The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3/5, 22 Reviews
52% Recommended
71% sales valuation accuracy
92% sales fee satisfaction

Sarah
By : 'Cass'
Services :
Sold price : £210000
Would you recommend ? : Yes
Postcode : SO16
Selling our house was proving difficult and it had been on the market for 4 months with Purplebricks. It was on the market off the market and so on. Then Sarah knocked the door. She asked if she could help sell our house and gave us a run down of how Austin & Wyatt work. She said she had some people looking for a house in the area. We agreed to sign up as we really needed help. Within 3 days our house was sold! Just like that! Happy buyers happy sellers and happy Sarah. I would definitely recommend. They were professional and trustworthy, which is exactly what we needed after giving someone else our money for nothing! It's true what they say..... you get what you pay for!!!
Good
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 71.00% | 92.00% | £70,000 | £325,000 |
Austin & Wyatt
26 London Road, Southampton, Hampshire
SO15 2SE
023 8033 9911
By : 'Samridhi'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £325000
Would you recommend ? : No
Postcode : SO16
They are simply fraud, I made an offer and they haven’t receive any offer yet and asking increase in the offer though I offered close to offer price and advertising again and telling me it’s been sold. Will never recommend anyone to buy from them. Worst company highly... Read Full Review
By : 'Lucy'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SO16
I would have higher professional standards than spending time to selling the working class house of that poor social benefit receiver who obviously won't buy another house. I would have higher professional standards than conducting a viewing in that back to brick and demolition site house. I... Read Full Review


By : 'Chris'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SO18
I have just completed a purchase of a property and the help they gave me was excellent, I couldn’t ask for better help. Biggest thank you to Neil and Maxine. Thank you... Read Full Review
By : 'Angueszla'
Services : Other
Sold price : £150000
Would you recommend ? : No
Postcode : SO14
This is the worst Agency that I have dealt with so far. Unprofessional. Never got back to me with answers to my questions. The property i was purchsing had an issue and they lied as to what the issue was, this came to light after my solicitor found information as to the actual problem which could ... Read Full Review

By : 'Chanel'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SO17
Had a lovely experience and we would highly recommend Gobind! As first time buyers he really made the whole process smooth and effortless. He is approachable and friendly, we couldn't have been happier. Thanks... Read Full Review

By : 'Sue'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SO16
Austin & Wyatt have recently sold our property in London Road, Southampton, the Executive Branch Manager is approachable and has a great personality and of smart appearance. He is professional and responded promptly. The team are very dedicated and have excellent Customer Service Skills... Read Full Review

By : 'SABIE'
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : SO18
Very good service from Natalie Eustace found a tenant for our flat very quickly.Freindly staff always on hand to answer any... Read Full Review


By : 'Cara'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SO15
Studio flats can be hard to sell unless you get a cash buyer. However, Austin and Wyatt never gave up with my property and continued to find prospective buyers and arranged viewings at convenient times. Scott, Sarah and Simon were always available, responded to emails and phone calls from me and... Read Full Review

By : 'Cass'
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : SO16
Selling our house was proving difficult and it had been on the market for 4 months with Purplebricks. It was on the market off the market and so on. Then Sarah knocked the door. She asked if she could help sell our house and gave us a run down of how Austin & Wyatt work. She said she had... Read Full Review
Good


By : 'SP'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SO14
My experience of Austin & Wyatt started reasonably well (with an email out of the blue and follow-up phone call from Alan insisting that now was the right time to sell my property). Once my property went on the market, I received several viewings (some viewers were interested, others were... Read Full Review
High agent fees compared to local independent agents.
By : 'A'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO16
So disappointed with the service provided by this company. We explained that white goods were essential for the rental property we were looking for. On viewing a property we were told that the white goods were included. Again before making an offer I asked that they double checked that the white... Read Full Review
Too high for the level of service provided
By : 'George'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : SO40
I can honestly say I have never felt so let down and mugged off by a company in all my life. Me and my girlfriend are renting for the first time and found a really nice house. We got all the way to paying in a holding fee and writing out our references and it was going so well. Then I got a call... Read Full Review
The agents fees are £300 which is reasonable, but trying to get that back is not reasonable especially when you have every single right to claim it back. It’s like trying to get back a single sweet from a miserable baby that is surrounded by millions of sweets.
The agents fees are £300 which is reasonable, but trying to get that back is not reasonable especially when you have every single right to claim it back. It’s like trying to get back a single sweet from a miserable baby that is surrounded by millions of sweets.


By : 'manuel'
Services : Sales( As a Vendor )
Sold price : £220
Would you recommend ? : Yes
Postcode : SO16
excellent sold on first day six offers for the asking price in one day thank you all alan nick and... Read Full Review
excellent
excellent

By : 'Vim'
Services : Sales( As a Vendor )
Sold price : £167000
Would you recommend ? : Yes
Postcode : SO14
Quick, excellent service and always well informed about viewings. Always happy to answer questions over the phone regarding feedback from property viewings. They managed to get me the asking price for the property when other agents had tried to get me to accept much lower offers on the property.... Read Full Review


By : 'PS'
Services : Sales( As a Vendor )
Sold price : £260000
Would you recommend ? : Yes
Postcode : SO
We chose to sell our property through this agent because we were impressed by the professional approach of Alan Woodhouse. They were excellent at keeping us informed and always returned calls promptly. We were happy with the number of viewings and the feedback we received. Any delays in the sale... Read Full Review


By : 'KS'
Services : Sales( As a Vendor )
Sold price : £268000
Would you recommend ? : No
Postcode : SO15
A rather variable experience - took a year to sell property and eventually gave up and sent it to auction. During this time we dealt with a number of different office managers so there was a lack of continuity. Some were better at communicating progress (or lack of it) than others, some had better... Read Full Review
The fee seemed high initially but they probably earned it as the house was on the market for so long.
The fee seemed high initially but they probably earned it as the house was on the market for so long.


By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £70000
Would you recommend ? : Yes
Postcode : SO17
This agent provided a professional service. They were very persistent and diligent in their pursuit of a completed sale and helped ensure as smooth and efficient a process as possible. All information was accurate and communication was... Read Full Review

By : 'Helen'
Services : Sales( As a Vendor )
Sold price : £150000
Would you recommend ? : Yes
Postcode : SO1
Our experience with Austen and Wyatt was excellent. Alan was our main contact and gave us a first class service. In addition every other member of staff knew what was happening with the sale, so the continuity was faultless. Everyone was professional, polite and friendly, and I felt confident at... Read Full Review
By : 'Unhappy'
Services : Letting( As a Owner )
Would you recommend ? : No
A very disorganised branch with a very high staff turnover. Not helped by the accounts dept being located in India, tenancies being dealt with by a department in the Midlands and an IT system which is constantly crashing. Trying to get queries resolved is very difficult with constant chasing, long... Read Full Review

By : 'mitch'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SO15
I would really like more space to write my review as they are not nice people to deal with and go back on their promises and frankly are out to make as much money as possible.Their caring approach even goes as far as telling you to rent somewhere or live on a friends settee as they want the sale to ... Read Full Review
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Last updated at 11/30/2, 12:00:00 AM by allAgents