Aston Mead

I have a property that is being rented and fully managed by Aston Mead. But at the moment I have been without a property manager for the last 3 months. There has been no communication from them, unless I chase them up for something. And I have been charged way more for a product than I was ... Read Full Review

I viewed and rented a property through Aston Mead so they held my deposit. The landlord approved the full deposit release. Firstly they tried to deduct a renewal fee from my deposit. This matter took 3 days to process and the branch advised me that the money had been requested for release from ... Read Full Review

Aston Mead seem to be very disorganised and with clear lack of leadership. There is lack of communication between two offices Chertsey-Weybridge with each site telling you something different. We had to chase for keys, check in and out appt. etc. as no one would't come back to us and empty promises ... Read Full Review

Treated aggressively by renewals person. Who appeared to want to cause maximum trouble between us and the landlord at renewals ... Read Full Review

Charlie Johnson found me tenant in 3 weeks. They work hard to find tenants. He is polite, patient and smart. Will definitely use again.Very ... Read Full Review

Like a previous reviewer said, I'm also not sure where to begin with Aston Mead! I am a tenant with whom the property I was renting was being let by Rochills Estate Agents who were always courteous, lovely and professional. In comparison Aston Mead were shocking! They literally elbowed their way ... Read Full Review

Aston Mead have been an absolute pleasure to deal with, very professional and showed huge local knowledge from the very start, after only 3 days of marketing they found a corporate let for my property. I cannot recommend Charlie Johnson, Jack Merchant and Rebecca Percival highly enough. A class ... Read Full Review

Aston Mead - What do I begin ? Ok they have a flash office with flash staff - However the tricks they play are unbelievable . Furthermore their administration is handled from a bucket shop in Chertsey. Who send in contractors and charge the landlords for their mistakes . The procedures are ... Read Full Review

Luke,Rob and Jess were an absolute pleasure to work with in selling our property. They all went over and above what my expectations were from them and were by far the best agents to use. a I would recommend this branch to anyone looking to sell in this area. Again great work and pleasure to ... Read Full Review

I was really pleased with all of the help and support that I received from the team at Aston Mead on purchasing my house and Jessica in particular. She really did go the extra mile, keeping me informed from my offer, right the purchase process until completion. When we ran into issues which seemed ... Read Full Review

All members of the team - Robert, Jessica and Luke were hard working and professional at all times, and were also extremely nice to deal with. Our sale went through smoothly and quickly and we were kept informed of progress and had a very satisfactory ... Read Full Review

The sales team at Epsom were always friendly but professional and ready to help with any query. Luke kept me informed of progress and resolved any queries/issues that arose - even after I had moved ... Read Full Review

Thank you to luke for working so hard, chasing buyers and solicitors for us and always keeping us up to date with the situation Lizzie && Sam ... Read Full Review

Unreliable, untrustworthy, cunning and incompetent letting agent (Epsom branch) who tried to rip off the tenant and the landlord. By the name of administration charge they deceptively collected money from the tenant as checkout fee, drafting the tenancy agreement etc. Despite the landlord ... Read Full Review

Telephoned Sarah at 15.45 to confirm a viewing later that day at 18.00 before leaving London early to be there on time. All was fine apparently. Bought train ticket to Weybridge. On the train one hour before viewing an email is received from Michael telling me to ignore an early call from Sarah ... Read Full Review

I have sold many properties, never have I come across such a well organized motivated team. They sold the property within a few days and when the initial buyer fell bythe wayside another was conjured up the next day, now that's what I call service! Superb! ... Read Full Review

When I was looking for a property to rent they were very quick to show me the property , the check in was ok. I contacted them to put my notice and then everything become a completely disaster. They sent me a letter by email with the checkout day as a Sunday 8th December. On Friday 6th I ... Read Full Review

I first saw the property on the internet. At first i was not aware that it was advertised by two agents. I contacted Aston Mead but the answering machine had somebody's private conversation instead of the ogm. I left a message in any case but nobody rang back. So i looked again at the internet ... Read Full Review

Agent did an excellent job in finding a rental which matched our brief at relatively short notice, she arrived on time for arranged meetings and was very helpful in her dealings with ... Read Full Review

I have now been dealing with Aston Mead for six years, my first point of call has always been Elisa Young who I have found to be very helpful and proffesional in finding tennants and looking for property to purchase for rental. I would have no hesitation in recommending Aston Mead to friends, I ... Read Full Review