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Austin & Wyatt

5/5, 117 Reviews
100% Recommended

80% sales valuation accuracy

64% sales fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale80.00%64.00%£70,000£625,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
37518278106429
Address

Austin & Wyatt
15 Adastral SquarePoole, Dorset
BH17 8SA
01202 348115

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:30
  2. 09:00 - 18:30
  3. 09:00 - 18:30
  4. 09:00 - 18:30
  5. 09:00 - 18:00
  6. 09:00 - 15:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Email
Latest Properties

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Austin & Wyatt Branches (View All 38)
Fantastic ...

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5 Star Review
UserName

UserName

By : 'Fiona'
Branch : Poole, 15 Adastral Square
Services : Sales (As a Vendor)
Sold price : £400000
Would you recommend ? : Yes
Postcode : BH17

20 Feb 2020
People found this helpful0

From the outset, Kyle, David and Marcus were fantastic professionals and respectful of the way in which we wished to approach the market. When things didn’t move immediately, they gave sensible advice and were incredibly helpful and supportive in how they contacted the agents for the ... Read Full Review

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Amazing ...

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5 Star Review

By : 'Jade'
Branch : Winchester, 7 Southgate St
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SO23

10 Feb 2020
People found this helpful0

Amazing place and the Staff was wonderful and so helpful Highly recommended. Anyone wanting to rent go to them, they are spot on. Thanks ... Read Full Review

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Very good service from ...

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5 Star Review
UserName

By : 'SABIE'
Branch : London Road Southampton, 26 London Road
Services : Letting (As a Owner)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : SO18

10 Feb 2020
People found this helpful1

Very good service from Natalie Eustace found a tenant for our flat very quickly.Freindly staff always on hand to answer any ... Read Full Review

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agent ...

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5 Star Review
UserName

By : 'coles'
Branch : Ringwood, 5 Market Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BH23

16 Jan 2020
People found this helpful0

Both Richard and Yvonne have always been extremely helpful, very quick to respond to queries. Happy to assist with printing and posting documents if you do not have IT access. They both give you confidence in any ... Read Full Review

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Austin Wyatt/ Palmer Snell ...

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5 Star Review
UserName

By : 'CM'
Branch : Southbourne - Bournemouth, 24 Southbourne Grove
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : BH23

3 Dec 2019
People found this helpful0

Austin Wyatt/ Palmer Snell Christchurch Sarah, Amanda and Jack and the rest of the team Jack, Kelsey and Russell have always been at the end of the phone during my sale. They were professional, polite, and went the extra mile to ensure that every viewing went smoothly. The sale paperwork went ... Read Full Review

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Excellent service from Yvonne ...

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5 Star Review
UserName

By : 'Marian'
Branch : Ringwood, 5 Market Place
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BH24

25 Sept 2019
People found this helpful0

Excellent service from Yvonne and Richard also from the front of desk person- i am ashamed to say I have forgotten her name - but they are all very ... Read Full Review

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A very satisfied ...

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5 Star Review
UserName

UserName

By : 'Cara'
Branch : London Road Southampton, 26 London Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SO15

20 Aug 2019
People found this helpful0

Studio flats can be hard to sell unless you get a cash buyer. However, Austin and Wyatt never gave up with my property and continued to find prospective buyers and arranged viewings at convenient times. Scott, Sarah and Simon were always available, responded to emails and phone calls from me and ... Read Full Review

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Austin and Wyatt ...

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5 Star Review

By : 'C'
Branch : Totton, 7a Salisbury Road
Services : Sales (As a Buyer)
Sold price : £225000
Would you recommend ? : Yes
Postcode : SO40

12 Jun 2019
People found this helpful0

Very impressive service by professional, friendly staff. Made a complicated sale look easy and managed to do it in a very fast timescale. great liaising with other agencies Highly ... Read Full Review


Comments on Agent Fees

N\/A

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Amazing ...

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5 Star Review

By : 'Kerry'
Branch : Bournemouth, 15 Adastral Square Canford Heath
Services : Sales (As a Vendor)
Would you recommend ? : Yes

23 Apr 2019
People found this helpful0

I would fully recommend Austin and Wyatt Canford Heath, they were very friendly and actually they felt like friends. All the staff very happy and helpful, they made our move run ... Read Full Review

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THE WORST EXPERIENCE ...

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1 Star Review

By : 'Cathy'
Branch : Bournemouth, 113 Old Christchurch Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BH15

18 Feb 2019
People found this helpful8

Renting from Austin & Wyatt, Bournemouth, was the WORST thing we ever did. They are rude, arrogant, unfriendly, uncaring & show absolutely no respect for renting tenants. We had an absolute nightmare dealing with them & would NEVER recommend them to anyone. They are ... Read Full Review


Comments on Agent Fees

Extortionate.

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Awful customer ...

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1 Star Review
UserName

By : '302stacey'
Branch : Southampton, 335 Shirley Road
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1195
Would you recommend ? : No
Postcode : PO14

29 Jan 2019
People found this helpful3

Contacted gobind about a viewing; Asked three times; on the phone and in email over a Thursday and Friday but he said he couldn't make it so would ask a colleague or try the fareham branch. Heard nothing back so emailed him asking him to call me as the Monday we were down viewing prospective ... Read Full Review


Comments on Agent Fees

No comment

Comments (0)Was this helpful?:
Bullies ...

