The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 896 Reviews
96% Recommended
96% sales valuation accuracy
95% letting valuation accuracy
95% sales fee satisfaction
95% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96.00% | 95% | £42,000 | £20,800,000 |
| Lettings | 95% | 95% | £340 | £3,750 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 168 | 6 | 366 | 26 | 186 | 4 | 111 | 7 | 16 | 6 |
Chase Buchanan
7 Odeon Parade, 480 London Road, Isleworth, Middlesex
TW7 4DE
020 8758 1755


By : 'Alan'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Vendor)
Sold price : £680000
Would you recommend ? : Yes
Postcode : TW9
We saw 3 estate agents before deciding on Chase Buchanan. We were impressed with their cavalier approach and realistic valuation, backed up with plenty of experience with trading properties during uncertain economic times. Within 2 weeks we had an offer and Danny guided us through the process as ... Read Full Review
By : Chase Buchanan
27 Jan 2023Hi Alan, Thank you very much for the great review for Danny, we are delighted that you found the service so helpful and really appreciate your comments. Kind regards, Chase...

By : 'Julia'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : TW10
I have dealt with Daniel Johns at Chase Buchanan Richmond and found him very helpful and responsive! Thank you for all your ... Read Full Review
By : Chase Buchanan
27 Jan 2023Many thanks for your 5* review Julia, we really appreciate it. Kind regards, Chase...

By : 'B.'
Branch : Richmond, 20 Red Lion Street
Services : Land & New Homes (I bought a new property)
Would you recommend ? : Yes
Postcode : TW10
I can't speak highly enough of my experience with Daniel Johns from Chase Buchanan. I was so lucky to meet Dan when I was trying to find my dream house . I am first-time homebuyer with very little knowledge about mortgage process. His knowledge, mentorship, patience and honesty made my ... Read Full Review
By : Chase Buchanan
4 Jan 2023Thank you for this wonderful 5* review for Daniel. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind...

By : 'Tim'
Branch : Twickenham Sales, 4 York Street
Services : Sales (As a Vendor)
Sold price : £375000
Would you recommend ? : Yes
Postcode : TW1
Candace did a great job securing our asking price in only a couple of weeks of our flat being on the market. Would work with her again. ... Read Full Review
By : Chase Buchanan
16 Dec 2022Hi Tim, Thank you for your 5* review for Candace, we really appreciate your comments and recommendation. Kind regards, Chase...

By : 'Javier'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW9
I have to say firstly that the misconception that all estate agents will promise you the earth and deliver very little could not be more incorrect in this case . From the first time I met Danny Hicks and Daniel Johns I knew very quickly that we could entrust them with selling our family home of ... Read Full Review
By : Chase Buchanan
27 Jan 2023Dear Javier, Thank you very much for your lovely comments for Danny & Daniel, we are delighted that you found them both so reassuring and helpful and really appreciate your recommendation....

By : 'Antoine'
Branch : Twickenham Sales, 4 York Street
Services : Sales (As a Buyer)
Sold price : £675000
Would you recommend ? : Yes
Postcode : TW2
We had a great experience buying our first property with Candace from Chase Buchanan. They were flexible with the viewings whenever we wanted to check the house again, the entire process was very smooth and fast and we were really happy with the communication overall. Thank ... Read Full Review
By : Chase Buchanan
14 Dec 2022Dear Antoine, Thank you for this wonderful 5* review for Candace. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive...

By : 'Ali'
Branch : Twickenham Sales, 4 York Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : TW2
We are very happy with all the service we got from Chase Buchanan Twickenham. Huge thanks to Candace, who dealt with us from initial viewings until completion - she has been very helpful with all of our questions, even after the ... Read Full Review
By : Chase Buchanan
14 Dec 2022Dear Ali, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest...

By : 'Josephine'
Branch : Twickenham Sales, 4 York Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW1
Chase Buchanan in Twickenham are a great branch. As a team they are very supportive of each other and all of them seem to be very well informed about all their clients. Catherine Tappin in particular was a 'life saver'. She held my hand through all the really stressful moments ... Read Full Review
By : Chase Buchanan
12 Dec 2022Hi Josephine, Many thanks for your lovely comments for Catherine and the Twickenham team. We are delighted that you found the service so supportive and well informed. We really appreciate your...

By : 'David'
Branch : Twickenham Sales, 4 York Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : TW2
Thanks to Catherine at Chase Buchanan York Street for her friendly and professional help during the purchase of our lovely new home. Can’t recommend this team ... Read Full Review
By : Chase Buchanan
12 Dec 2022Hi David, Thanks for your kind words and 5* review, we really appreciate your comments and hope you are enjoying your new home. Kind regards, Chase...

By : 'John'
Branch : Twickenham Sales, 4 York Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW1
Catherine Tappin handled the recent sale of my flat. Catherine was always a pleasure to deal with, was calm and pragmatic and made sure that the process was as stress-free as possible. Thanks also to Steve Chubb who helped push the process ... Read Full Review
By : Chase Buchanan
12 Dec 2022Hi John, Thank you for your 5* review for Catherine & Steve, we are very pleased that you were happy with the service and really appreciate your comments. Kind regards, Chase...

