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Chase Buchanan

4.9/5, 896 Reviews
96% Recommended

96% sales valuation accuracy

95% letting valuation accuracy

95% sales fee satisfaction

95% letting fee satisfaction

Contact Us
Chase Buchanan estate agents has been established in 1994 and since then we have provided the highest level of property management service in the Richmond borough, London. We are an established estate agency in London with many prizes awarded for our service. We have estate agent office branches in the Twickenham
area which can be found in Richmond, St Margarets, Hampton Hill and Isleworth. Why Chace Buchanan estate agents? Our services include new house sales, land sales, corporate relocation and residential concierge. You can also get an instant online valuation of your property on our website. We are members of important regulatory bodies and we pride on our ability to monitor client feedback and apply improvements. Chase Buchanan estate agents are highly trained professionals in property management and we offer an honest and transparent service. We have an effective property marketing strategy in place which involves our unique Folio magazine which is distributed to over 30,000 homes and businesses in London. Chase Buchanan are reliable estate agents with dedicated departments of residential sales, lettings, financial services and additional experience in valuations, portfolio management, surveying, conveyancing, insurance and relocation. Why move to Richmond borough in London ? Residents of Richmond are one of the happiest in the UK. It is one of the six safest boroughs of London. Young professionals and families choose Richmond for the short commute time to the city and 20% cheaper rental costs than average property prices in London. You can find modern apartment blocks or quaint cottages, so there are options for singles, couples and families. Despite the small size of Richmond area, it has two theatres, three cinemas, great schools, a beautiful park and a great variety of unique shops and restaurants. Sports fans can enjoy game days at the Twickenham stadium. With only over 20 minutes of commute to the central London, Richmond is a great place to buy property and settle.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales96.00%95%£42,000£20,800,000
Lettings95%95%£340£3,750
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
16863662618641117166
Address

Chase Buchanan
7 Odeon Parade, 480 London RoadIsleworth, Middlesex
TW7 4DE
020 8758 1755

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:45 - 18:00
  2. 08:45 - 18:00
  3. 08:45 - 18:00
  4. 08:45 - 18:00
  5. 08:45 - 18:00
  6. 09:30 - 16:30
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
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  • ?Move With Us
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Latest Properties

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Chase Buchanan Branches (View All 8)
Flat ...

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5 Star Review

By : 'Alan'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Vendor)
Sold price : £680000
Would you recommend ? : Yes
Postcode : TW9

29 Dec 2022
People found this helpful0

We saw 3 estate agents before deciding on Chase Buchanan. We were impressed with their cavalier approach and realistic valuation, backed up with plenty of experience with trading properties during uncertain economic times. Within 2 weeks we had an offer and Danny guided us through the process as ... Read Full Review

Comments (1)Was this helpful?:

By : Chase Buchanan

27 Jan 2023

Hi Alan, Thank you very much for the great review for Danny, we are delighted that you found the service so helpful and really appreciate your comments. Kind regards, Chase...


I have dealt with Daniel ...

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5 Star Review
UserName

By : 'Julia'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : TW10

22 Dec 2022
People found this helpful0

I have dealt with Daniel Johns at Chase Buchanan Richmond and found him very helpful and responsive! Thank you for all your ... Read Full Review

Comments (1)Was this helpful?:

By : Chase Buchanan

27 Jan 2023

Many thanks for your 5* review Julia, we really appreciate it. Kind regards, Chase...


The best agent in London ...

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5 Star Review
UserName

By : 'B.'
Branch : Richmond, 20 Red Lion Street
Services : Land & New Homes (I bought a new property)
Would you recommend ? : Yes
Postcode : TW10

16 Dec 2022
People found this helpful0

I can't speak highly enough of my experience with Daniel Johns from Chase Buchanan. I was so lucky to meet Dan when I was trying to find my dream house . I am first-time homebuyer with very little knowledge about mortgage process. His knowledge, mentorship, patience and honesty made my ... Read Full Review

Comments (2)Was this helpful?:

By : Chase Buchanan

4 Jan 2023

Thank you for this wonderful 5* review for Daniel. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind...


Excellent ...

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5 Star Review
UserName

By : 'Tim'
Branch : Twickenham Sales, 4 York Street
Services : Sales (As a Vendor)
Sold price : £375000
Would you recommend ? : Yes
Postcode : TW1

16 Dec 2022
People found this helpful1

Candace did a great job securing our asking price in only a couple of weeks of our flat being on the market. Would work with her again. ... Read Full Review

Comments (1)Was this helpful?:

By : Chase Buchanan

16 Dec 2022

Hi Tim, Thank you for your 5* review for Candace, we really appreciate your comments and recommendation. Kind regards, Chase...


I have to say firstly that ...

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5 Star Review
UserName

By : 'Javier'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW9

16 Dec 2022
People found this helpful0

I have to say firstly that the misconception that all estate agents will promise you the earth and deliver very little could not be more incorrect in this case . From the first time I met Danny Hicks and Daniel Johns I knew very quickly that we could entrust them with selling our family home of ... Read Full Review

Comments (1)Was this helpful?:

By : Chase Buchanan

27 Jan 2023

Dear Javier, Thank you very much for your lovely comments for Danny & Daniel, we are delighted that you found them both so reassuring and helpful and really appreciate your recommendation....