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1 Star Review
UserName

By : 'Sibble'
Branch : Southbourne - Bournemouth, 24 Southbourne Grove
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : BH5

27 Jan 2019
People found this helpful3

I'm in the process of buying and I had a phone call 2 days ago accusing me of pretty every form of me deliberately delaying, not having my deposit, wasting money of the vendor and how the vendor could sell for more and quicker with someone else (we are 5.5 weeks into the buying process) ... Read Full Review

Comments (0)Was this helpful?:
Very ...

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5 Star Review
UserName

By : 'Cass'
Branch : London Road Southampton, 26 London Road
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : SO16

28 Dec 2018
People found this helpful0

Selling our house was proving difficult and it had been on the market for 4 months with Purplebricks. It was on the market off the market and so on. Then Sarah knocked the door. She asked if she could help sell our house and gave us a run down of how Austin & Wyatt work. She said she had ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Maintenance - ...

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1 Star Review

By : 'Christian'
Branch : Portsmouth, 5 Clarendon Road
Services : Letting (As a Tenant)
Rent PCM : £875
Would you recommend ? : No
Postcode : PO5

19 Dec 2018
People found this helpful2

I wrote to Austin & Wyatt 2 weeks ago regarding a complaint, Still no response. Below is the email I sent: From: Christian Bentley <christianbentley2000@gmail.com> Date: Wed, 5 Dec 2018, 17:18 Subject: Re: Flat 3a Lennox Mansions - Works To: ... Read Full Review


Comments on Agent Fees

The worst experience I have ever had with any business

Comments (0)Was this helpful?:
Poor ...

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1 Star Review

By : 'Kev'
Branch : Portsmouth, 5 Clarendon Road
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : PO4

30 Sept 2018
People found this helpful1

From June to September 2018 I had 4 to 6 viewings. Feedback on those viewings was rare as was any general feedback. To add insult to injury, they admitted their performance was poor but still held me to 2 weeks notice unless I took them as joint agents. One viewing was done in that 2 weeks but I ... Read Full Review

Comments (0)Was this helpful?:
Absolutely Appalling ...

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1 Star Review
UserName

By : 'Disgruntled'
Branch : Bournemouth, 113 Old Christchurch Road
Services : Letting (As a Owner)
Rent PCM : £1100
Would you recommend ? : No
Postcode : BH65

13 Jul 2018
People found this helpful4

We used Austin Wyatt when we let our house whilst overseas. The only thing they did consistently well was take money from us! They were quick enough to take money for 'visits' and minor repairs; but every time we emailed with a concern they NEVER responded! For example, we had evidence ... Read Full Review


Comments on Agent Fees

Laughable!

Comments (1)Was this helpful?:

By : Mark

23 Apr 2020

I have found exactly the same as this reviewer Poor service, unprofessional, take your money and basically do nothing Very corporate and not...


I found Richard and ...

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5 Star Review
UserName

By : 'Vicki'
Branch : Winchester, 7 Southgate St
Services : Sales (As a Vendor)
Sold price : £222
Would you recommend ? : Yes
Postcode : SO

18 Feb 2018
People found this helpful0

I found Richard and colleagues hugely helpful and supportive at all stages of the process of selling my late father's house. I am sure his positive enthusiasm assisted the sale which occurred within ten viewings. Everyone i spoke to was kind and ... Read Full Review


Comments on Agent Fees

good

Comments (0)Was this helpful?:
Very happy with the services ...

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5 Star Review
UserName

By : 'Linda'
Branch : Poole, 15 Adastral Square
Services : 20
Would you recommend ? : Yes
Postcode : BH17

4 Feb 2018
People found this helpful0

Very happy with the services of Austin and Wyatt, Canford Heath. Very good local knowledge of current house values and rental investments. Kept well informed at all stages of the purchase. Communication between us and the vendor was efficient and prompt when questions were raised. A site visit , ... Read Full Review


Comments on Agent Fees

We were buyers.

Comments (0)Was this helpful?:
My Choice to use Austin and ...

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5 Star Review
UserName

By : 'Mark'
Branch : Ringwood, 5 Market Place
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BH22

17 Aug 2017
People found this helpful0

My Choice to use Austin and Wyatt was based on the way in which Richard came across to me at our first meeting, I did meet with two other estate agents. Richard listened to what I had to say and how I would like things to progress, he made promises which he delivered on time and in a very concise ... Read Full Review


Comments on Agent Fees

The fees were clearly explained and fair in the market place.

Comments (0)Was this helpful?:
This branch has very poor ...

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1 Star Review

By : 'Sumon'
Branch : Winchester, 7 Southgate St
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : SO23

4 Aug 2017
People found this helpful4

This branch has very poor communication to tenants. The staffs are polite but not prioritize and keep their customers well informed. Every processes I have been through were super slow. Now II am waiting patiently for getting my deposit back for more than 2 weeks without any updates from staff ... Read Full Review


Comments on Agent Fees

Expensive. Services I received really not worth it.

Comments (0)Was this helpful?:
1 - 20 of 117 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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