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2.2/5, 24 Reviews
100% Recommended
75% sales valuation accuracy
0% letting valuation accuracy
40% sales fee satisfaction
40% letting fee satisfaction
Bective Leslie Marsh
126 Ladbroke Grove, London, Greater London
W10 5NE
020 7221 0099
Last updated at 11/30/2, 12:00:00 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75.00% | 40% | £950,000 | £1,500,000 |
| Lettings | 0% | 40% | £600 | £3,700 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 2 | 7 | 2 | 1 | 3 | 0 | 1 | 8 |
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Lorene
By : 'Mitchell'
Branch : Notting Hill, 205 Westbourne Grove
Services : Surveying
Would you recommend ? : No
Postcode : W11
In these hard times , they have written to their suppliers that they want 25% of any invoices raised to them for services, totally outrageous and damn greedy , they wi probably rip off the landlords ... Read Full Review
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By : 'Greta'
Branch : Brook Green, 59 Blythe Road
Services : Sales( Prospective Vendor/Buyer )
Sold price : £950000
Would you recommend ? : No
Postcode : W14
I'm being kind when I say the agent I spoke to must really hate his job. When making an enquiry on a property he was un-responsive, un-helpful, rude "...how am I supposed to know that!" - when asked if there had being many extensions on the road that he knew of. If had been the ... Read Full Review
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By : 'S'
Branch : Brook Green, 59 Blythe Road
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : W6
Fiona was a breathe of fresh air to deal with. An agent who actually does have local knowledge. Throughout the process I felt reassured that I was in good hands. Would definitely recommend fiona if you are thinking of letting out your ... Read Full Review
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By : 'Sue'
Branch : Brook Green, 59 Blythe Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W14
I hadn't really heard of Bective before finding my current place, but they were incredibly helpful with our property search. They were prompt with getting back to me and made it super easy for me and my partner to find the best place for us. Would definitely ... Read Full Review
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By : 'George'
Branch : Brook Green, 59 Blythe Road
Services : Letting( As a Tenant )
Rent PCM : £3700
Would you recommend ? : No
Postcode : W12
In our 9 years of renting property in London trying to sign an agreement with Bective Leslie Marsh has by far been the worse. After making a generous offer and changing it three times in order to meet the landlords extensive requirements (long term only, breakable only at 18months, quartlerly ... Read Full Review
By : Fiona Mongey, Lettings Director
25 Nov 2019Dear George I am very sympathetic for the position you find yourself in. I feel it is important to put forward the full picture. As you are aware, there were multiple offers on the property when...
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By : 'Tammy'
Branch : Notting Hill, 205 Westbourne Grove
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : W2
Poor unresponsive customer service only to finally respond with a simple email (no apologies btw) after contacting them via all possible channels, email, telephone and online chat, except for the traditional snail mail. I'm not usually bothered with writing reviews but wow what annoyed me was ... Read Full Review
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By : 'FELICITY'
Branch : Notting Hill, 205 Westbourne Grove
Services : Property Management
Sold price : £2000
Would you recommend ? : No
Postcode : W10
ONE STAR IS WAY TOO MUCH PLEASE DO NOT DEAL WITH THIS COMPANY. They have wrecked my home, destroyed my spirit and trashed my faith in people. They don't listen. They are smug, self satisfied, unhelpful, pompous, righteous, destructive, discourteous and dismissive. They give agents a bad ... Read Full Review
By : Peter Rickenberg
4 Oct 2019Felicity’s comments are inaccurate in the extreme and despite our best efforts she cannot be satisfied. She has misunderstood our role and constantly blames us for faults in the property which...
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Andrew
By : 'Anneke'
Branch : Chelsea, 1 Cadogan Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW3
Highly recommend Andrew and Benson to do business with, thank you for all your efficiency and assistance in selling & buying of my properties in Chelsea & Kensington. Anneke ... Read Full Review
Good
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By : 'Jade'
Branch : Ladbroke Grove, 126 Ladbroke Grove
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : W10
I recently bought and sold through Bective in W10. My agent really did his best to find us our dream home and get our property sold. They were all friendly and helpful in the office and always managed to pick up the phone when I called. I most certainly do recommend Bective Leslie Marsh as an ... Read Full Review
I was happy wo pay the fees as the service was brilliant
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By : 'Andrew'
Branch : Ladbroke Grove, 126 Ladbroke Grove
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : W11
I was surprised to read some of the bad reviews on here, I have used countless agents for both buying and selling and couldn't be happier with the service Bective provided. I don't usually write reviews but I have used their Notting Hill and Ladbroke Grove branches recently and was always ... Read Full Review
They are good, the standard fee which i'm happy to pay
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Keith
By : 'Peter'
Branch : Notting Hill, 205 Westbourne Grove
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : W2
These guys are absolute jokers, and have no idea about selling a property. I have sold a number of properties over the years and used different real estate agents. My recent experience with Bective Leslie Marsh (Notting Hill office), has been absolutely disgraceful. It is no wonder that online ... Read Full Review
Fees! Haha. They would have to sell a property to get fees.
