98% sales valuation accuracy
97% sales fee satisfaction
98% lettings valuation accuracy
97% lettings fee satisfaction
Although Northwood is a national network each office is locally owned and operated by highly trained professionals. Their business credentials, dedication and motivation mean that they understand how quality customer service oriented businesses need to be run to enable them to thrive and be profitable. No faceless Corporates here!! Local ...
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Although Northwood is a national network each office is locally owned and operated by highly trained professionals. Their business credentials, dedication and motivation mean that they understand how quality customer service oriented businesses need to be run to enable them to thrive and be profitable. No faceless Corporates here!!
Local ownership ensures a commitment and dedication to its success, which benefits customers in terms of the service that they can expect to receive.
Attention to detail and customer service are the principal ingredients this is delivered by locally recruited, well-trained and motivated staff using all of the services of a national network.
Local ownership ensures a commitment and dedication to its success, which benefits customers in terms of the service that they can expect to receive.
Attention to detail and customer service are the principal ingredients this is delivered by locally recruited, well-trained and motivated staff using all of the services of a national network.
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 97% | £53,000 | £1,800,000 |
| Lettings | 98% | 97% | £374 | £1,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 92 | 0 | 185 | 3 | 165 | 3 | 49 | 1 | 34 | 0 |
Areas covered
- LS7
- Chapel Allerton
- LS8
- Roundhay
- LS17
- Moortown
- LS6
- Meanwood
- LS16
- Far Headingley
- LS8
- Oakwood
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Aug 19,2015
Aug 19,2015
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We have found all the staff friendly, helpful and efficient and are happy with the service they have provided to date in terms of both letting and management....
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Aug 19,2015
Aug 19,2015
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My late father used to call his Leeds 8 flats,...
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Comment on agent fees
Very reasonable. One off finders fees, none of that % fleecing that you get in London.
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Aug 19,2015
Aug 19,2015
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I have used a number of agents in the area over the last few months and none are as knowledgeable, helpful and friendly as Northwood. I was impressed with the level of communication provided to me and I felt that my best interests were being ...
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Comment on agent fees
Purchase isnt complete yet so not applicable at this stage.
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Aug 19,2015
Aug 19,2015
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I have been using Northwood Chapel Allerton branch Leeds for over 7 years now. I had Andy Leo visit me initially and was pleased with his accommodating and friendly manner in which he dealt with my requests.
I call him Andy Norhtwood as I think for ...
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Aug 19,2015
Aug 19,2015
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We sold our flat with Northwood. It was quick, easy and we received excellent service. Andy was really great to work with. He was easy to get hold of, always keeping us up to date with progress and negotiated excellent terms on our behalf. Andy ...
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Comment on agent fees
A great rate
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Aug 19,2015
Aug 19,2015
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I first started using Northwood 5 years ago when we were...
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Aug 18,2015
Aug 18,2015
4
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The staff at Nortwoods have been amazing. The helped me through every stage of letting my property for the very first time, what I needed from insurance to PAT testing and been Gas Safe compliant. They have even take care of liaising with contractors on ...
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Comment on agent fees
The fees I pay for are very reasonable for the package I selected. At the end of the day you get what you pay for and for myself I see my property as a long term investment that I want taking care of. That's why I picked Northwoods.
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Aug 18,2015
Aug 18,2015
2
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My husband and I purchased our one and only investment property using Northwood three years ago. Adam was excellent throughout the process and found tenants quickly once the sale completed. The rest of the team (especially Laura and Georgia) are really friendly and easy to ...
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Aug 18,2015
Aug 18,2015
2
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Northwood, and in particular Andy, were great throughout the whole process. Our first sale fell through and they helped sell the property again quickly and did everything they could to make that one work by liaising with me, the solicitors and our buyers. I couldn't ...
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Comment on agent fees
Great price
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Aug 18,2015
Aug 18,2015
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Really good experience renting my apartment through Northwood. Georgia was great and made everything as easy as possible. I'd highly recommend them!...
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Aug 18,2015
Aug 18,2015
1
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I purchased a property using Northwood Leeds last year - the details of the advert were clear and accurate, communication throughout the process was great and helped to keep things moving, and the overall the process was as smooth as possible....
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Aug 18,2015
Aug 18,2015
2
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Northwood have been a great agency to deal with from when we first looked round the house to extending our tenancy on our house. Unlike other estate agents they make everything as stress free and simple as possible and don't charge extortionate fees. I'd definitely ...