We had a great experience ...

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5 Star Review
UserName

By : 'Antoine'
Branch : Twickenham Sales, 4 York Street
Services : Sales (As a Buyer)
Sold price : £675000
Would you recommend ? : Yes
Postcode : TW2

13 Dec 2022
People found this helpful1

We had a great experience buying our first property with Candace from Chase Buchanan. They were flexible with the viewings whenever we wanted to check the house again, the entire process was very smooth and fast and we were really happy with the communication overall. Thank ... Read Full Review

Comments (2)Was this helpful?:

By : Chase Buchanan

14 Dec 2022

Dear Antoine, Thank you for this wonderful 5* review for Candace. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive...


We are very happy with all ...

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5 Star Review
UserName

By : 'Ali'
Branch : Twickenham Sales, 4 York Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : TW2

13 Dec 2022
People found this helpful1

We are very happy with all the service we got from Chase Buchanan Twickenham. Huge thanks to Candace, who dealt with us from initial viewings until completion - she has been very helpful with all of our questions, even after the ... Read Full Review

Comments (2)Was this helpful?:

By : Chase Buchanan

14 Dec 2022

Dear Ali, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest...


Chase Buchanan in Twickenham ...

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5 Star Review
UserName

By : 'Josephine'
Branch : Twickenham Sales, 4 York Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW1

12 Dec 2022
People found this helpful1

Chase Buchanan in Twickenham are a great branch. As a team they are very supportive of each other and all of them seem to be very well informed about all their clients. Catherine Tappin in particular was a 'life saver'. She held my hand through all the really stressful moments ... Read Full Review

Comments (1)Was this helpful?:

By : Chase Buchanan

12 Dec 2022

Hi Josephine, Many thanks for your lovely comments for Catherine and the Twickenham team. We are delighted that you found the service so supportive and well informed. We really appreciate your...


Great ...

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5 Star Review
UserName

By : 'David'
Branch : Twickenham Sales, 4 York Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : TW2

12 Dec 2022
People found this helpful1

Thanks to Catherine at Chase Buchanan York Street for her friendly and professional help during the purchase of our lovely new home. Can’t recommend this team ... Read Full Review

Comments (1)Was this helpful?:

By : Chase Buchanan

12 Dec 2022

Hi David, Thanks for your kind words and 5* review, we really appreciate your comments and hope you are enjoying your new home. Kind regards, Chase...


Catherine Tappin handled the ...

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5 Star Review
UserName

By : 'John'
Branch : Twickenham Sales, 4 York Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW1

11 Dec 2022
People found this helpful1

Catherine Tappin handled the recent sale of my flat. Catherine was always a pleasure to deal with, was calm and pragmatic and made sure that the process was as stress-free as possible. Thanks also to Steve Chubb who helped push the process ... Read Full Review

Comments (1)Was this helpful?:

By : Chase Buchanan

12 Dec 2022

Hi John, Thank you for your 5* review for Catherine & Steve, we are very pleased that you were happy with the service and really appreciate your comments. Kind regards, Chase...


Super Agent in SW ...

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5 Star Review
UserName

By : 'James'
Branch : Twickenham Sales, 4 York Street
Services : 20
Would you recommend ? : Yes
Postcode : TW1

11 Dec 2022
People found this helpful1

I've dealt with Case Buchanan for a few years now and couldn't recommend them enough. Candace Cherry keeps me posted on properties that come onto the market and her customer service skills and attention to detail is superb. Great ... Read Full Review

Comments (1)Was this helpful?:

By : Chase Buchanan

12 Dec 2022

Many thanks for your comments James, we really appreciate your review. Kind regards, Chase...


5 ...

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5 Star Review
UserName

By : 'Lena'
Branch : Twickenham Lettings, 122 Heath Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : TW2

9 Dec 2022
People found this helpful1

I was very impressed with the efficiency of the Sales-and Lettings Team at Twickenham with the purchase of my property. A huge thanks to Candace Cherry for her professional guidance and a big thank you to Lorenc Denizi for his professional and efficiency eg letting my property within a week! ... Read Full Review

Comments (1)Was this helpful?:

By : Chase Buchanan

9 Dec 2022

Dear Lena, Thank you for this wonderful 5* review for Lorenc. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive...


Twickenham Flat ...

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5 Star Review
UserName

By : 'SR'
Branch : Twickenham Sales, 4 York Street
Services : Sales (As a Vendor)
Sold price : £475000
Would you recommend ? : Yes
Postcode : TW1

8 Dec 2022
People found this helpful1

The sale of my property was particularly difficult - it fell through completely at one stage, and my onward purchase was put at risk. However, Chase reacted incredibly quickly and had the property back on the market and a new offer agreed within a couple of weeks. This saved the original onward ... Read Full Review

Comments (1)Was this helpful?:

By : Chase Buchanan

8 Dec 2022

Many thanks for your lovely comments for Catherine and the team. We are delighted that you found the service efficient and helpful and really appreciate your recommendation. Kind regards, Chase...


