“I would recommend Ray Jacobs if you are wishing to ......”
5 Star Review
Sep 28,2012
By:
'Tom'
Sep 28,2012
Branch: Northampton, 1-5 Bridge Steet
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Branch: Northampton, 1-5 Bridge Steet
Sales (as a Buyer)
Postcode:
4
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I would recommend Ray Jacobs if you are wishing to move to Mawsley village, he lives in the village and his enthusiasm and knowledge of the area is excellent.
I would also recommend Sophia who provides help in facilitating the sale and subsequent purchases.
I however am unable to say the same for our experience with Steve Curtis and Jon Summerly. Steve Curtis lacked enthusiasm and knowledge of the properties we viewed and the area they were in.
Both Steve and Jon had the inability to take ownership of our purchase and as a result caused frustrating miscommunications, and our time was often taken up calling/e-mailing for updates following false promises for the same.
In addition, Steve was found out to be misrepresenting the details of the status of the vendor. This subsequently resulted in a complaint being raised which was not resolved to our satisfaction. The fees I am paying are extortionate considering the poor service and lies upon lies we have received.
In light of our experience, we will not be using Horts in the future or recommending them to family and friends.
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