Allan & Bath

Several years ago I moved to the Midlands for 3 years as a mature student, renting out my Bournemouth flat through Allan and Bath. To this day I honestly believe that they set me up for what was to follow. Within 2 days of handing them the keys they notified me that a young lady who had been on ... Read Full Review

Probably one of, if not the, worst firms I have ever had the misfortune of dealing with. I rented my flat out using them in 2008, they were dreadful. Cannot believe they are still in ... Read Full Review

On moving in the place needed cleaned from top to bottom, the following month the standing order they were supposed to set up didn't take out my rent putting me in arrears and having to pay my landlord directly. On leaving I was given a huge list of intended charges including and not limited ... Read Full Review

I rented from this agent when they were formerly known as Saxon Management, the whole process of renting with them was stressful and extremely intrusive. I was made to feel not worthy enough to rent from them despite having a salary in excess of what 1 of their staff members could earn in 5 ... Read Full Review

Process of finding tenants went smoothly and the team at Poole did a good job in this regard. Things went downhill once the property management team stepped in. I was not kept informed of issues at the property, maintenance costs were always 30 % above market rates (including the gas safety ... Read Full Review

The way the office manager spoke to me was completely out of order. Back in June I was going to rent a property, but the Landlord withdrew, but I was not offered all the fees I had paid back, despite none of it being my ... Read Full Review

I finished my tenancy with Allan and Bath on the 31st of July. It is almost the end of September now and i have not received any money back from my deposit. More than a month after the end of the tenancy did I find out how much the Landlord wanted to keep. I sent an email back saying I do not ... Read Full Review

I have been with Allan and Bath when they were still Saxon Management for more than 12 years. First I was a tenant renting properties in Christchurch from them during that time I only received excellent service and support. I then bought a property and for the past 8 years they managed the property ... Read Full Review

Excellent service. Helped us to decide the kind of house to buy, checked out the ones we chose for rentablility and generally were very helpful and gave us good ... Read Full Review

Awful service right from the start! They took my money and then made it so difficult to actually rent the house I ended up nearly homeless and having to pay out to another agent for another property. When I complained about branch staff they fobbed me off to the head office and then I get an awful ... Read Full Review

Do not rent a property from this company. Very poor service and check out fees they will still try and charge you for incorrect things even when the property is left in better condition when moved in. Do not move in unless you get your inventory first as they sent ours a week later and totally ... Read Full Review

Appalling and thoroughly depressing experience. Property was unfit for habitation on arrival - urine soaked carpets. Agent refused to visit and inspect without my paying them. Sent a contractor to clean carpets with my items in situ and I have informed them the urine smell has come back through as ... Read Full Review

Excellent service helpful, and explained everything clearly and went through all the details. The viewing of the property went well and responded quickly when requesting a ... Read Full Review

Efficient, friendly and knowledgable throughout the whole process. First rate customer service, even when dealing with a couple of hiccups, which made the move a lot easier. I was kept in touch with every step of the way and would recommend them ... Read Full Review

I have recently relocated from 40 miles away, I had my daughter look around the property and once I had decided to go ahead, all the process was smooth and the communication excellent. I moved in on the day I asked for, and collecting the keys and paying the initial fees was quick. The inventory ... Read Full Review

Allan and bath have been professional and thorough and have always been happy to help with any queries and questions. They are a hundred times better than our previous ... Read Full Review

Being employed as a risk manager in the buy to let industry itself, I have to say that I've been impressed with A & B's knowledge and professionalism when dealing with me as a tenant. They are clearly experienced letting agents and this has been demonstrated by the ease and efficiency with ... Read Full Review

On the whole I was very happy with the Lettings Team at Poole. The referencing went through quickly and the whole process went smoothly. There were delays with bringing the property up to scratch but to be fair that was down to the landlord taking his time. David and his team also allowed me to ... Read Full Review

From the moment i walked into there office they were very helpful and attentive to my needs found the ideal property which i have been very happy in for over a year.Any problems have been dealt with quickly and very satisfactory out comes.Everybody ii the office is a joy to deal ... Read Full Review

Just allowed Allen and Bath take over management of this house for close friend who is out of the country and from the start have been very helpful with there knowledge and expertise in the past i have rented from them they are so helpful and understanding in all that they ... Read Full Review