“Very poor customer service and professionalism. I would never use ......”
2 Star Review
Jun 02,2014
By:
'Chris'
Jun 02,2014
Branch: London, Unit 2, 20 Canada Square
Services: Lettings (as a Tenant)
Rent PCM: £2500
Would you recommend?: No
Postcode: E14
Branch: London, Unit 2, 20 Canada Square
Lettings (as a Tenant)
Rent PCM: £2500
Postcode: E14
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people found
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Very poor customer service and professionalism. I would never use them again, and definitely I would not recommend them. Once you sign a contract with them, any further question you may have will rarely be answered. They let people in and out of your property (collecting keys from their office) without prior notification and as a tenant you totally feel not supported if there are any issues that arise in the property. Their subcontractors (eg., inventory guys) are very unreliable. After taking to a couple of their letting agents, you get the feeling they just thrive for a larger car, which comes after a number of sales I guess.... so once you have signed, don't expect them to be as enthusiastic and friendly as initially.
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