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Chase Buchanan

4.9/5, 896 Reviews
96% Recommended

96% sales valuation accuracy

95% letting valuation accuracy

95% sales fee satisfaction

95% letting fee satisfaction

Contact Us
Chase Buchanan estate agents has been established in 1994 and since then we have provided the highest level of property management service in the Richmond borough, London. We are an established estate agency in London with many prizes awarded for our service. We have estate agent office branches in the Twickenham
area which can be found in Richmond, St Margarets, Hampton Hill and Isleworth. Why Chace Buchanan estate agents? Our services include new house sales, land sales, corporate relocation and residential concierge. You can also get an instant online valuation of your property on our website. We are members of important regulatory bodies and we pride on our ability to monitor client feedback and apply improvements. Chase Buchanan estate agents are highly trained professionals in property management and we offer an honest and transparent service. We have an effective property marketing strategy in place which involves our unique Folio magazine which is distributed to over 30,000 homes and businesses in London. Chase Buchanan are reliable estate agents with dedicated departments of residential sales, lettings, financial services and additional experience in valuations, portfolio management, surveying, conveyancing, insurance and relocation. Why move to Richmond borough in London ? Residents of Richmond are one of the happiest in the UK. It is one of the six safest boroughs of London. Young professionals and families choose Richmond for the short commute time to the city and 20% cheaper rental costs than average property prices in London. You can find modern apartment blocks or quaint cottages, so there are options for singles, couples and families. Despite the small size of Richmond area, it has two theatres, three cinemas, great schools, a beautiful park and a great variety of unique shops and restaurants. Sports fans can enjoy game days at the Twickenham stadium. With only over 20 minutes of commute to the central London, Richmond is a great place to buy property and settle.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales96.00%95%£42,000£20,800,000
Lettings95%95%£340£3,750
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
16863662618641117166
Address

Chase Buchanan
7 Odeon Parade, 480 London RoadIsleworth, Middlesex
TW7 4DE
020 8758 1755

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:45 - 18:00
  2. 08:45 - 18:00
  3. 08:45 - 18:00
  4. 08:45 - 18:00
  5. 08:45 - 18:00
  6. 09:30 - 16:30
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Chase Buchanan Branches (View All 8)
Exceptional ...

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5 Star Review

By : 'Erika'
Branch : Richmond, 20 Red Lion Street
Services : 4
Would you recommend ? : Yes
Postcode : TW9

26 Oct 2025
People found this helpful

We recently bought our property through Chase Buchanan, Richmond, and we couldn’t be happier with the experience. Daniel Johns and Morgan Senior were exceptional; always professional, patient, and responsive. Their guidance and support made the process smooth and stressfree, and they went above and ... Read Full Review

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Excellent, highly ...

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5 Star Review

By : 'Douglas'
Branch : Richmond, 20 Red Lion Street
Services : 3
Sold price : £325000
Would you recommend ? : Yes
Postcode : TW9

22 Oct 2025
People found this helpful

Daniel Johns & Anna Poghosyan at Chase Buchanan, Richmond were absolutely fantastic from start to finish. We bought with the team over 7 years ago and have now sold with them! They worked tirelessly, great at not only getting a buyer but also helping throughout the ... Read Full Review


Comments on Agent Fees

Very reasonable

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Unprofessional and ...

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1 Star Review
UserName

UserName

By : 'Emily'
Branch : Isleworth, 7 Odeon Parade, 480 London Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : TW7

20 Oct 2025
People found this helpful1

During our tenancy ending in August 2025, several serious mistakes were made by the agents involved: • Adam (Senior Lettings Negotiator) – incorrectly accused us of surrendering our tenancy early and insisted that we had “returned keys,” even though we had not. This led to the agency arranging a ... Read Full Review


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5 Star Review
UserName

By : 'North'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW9

23 Sept 2025
People found this helpful0

Daniel Johns and his team at Richmond were great. Morgan Senior sold my property quickly at full asking price and then most importantly the team were great at ensuring the sale progressed and I was kept up to ... Read Full Review

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Lettings ...

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1 Star Review

By : 'G'
Branch : Richmond, 20 Red Lion Street
Services : 2
Would you recommend ? : No
Postcode : SW14

23 Aug 2025
People found this helpful

Just be careful of this office and particularly George BurmanJames and the lettings team. We complained about our neighbour back in April due to her smoking copious amounts of cannabis and the fumes seeping through the wallsfloorboards of our terrace house and unsettling my partners pregnancy. ... Read Full Review

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R ...

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5 Star Review
UserName

By : 'Richmond'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW10

7 Jul 2025
People found this helpful0

Daniel Johns and his team Chase Buchanan, Richmond were amazing every step of the way going above and beyond to get the sale over the line. If you’re looking a team in The Richmond area you can’t do ... Read Full Review

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Chase Buchanan have been ...

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5 Star Review
UserName

By : 'Tim'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Vendor)
Sold price : £450000
Would you recommend ? : Yes
Postcode : TW9

7 Jul 2025
People found this helpful0

Daniel Johns and Morgan Senior have been the ATeam everyone needs! We were purchasing and selling with them and without a doubt, we received the best service you can ask . They went above and beyond even through the tricky parts of the conveyancing process - in fact, they even helped me with this ... Read Full Review

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Great job selling property in ...