By : 'James'
Branch : Twickenham Sales, 4 York Street
Services : 20
Would you recommend ? : Yes
Postcode : TW1
I've dealt with Case Buchanan for a few years now and couldn't recommend them enough. Candace Cherry keeps me posted on properties that come onto the market and her customer service skills and attention to detail is superb. Great ... Read Full Review
By : Chase Buchanan
12 Dec 2022Many thanks for your comments James, we really appreciate your review. Kind regards, Chase...

By : 'Lena'
Branch : Twickenham Lettings, 122 Heath Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : TW2
I was very impressed with the efficiency of the Sales-and Lettings Team at Twickenham with the purchase of my property. A huge thanks to Candace Cherry for her professional guidance and a big thank you to Lorenc Denizi for his professional and efficiency eg letting my property within a week! ... Read Full Review
By : Chase Buchanan
9 Dec 2022Dear Lena, Thank you for this wonderful 5* review for Lorenc. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive...

By : 'SR'
Branch : Twickenham Sales, 4 York Street
Services : Sales (As a Vendor)
Sold price : £475000
Would you recommend ? : Yes
Postcode : TW1
The sale of my property was particularly difficult - it fell through completely at one stage, and my onward purchase was put at risk. However, Chase reacted incredibly quickly and had the property back on the market and a new offer agreed within a couple of weeks. This saved the original onward ... Read Full Review
By : Chase Buchanan
8 Dec 2022Many thanks for your lovely comments for Catherine and the team. We are delighted that you found the service efficient and helpful and really appreciate your recommendation. Kind regards, Chase...

By : 'Natalia'
Branch : Twickenham Sales, 4 York Street
Services : Sales (As a Buyer)
Sold price : £730000
Would you recommend ? : Yes
Postcode : TW2
Ms Catherine Tappin has been very helpful throughout the process. Fantastic! Thank you Very professional with a special touch for dealing with stressful situations. ... Read Full Review
By : Chase Buchanan
8 Dec 2022Hi Natalia, Many thanks for your comments for Catherine, we are delighted that you found her so helpful and really appreciate your review. Kind regards, Chase...


By : 'Anh'
Branch : Twickenham Sales, 4 York Street
Services : Land & New Homes (I bought a new property)
Would you recommend ? : Yes
Postcode : TW1
We are happy with our smooth house purchase. Catherine Tappin in Twickenham brand was extremely helpful and professional. The communication was straightforward and up to date. We knew what is going on and what we are waiting for on every stage. Once again, thank Catherine for being so supportive ... Read Full Review
By : Chase Buchanan
8 Dec 2022Hi Anh, Many thanks for your lovely comments for Catherine, we are very pleased to hear that you found her so helpful and professional and hope you are enjoying your new home. Best wishes, Chase...

By : 'Anon'
Branch : Twickenham Sales, 4 York Street
Services : Sales (As a Buyer)
Sold price : £730000
Would you recommend ? : Yes
Postcode : TW2
Catherine was incredibly helpful in the purchase of our property and was excellent in liaising between us, the vendors and conveyancers. As a result, we were able to exchange and complete within our requested timeframes and she managed the process smoothly from start to finish. All delivered with ... Read Full Review
By : Chase Buchanan
7 Dec 2022Many thanks for your lovely comments about Catherine, we are delighted that you found her so efficient and friendly and really appreciate your recommendation. Best wishes, Chase...

By : 'Georgia'
Branch : Isleworth, 7 Odeon Parade, 480 London Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : TW7
Leah has been brilliant when dealing with us over the past year. She has always gone above and beyond when helping us find tenants for our property and has also been so helpful whenever we have had any questions or needed help with ... Read Full Review
By : Chase Buchanan
9 Dec 2022Dear Georgia, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest...


By : 'Sameera'
Branch : Isleworth, 7 Odeon Parade, 480 London Road
Services : Letting (As a Tenant)
Rent PCM : £1225
Would you recommend ? : Yes
Postcode : TW7
Chase Buchanan was our first agency to consult for getting house on rent. And I am happy to inform that the experience was amazing. This agency has highly professional, well mannered, experienced agents who can resolve issues in no time. This is the reason why we chose this agency again to sort out ... Read Full Review
By : Chase Buchanan
29 Nov 2022Dear Sameera, Thank you for this wonderful 5* review for our Isleworth office. Customer service is very important to us so we really appreciate you taking the time to let us know about your...

By : 'Cherry'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Vendor)
Sold price : £1050000
Would you recommend ? : Yes
Postcode : TW9
Chase Buchanan: I can’t thank you enough for all the myriad kind and efficient services you have offered to help in so many ways.. First - helping to find another place to live - unfailingly courteous and helpful. Then writing to new agent in Eastbourne to inform them that I am able ... Read Full Review
By : Chase Buchanan
7 Dec 2022Dear Cherry, Thank you very much for your wonderful comments for Danny & Dan, we are delighted that you found them so helpful and courteous and really appreciate your review. Best...

By : 'Jasleen'
Branch : Isleworth, 7 Odeon Parade, 480 London Road
Services : Sales (As a Buyer)
Sold price : £650000
Would you recommend ? : Yes
Postcode : TW7
Donna-May was incredible. By far the best agent we have ever used and would personally highly recommend! She provided us with updates, followed up with all parties involved and was lovely to work ... Read Full Review
By : Chase Buchanan
9 Dec 2022Dear Jasleen, Thank you for this wonderful 5* review for Donna-May. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive...
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Last updated at 8/30/2016, 4:12:18 AM by allAgents