The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

5/5, 117 Reviews
100% Recommended
80% sales valuation accuracy
64% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 80.00% | 64.00% | £70,000 | £625,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 7 | 5 | 18 | 27 | 8 | 10 | 6 | 4 | 29 |
Austin & Wyatt
15 Adastral Square, Poole, Dorset
BH17 8SA
01202 348115


By : 'Fiona'
Branch : Poole, 15 Adastral Square
Services : Sales (As a Vendor)
Sold price : £400000
Would you recommend ? : Yes
Postcode : BH17
From the outset, Kyle, David and Marcus were fantastic professionals and respectful of the way in which we wished to approach the market. When things didn’t move immediately, they gave sensible advice and were incredibly helpful and supportive in how they contacted the agents for the ... Read Full Review
By : 'Jade'
Branch : Winchester, 7 Southgate St
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SO23
Amazing place and the Staff was wonderful and so helpful Highly recommended. Anyone wanting to rent go to them, they are spot on. Thanks ... Read Full Review

By : 'SABIE'
Branch : London Road Southampton, 26 London Road
Services : Letting (As a Owner)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : SO18
Very good service from Natalie Eustace found a tenant for our flat very quickly.Freindly staff always on hand to answer any ... Read Full Review

By : 'coles'
Branch : Ringwood, 5 Market Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BH23
Both Richard and Yvonne have always been extremely helpful, very quick to respond to queries. Happy to assist with printing and posting documents if you do not have IT access. They both give you confidence in any ... Read Full Review

By : 'CM'
Branch : Southbourne - Bournemouth, 24 Southbourne Grove
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : BH23
Austin Wyatt/ Palmer Snell Christchurch Sarah, Amanda and Jack and the rest of the team Jack, Kelsey and Russell have always been at the end of the phone during my sale. They were professional, polite, and went the extra mile to ensure that every viewing went smoothly. The sale paperwork went ... Read Full Review

By : 'Marian'
Branch : Ringwood, 5 Market Place
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BH24
Excellent service from Yvonne and Richard also from the front of desk person- i am ashamed to say I have forgotten her name - but they are all very ... Read Full Review


By : 'Cara'
Branch : London Road Southampton, 26 London Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SO15
Studio flats can be hard to sell unless you get a cash buyer. However, Austin and Wyatt never gave up with my property and continued to find prospective buyers and arranged viewings at convenient times. Scott, Sarah and Simon were always available, responded to emails and phone calls from me and ... Read Full Review
By : 'C'
Branch : Totton, 7a Salisbury Road
Services : Sales (As a Buyer)
Sold price : £225000
Would you recommend ? : Yes
Postcode : SO40
Very impressive service by professional, friendly staff. Made a complicated sale look easy and managed to do it in a very fast timescale. great liaising with other agencies Highly ... Read Full Review
N\/A
By : 'Kerry'
Branch : Bournemouth, 15 Adastral Square Canford Heath
Services : Sales (As a Vendor)
Would you recommend ? : Yes
I would fully recommend Austin and Wyatt Canford Heath, they were very friendly and actually they felt like friends. All the staff very happy and helpful, they made our move run ... Read Full Review
By : 'Cathy'
Branch : Bournemouth, 113 Old Christchurch Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BH15
Renting from Austin & Wyatt, Bournemouth, was the WORST thing we ever did. They are rude, arrogant, unfriendly, uncaring & show absolutely no respect for renting tenants. We had an absolute nightmare dealing with them & would NEVER recommend them to anyone. They are ... Read Full Review
Extortionate.

By : '302stacey'
Branch : Southampton, 335 Shirley Road
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1195
Would you recommend ? : No
Postcode : PO14
Contacted gobind about a viewing; Asked three times; on the phone and in email over a Thursday and Friday but he said he couldn't make it so would ask a colleague or try the fareham branch. Heard nothing back so emailed him asking him to call me as the Monday we were down viewing prospective ... Read Full Review
No comment

By : 'Sibble'
Branch : Southbourne - Bournemouth, 24 Southbourne Grove
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : BH5
I'm in the process of buying and I had a phone call 2 days ago accusing me of pretty every form of me deliberately delaying, not having my deposit, wasting money of the vendor and how the vendor could sell for more and quicker with someone else (we are 5.5 weeks into the buying process) ... Read Full Review

By : 'Cass'
Branch : London Road Southampton, 26 London Road
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : SO16
Selling our house was proving difficult and it had been on the market for 4 months with Purplebricks. It was on the market off the market and so on. Then Sarah knocked the door. She asked if she could help sell our house and gave us a run down of how Austin & Wyatt work. She said she had ... Read Full Review
Good
By : 'Christian'
Branch : Portsmouth, 5 Clarendon Road
Services : Letting (As a Tenant)
Rent PCM : £875
Would you recommend ? : No
Postcode : PO5
I wrote to Austin & Wyatt 2 weeks ago regarding a complaint, Still no response. Below is the email I sent: From: Christian Bentley <christianbentley2000@gmail.com> Date: Wed, 5 Dec 2018, 17:18 Subject: Re: Flat 3a Lennox Mansions - Works To: ... Read Full Review
The worst experience I have ever had with any business
By : 'Kev'
Branch : Portsmouth, 5 Clarendon Road
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : PO4
From June to September 2018 I had 4 to 6 viewings. Feedback on those viewings was rare as was any general feedback. To add insult to injury, they admitted their performance was poor but still held me to 2 weeks notice unless I took them as joint agents. One viewing was done in that 2 weeks but I ... Read Full Review

By : 'Disgruntled'
Branch : Bournemouth, 113 Old Christchurch Road
Services : Letting (As a Owner)
Rent PCM : £1100
Would you recommend ? : No
Postcode : BH65
We used Austin Wyatt when we let our house whilst overseas. The only thing they did consistently well was take money from us! They were quick enough to take money for 'visits' and minor repairs; but every time we emailed with a concern they NEVER responded! For example, we had evidence ... Read Full Review
Laughable!
By : Mark
23 Apr 2020I have found exactly the same as this reviewer Poor service, unprofessional, take your money and basically do nothing Very corporate and not...

By : 'Vicki'
Branch : Winchester, 7 Southgate St
Services : Sales (As a Vendor)
Sold price : £222
Would you recommend ? : Yes
Postcode : SO
I found Richard and colleagues hugely helpful and supportive at all stages of the process of selling my late father's house. I am sure his positive enthusiasm assisted the sale which occurred within ten viewings. Everyone i spoke to was kind and ... Read Full Review
good

By : 'Linda'
Branch : Poole, 15 Adastral Square
Services : 20
Would you recommend ? : Yes
Postcode : BH17
Very happy with the services of Austin and Wyatt, Canford Heath. Very good local knowledge of current house values and rental investments. Kept well informed at all stages of the purchase. Communication between us and the vendor was efficient and prompt when questions were raised. A site visit , ... Read Full Review
We were buyers.

By : 'Mark'
Branch : Ringwood, 5 Market Place
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BH22
My Choice to use Austin and Wyatt was based on the way in which Richard came across to me at our first meeting, I did meet with two other estate agents. Richard listened to what I had to say and how I would like things to progress, he made promises which he delivered on time and in a very concise ... Read Full Review
The fees were clearly explained and fair in the market place.
By : 'Sumon'
Branch : Winchester, 7 Southgate St
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : SO23
This branch has very poor communication to tenants. The staffs are polite but not prioritize and keep their customers well informed. Every processes I have been through were super slow. Now II am waiting patiently for getting my deposit back for more than 2 weeks without any updates from staff ... Read Full Review
Expensive. Services I received really not worth it.
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