Ms Catherine ...

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5 Star Review
UserName

By : 'Natalia'
Branch : Twickenham Sales, 4 York Street
Services : Sales (As a Buyer)
Sold price : £730000
Would you recommend ? : Yes
Postcode : TW2

8 Dec 2022
People found this helpful1

Ms Catherine Tappin has been very helpful throughout the process. Fantastic! Thank you Very professional with a special touch for dealing with stressful situations. ... Read Full Review

Comments (1)Was this helpful?:

By : Chase Buchanan

8 Dec 2022

Hi Natalia, Many thanks for your comments for Catherine, we are delighted that you found her so helpful and really appreciate your review. Kind regards, Chase...


We are happy with our smooth ...

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5 Star Review
UserName

UserName

By : 'Anh'
Branch : Twickenham Sales, 4 York Street
Services : Land & New Homes (I bought a new property)
Would you recommend ? : Yes
Postcode : TW1

8 Dec 2022
People found this helpful1

We are happy with our smooth house purchase. Catherine Tappin in Twickenham brand was extremely helpful and professional. The communication was straightforward and up to date. We knew what is going on and what we are waiting for on every stage. Once again, thank Catherine for being so supportive ... Read Full Review

Comments (1)Was this helpful?:

By : Chase Buchanan

8 Dec 2022

Hi Anh, Many thanks for your lovely comments for Catherine, we are very pleased to hear that you found her so helpful and professional and hope you are enjoying your new home. Best wishes, Chase...


Catherine was incredibly ...

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5 Star Review
UserName

By : 'Anon'
Branch : Twickenham Sales, 4 York Street
Services : Sales (As a Buyer)
Sold price : £730000
Would you recommend ? : Yes
Postcode : TW2

6 Dec 2022
People found this helpful1

Catherine was incredibly helpful in the purchase of our property and was excellent in liaising between us, the vendors and conveyancers. As a result, we were able to exchange and complete within our requested timeframes and she managed the process smoothly from start to finish. All delivered with ... Read Full Review

Comments (1)Was this helpful?:

By : Chase Buchanan

7 Dec 2022

Many thanks for your lovely comments about Catherine, we are delighted that you found her so efficient and friendly and really appreciate your recommendation. Best wishes, Chase...


Leah ...

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5 Star Review
UserName

By : 'Georgia'
Branch : Isleworth, 7 Odeon Parade, 480 London Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : TW7

2 Dec 2022
People found this helpful0

Leah has been brilliant when dealing with us over the past year. She has always gone above and beyond when helping us find tenants for our property and has also been so helpful whenever we have had any questions or needed help with ... Read Full Review

Comments (1)Was this helpful?:

By : Chase Buchanan

9 Dec 2022

Dear Georgia, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest...


Chase Buchanan was our first ...

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5 Star Review
UserName

UserName

By : 'Sameera'
Branch : Isleworth, 7 Odeon Parade, 480 London Road
Services : Letting (As a Tenant)
Rent PCM : £1225
Would you recommend ? : Yes
Postcode : TW7

27 Nov 2022
People found this helpful0

Chase Buchanan was our first agency to consult for getting house on rent. And I am happy to inform that the experience was amazing. This agency has highly professional, well mannered, experienced agents who can resolve issues in no time. This is the reason why we chose this agency again to sort out ... Read Full Review

Comments (1)Was this helpful?:

By : Chase Buchanan

29 Nov 2022

Dear Sameera, Thank you for this wonderful 5* review for our Isleworth office. Customer service is very important to us so we really appreciate you taking the time to let us know about your...


Chase Buchanan: I ...

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5 Star Review
UserName

By : 'Cherry'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Vendor)
Sold price : £1050000
Would you recommend ? : Yes
Postcode : TW9

23 Nov 2022
People found this helpful0

Chase Buchanan: I can’t thank you enough for all the myriad kind and efficient services you have offered to help in so many ways.. First - helping to find another place to live - unfailingly courteous and helpful. Then writing to new agent in Eastbourne to inform them that I am able ... Read Full Review

Comments (1)Was this helpful?:

By : Chase Buchanan

7 Dec 2022

Dear Cherry, Thank you very much for your wonderful comments for Danny & Dan, we are delighted that you found them so helpful and courteous and really appreciate your review. Best...


Donna-May was ...

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5 Star Review
UserName

By : 'Jasleen'
Branch : Isleworth, 7 Odeon Parade, 480 London Road
Services : Sales (As a Buyer)
Sold price : £650000
Would you recommend ? : Yes
Postcode : TW7

17 Nov 2022
People found this helpful0

Donna-May was incredible. By far the best agent we have ever used and would personally highly recommend! She provided us with updates, followed up with all parties involved and was lovely to work ... Read Full Review

Comments (2)Was this helpful?:

By : Chase Buchanan

9 Dec 2022

Dear Jasleen, Thank you for this wonderful 5* review for Donna-May. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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