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5 Star Review
UserName

By : 'Carol'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Vendor)
Sold price : £648000
Would you recommend ? : Yes
Postcode : TW10

24 Apr 2025
People found this helpful0

Daniel Johns and the team worked so hard to sell my property in Richmond and were helpful, realistic, friendly and communicative throughout the process. Would definitely ... Read Full Review

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Best estate ...

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5 Star Review
UserName

By : 'Chrissy'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW10

17 Feb 2025
People found this helpful0

Daniel Johns at the Richmond branch of Chase Buchanan has been outstanding through the whole process of the sale of our flat in Richmond. From the outset, Daniel has given very good advice starting with a realistic and evidenced based valuation which turned out to be spot on. He is a great ... Read Full Review

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Daniel Johns is a super ...

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5 Star Review
UserName

By : 'SAMMY'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW9

15 Feb 2025
People found this helpful0

Daniel Johns at chase Buchanan Richmond, is a super star! He went above and beyond to make it a successful sale and supported me throughout the process. I loved working with him. 10 stars!! I would highly ... Read Full Review

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Flat sale in Kew, ...

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5 Star Review

By : 'Robert'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Vendor)
Sold price : £425000
Would you recommend ? : Yes
Postcode : TW9

24 Dec 2024
People found this helpful0

Dan, Danny and Lauren provide an experienced and personal service: they ensure that it is only they who handle viewings in person, and they are honest and balanced with market appraisals, offering market research as supporting evidence for valuations and ... Read Full Review

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Chase ...

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5 Star Review
UserName

By : 'Lathaanghi'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : KT3

24 Dec 2024
People found this helpful0

Daniel Johns at Chase Buchanan, Richmond was on the ball since we first viewed the property and helped us over the line to completion! Thank you for all your help, you made this whole process so much more ... Read Full Review

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I had the best experience ...

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5 Star Review
UserName

By : 'Alida'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SW15

16 Dec 2024
People found this helpful0

I had the best experience purchasing a cottage with the help of Daniel Johns at Chase Buchanan in Richmond. Daniel was extremely helpful, courteous and professional and guided me throughout the whole process, which went through very smoothly. I could not have done it without his help and support, ... Read Full Review

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5* ...

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5 Star Review
UserName

By : 'Trudi'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW9

16 Dec 2024
People found this helpful0

I can't recommend Daniel Johns at Chase Buchanan, Richmond, enough! He supported us through a very complicated sale of a leasehold flat and made sure the buyers stayed engaged throughout the ... Read Full Review

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A few year's ago I ...

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5 Star Review

By : 'Derek'
Branch : Isleworth, 7 Odeon Parade, 480 London Road
Services : Letting (As a Owner)
Rent PCM : £340
Would you recommend ? : Yes
Postcode : TW8

10 Oct 2024
People found this helpful0

A few year's ago I sold my property with chase Buchanan. I remembered that the staff were professional and the transaction happened without hiccup. As a result I have recently been in touch with Alecia Witts regarding a rental opportunity. Although I’m not quite ready to rent it ... Read Full Review

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Happy New ...

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5 Star Review
UserName

By : 'Mr'
Branch : Twickenham Sales, 4 York Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : TW1

25 Jul 2024
People found this helpful0

5 Stars - Brilliant streamlined service from viewings to signing for my keys! Friendly & Supportive ... Read Full Review

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Not all estate agents are the ...

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5 Star Review
UserName

By : 'Michael'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Vendor)
Sold price : £395000
Would you recommend ? : Yes
Postcode : TW9

23 May 2024
People found this helpful0

Excellent first class service from Danny and the team, from start to finish. Having had a very poor experience with another agent in Richmond, it was refreshing to deal with an agent who is knowledgeable, experienced and committed. I wouldn't hesitate in recommending Chase Buchanan in ... Read Full Review

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I was well looked after by ...

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5 Star Review
UserName

By : 'John'
Branch : Richmond, 20 Red Lion Street
Services : Sales (As a Vendor)
Sold price : £625000
Would you recommend ? : Yes
Postcode : TW10

27 Mar 2024
People found this helpful0

I was well looked after by Chase Buchanan's Danny Hicks and Daniel Johns. They sold my property and were also the agents for the property I purchased. Daniel Johns played the key role. Communcation was excellent and feedback following viewings was consistently helpful and sent very promptly. ... Read Full Review

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Outstanding ...

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5 Star Review

By : 'Gela'
Branch : Isleworth, 7 Odeon Parade, 480 London Road
Services : Sales (As a Vendor)
Sold price : £350000
Would you recommend ? : Yes
Postcode : TW3

15 Feb 2024
People found this helpful0

An outstanding service in a very challenging sales from Morgan Senior. A genuine kind hearted, knowledgeable and professional person. Thank ... Read Full Review

Comments (0)Was this helpful?:
Great job done by Lorenc ! He ...

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5 Star Review
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UserName

By : 'Maya'
Branch : Twickenham Sales, 4 York Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : KT1

9 Feb 2024
People found this helpful0

Great job done by Lorenc ! He was extremely helpful and supportive finding my lovely home . Strongly recommended agent ! Thank you Lorenc ... Read Full Review

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1 - 20 of 896 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 8/30/2016, 4:12:18 AM by allAgents

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