By : Peter Rickenberg
10 Jul 2018Dear Peter Please fully identify yourself as we have no vendor of your name or profile in W2. The behaviour you suggest is not possible through this agency and so I strongly suspect this is a...
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Lorene
By : 'Dissatified'
Branch : Notting Hill, 205 Westbourne Grove
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : W8
This was my second attempt working with this agency but with equally disappointing experiences that barely went beyond initial discussions. Absolutely no requirements that I shared (location etc) was acknowledged and I was bombarded with options that were not even close to what I was looking for. ... Read Full Review
We didn't even get to this stage unfortunately
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By : 'Jane'
Branch : Ladbroke Grove, 126 Ladbroke Grove
Services : Sales( As a Vendor )
Sold price : £1500000
Would you recommend ? : Yes
Postcode : W11
I have sold 11 properties in total with Bective Leslie Marsh and I couldn't be happier with the service and expertise throughout the process every ... Read Full Review
Good
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Brianne
By : 'Tenant'
Branch : Notting Hill, 205 Westbourne Grove
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W11
My partner and I were shocked at how unprofessional our experience with BLM was. The communication was terrible often going months without hearing back from agents. Many times we rang to find out why no one was getting back to us and was told again we would be contacted and never were. It to taking ... Read Full Review
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Tom
By : 'ReallyPOffTenant'
Branch : Brook Green, 59 Blythe Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W14
Sylvie N whom we had to deal with to get our security deposit back was very UNhelpful, condescending, passive-agressive, irresponsible and unapologetic for her behaviour. We moved out of our property beginning of September and as of mid-October still have not received our money back. Slyvie was ... Read Full Review
Bad, actually horrible
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By : 'Mr'
Branch : Brook Green, 59 Blythe Road
Services : Letting( As a Tenant )
Rent PCM : £1430
Would you recommend ? : No
Postcode : W14
This organisation optimises the poor reputation of London based estate agencies through their malicious attempts to get as much money from their clients as possible, whilst unapologetically avoiding accountability and responsibility as much as they can. At the beginning, during property viewings, ... Read Full Review
By : Bective Leslie Marsh
14 Sept 2017We are very sorry to hear that you are unhappy with how your recent move went. Bective Leslie Marsh takes great pride in offering an extremely professional service to all our clients and customers...
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Tom
By : 'Bjorn'
Branch : Brook Green, 59 Blythe Road
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1900
Would you recommend ? : No
Postcode : W14
From the very beginning this agency (and in particular Tom) acted with a mixture of incompetence and malice. He attempted to get us to sign a nonstandard 24 month contract with a 15 month break clause saying it was the only thing the landlord would accept. The required move-in date was 2 weeks too ... Read Full Review
Will not refund fees. Payed a holding deposit without agreeing to terms of conditions as noted on offer form.
Will not refund fees. Payed a holding deposit without agreeing to terms of conditions as noted on offer form.
By : BLM
14 Aug 2015This company did everything by the book with courtesy and tried to help in what was a difficult situation with an inexperienced tenant. We have explained this and it has been fully acknowledged, and...
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Jonathan
By : 'RobertBas'
Branch : Kensington, 10 Hornton Street
Services : Letting( As a Tenant )
Rent PCM : £1900
Would you recommend ? : No
Postcode : W8
Be very cautious with this agency. They were very friendly at first, but then they charged an unauthorised amount from my card and now they will not respond to phone calls or emails. They have given me the run-around from the point that they took the unauthorised amount of almost ... Read Full Review
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Anna
By : 'Anon'
Branch : Brook Green, 59 Blythe Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Very unpleasant on the telephone, Anna was almost insulted that I wanted to view one of her properties. Rude and unhelpful and will not be calling ... Read Full Review
Telephone manner training.
By : Bective MD
21 Sept 2012I am not sure you have the right agent as we do not have an Anna working in this branch. All our staff are polite and above all knowledgeable and...
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By : 'Rachael'
Branch : London ,126 Ladbroke Grove
Services : Letting( As a Tenant )
Would you recommend ? : No
It all started very well with BLM when they wanted our deposit and first months rent paid but in the end when the giving was reversed it all went downhill over a long month and a half period. We had to chase both landlord and agency for our deposit, i found the lady who dealt with our issue polite ... Read Full Review
Provided better feedback re deposit.
By : BLM
14 Mar 2012We have a great deal of sympathy with some of our tenants when it comes to deposit release. The fact is that, as the agent, we cannot release the deposit until both parties agree on costs and...