The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.7/5, 13 Reviews
69% Recommended
50% sales valuation accuracy
67% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction

Charlie

Jack
By : 'Elizabeth'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : Yes
Postcode : KT12
Aston Mead have been an absolute pleasure to deal with, very professional and showed huge local knowledge from the very start, after only 3 days of marketing they found a corporate let for my property. I cannot recommend Charlie Johnson, Jack Merchant and Rebecca Percival highly enough. A class act.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £600,000 | £600,000 |
| Lettings | 67% | 50% | £1,300 | £2,000 |
Aston Mead
66 High Street, Walton On Thames, Surrey
KT12 1BU
01932 242442

By : 'KUSH'
Services : Letting (As a Owner)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : KT8
Charlie Johnson found me tenant in 3 weeks. They work hard to find tenants. He is polite, patient and smart. Will definitely use again.Very... Read Full Review
FAIR
FAIR

By : 'Mandy'
Services : Letting (As a Tenant)
Rent PCM : £1675
Would you recommend ? : No
Postcode : KT12
Like a previous reviewer said, I'm also not sure where to begin with Aston Mead! I am a tenant with whom the property I was renting was being let by Rochills Estate Agents who were always courteous, lovely and professional. In comparison Aston Mead were shocking! They literally elbowed their way... Read Full Review
They could change their entire attitude and practices, learn to respect customers privacy and requests and adhere to the law!
By : Charles Hesse, Director
20 Feb 2015We have already dealt with this at the end of last year and apologised at the time that our Saturday person took someone around the property, this was a mistake on our behalf. The landlord is more...


By : 'Elizabeth'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : KT12
Aston Mead have been an absolute pleasure to deal with, very professional and showed huge local knowledge from the very start, after only 3 days of marketing they found a corporate let for my property. I cannot recommend Charlie Johnson, Jack Merchant and Rebecca Percival highly enough. A class... Read Full Review
By : 'Ash'
Services : Letting (As a Owner)
Rent PCM : £2000
Would you recommend ? : No
Postcode : KT12
Aston Mead - What do I begin ? Ok they have a flash office with flash staff - However the tricks they play are unbelievable . Furthermore their administration is handled from a bucket shop in Chertsey. Who send in contractors and charge the landlords for their mistakes . The procedures are... Read Full Review
Not to lie Not to make up potential tenants To have responded to my complaints To declare the hidden extras
cheap but cost me a lot more in lost business and lost time -
By : Kevin Peel
29 Jan 2015We are sorry to read your feedback however on checking our database we have been unable to locate any properties listed under your name therefore we would be very grateful if you could contact Kevin...
By : 'Sandra'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : KT12
We have nothing but praise to give Walton Aston Mead. They phoned when they said they would, kept us up to date with what was happening and as it was the first time we have rented out a property, advised us on what to do. I will definately use the... Read Full Review
By : 'waltonbuyer'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : KT12
Bought my property from them in Walton. Very transparant in pros and cons of property and helped greatly by communicating with buyer during conveyance. Very good service, always available on the phone. Didn't feel like they were working for the buyer but towards a happy outcome for both parties.... Read Full Review

By : 'George'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
I initially contacted thee agents based in the town centre based on who I perceived to be the most proactive. All were very polished at the valuation stage but of the three I chose Aston Mead because not only did they discuss a marketing strategy with me, but the depth of information and the... Read Full Review

By : 'Keith'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
I found Aston Mead to be very customer focused and reassuring that all options were considered to maximise the best value from the property I was selling on my aunts behalf. Despite the first buyer pulling out at the last minute Elliott Lester pulled out all the stops to find an alternative buyer,... Read Full Review
By : 'Peter'
Services : Letting (As a Owner)
Would you recommend ? : Yes
This agent has been managing our property for nearly nine years and, in general, we have had a very good relationship with them. We live 7,000 miles away from Walton-on-Thames and so have to rely on the agent to manage the property in our absence. They have done this to our satisfaction and also... Read Full Review

By : 'RN'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Aston Mead and Elisa Young manage 25 properties for me and handle all aspects of management and tenant issue to a high standard. We have worked together for 10 years and I can highly recommend... Read Full Review
By : 'MattyD'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
I'm very surprised to see the negative reviews of Aston Mead below as my experience of using them has been excellent - so much so that I have now used them for the third time to sell my property. I have used them to sell before and also rented a property through them a couple of years back. I... Read Full Review
By : 'MS'
Services : Letting (As a Owner)
Would you recommend ? : No
This is the SECOND occasion when a male member of staff "James" has called us from 01932 260589, Aston Mead Walton-on-Thames, pretending to be from "RELOCATION SOLUTIONS" and making appointments to view our properties currently on the market for rental. "James" asks ... Read Full Review
By : 'Chris'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
We tried to buy a house that was being sold by Aston Mead and the level of communication was appalling. I had to constantly ring for updates, was given assurances and deadlines and never heard back - it was entirely one way. After not getting a clear response for 5 weeks, we found the house has... Read Full Review
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