Ashford after moving from Glasgow so I arranged a viewing with countrywide lettings. After viewing the property i was almost forced in paying to hold the property over a telephone. Once i filled in the application and left. 3 days later i received a call from ... Read Full Review