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Comment on agent fees
Their fees are much more reasonable than other estate agents I've used in the past.
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Aug 18,2015
Aug 18,2015
1
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We were extremely impressed with the service provided by Northwood at all stages of the selling procedure. Andy Leo was always professional, polite, knowledgeable and approachable. The manner in which our property was marketed, ie asking price, photos and description beat all other competitors into ...
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Comment on agent fees
As per the rest of the market
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Aug 16,2015
Aug 16,2015
2
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Both myself and my daughter were looking to sell our properties in order to fulfil our dreams of moving to Australia. We arranged a variety of appraisals with various agents who seemed to predominantly cover our area of Chapel Allerton. After each appointment both myself ...
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Comment on agent fees
Worth every penny.
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Aug 15,2015
Aug 15,2015
1
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Could not rate Northwood more highly. Fantastically attentive and helpful, very polite and professional. Quick to respond to emails/messages. Extremely good experience....
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Aug 15,2015
Aug 15,2015
1
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Georgia was friendly helpful and approachable from the off set. What set her apart from other letting agent staff for me (at other agencies in Leeds not Northwood!) is that she seemed enthusiastic and happy to be able to help and deal with any questions ...
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Aug 14,2015
Aug 14,2015
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Adam and his team at Northwood were amazing from start to finish. After many problems with my previous agency, Adam picked up the pieces and put everything together with much improvement. I will never look else where for any of my property needs....
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Aug 14,2015
Aug 14,2015
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Looking for a long term rental in Leeds. Arranged to view a property with Richard, He was waiting when i arrived. he managed to answer all my questions and I was extremely happy with the service provided....
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Aug 14,2015
Aug 14,2015
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Richard Regan at Northwood was extremely professional and knowledgeable. I would highly recommend Northwood to anyone that is wanting to rent in chapel allerton...
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Aug 14,2015
Aug 14,2015
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All members of staff are very courteous and friendly. Richard was very patient with us when trying to book in viewings, with our very busy schedule this wasn't easy but he managed to get us a late viewing. At the viewings he knew exactly what ...
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Aug 14,2015
Aug 14,2015
1
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I have recently purchased a house through Northwood of Leeds. Throughout this time I have been in regular contact with Richard Regan who has kept me posted on all houses coming onto and off the market which match my very particular search criteria. Unlike several ...
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Aug 14,2015
Aug 14,2015
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Jon was a very friendly and knowledgeable representative of your firm. He had all the answers to the questions I had and was honest, a rare trait amongst estate agents these days.
In the past I have had massive troubles with the punctuality of estate ...
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Aug 14,2015
Aug 14,2015
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I had been thinking about selling my property in Leeds for a while, so as this was my first sale I was nervous and apprehensive. The team at Northwood soon put me at ease.
Their professionalism, knowledge and approachable staff helped make a daunting process ...
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Aug 14,2015
Aug 14,2015
1
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If you are looking for a team that gives you the best service then head to Northwood, whilst I changed my mind in renting I have no hesitation in recommending this branch...
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Aug 13,2015
Aug 13,2015
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Adam found and supervised workmen for a total refurb of my buy-to-let house. We met to discuss what I wanted, he conveyed all this to the builder, followed up on any snagging and even dressed the property prior to viewing. I was kept informed of ...
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Aug 13,2015
Aug 13,2015
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They guys at Northwood managed to get my property on the market within about 24 hours of instruction, took very professional pictures and in general maintained a professional conduct throughout. It was a painless process with them. They also went the extra mile to find out ...
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Aug 12,2015
Aug 12,2015
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I found Georgia very very pleasant and helpful with all our needs so nice to have some one to find us good tenants...
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Aug 12,2015
Aug 12,2015
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Georgia helped me find a tenant for my property and made the process easy! I would highly recommend her and the company!...
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Aug 12,2015
Aug 12,2015
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I recently purchased a property with Northwood and I have to say the service from booking the viewing to completion was excellent! I would like to make particular reference to Jon who guided us through the process from the offer being accepted to picking up ...
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Aug 11,2015
Aug 11,2015
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My partner and I requested three agents in the Leeds area to value our property. Northwood's service from the initial phone call through to valuation and instruction was both honest and professional.
The property sold within 3 weeks.
I would highly recommend Northwood in Leeds to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 9:06 AM 07/03/2019 by Peter Allison
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Best Estate Agent in LS7 
Best Estate Agent in LS7 
