“Everything up until you move in was amazing! ......”
1 Star Review
May 06,2023
By:
'Dorothy'
May 06,2023
Branch: London, Unit 2, 20 Canada Square
Services: Lettings (as a Tenant)
Rent PCM: £1900
Would you recommend?: No
Postcode: E14
Branch: London, Unit 2, 20 Canada Square
Lettings (as a Tenant)
Rent PCM: £1900
Postcode: E14
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Everything up until you move in was amazing! The two letting agents in the process was great help. However, the nightmare only begins after you’ve moved in. The property manager (Jenna) has been the worst I’ve ever had in my 5 years of time in the UK. How on earth can a property manager literally knows nothing about the flat she was managing? She didn’t inform us prior to move in that the flat was on a prepayment meter which initially caused us to run out of hot water for days. She later told us that “she didn’t know it was on a prepayment”. Maintenance issues including black mold in the bathroom, ventilation system in the flat not working affecting both kitchen and the bathroom, broken window, blocked drain on the first day, washing machine with rigid mold that made literally it look burnt, washing machine flooding the flat entrance for 2 weeks straight, you name them. The landlady still till today refused to resolve some of these issues mentioned above which clearly can be evidenced for breaches of contract as it clearly stated in the contract that she is responsible for the maintenance of the flat as well as conducting inventory prior to tenants moving in.
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