100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
25% lettings fee satisfaction
Dec 09,2015
Dec 09,2015
4
people found
this helpful
this helpful
We found the manager at this branch aggressive and threatening and quite patronising. Our solicitor had lots of trouble getting information from the vendors solicitor but we were threatened with losing the sale unless completion took place within a very short space of time. It turned out to be an empty threat. We would never consider selling anything through them in the future and only hope there's nothing we want to buy from them either.
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Latest Reviews
12th Feb 2024
reviewed by 'Frederique'
13th Feb 2021
reviewed by 'Ems C'
13th Apr 2018
reviewed by 'Excellent'
3rd Oct 2016
reviewed by 'Auditor'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £240,000 | £560,000 |
| Lettings | 50% | 25% | £1,150 | £1,450 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 0 | 2 | 1 | 0 | 0 | 1 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Feb 12,2024
Feb 12,2024
0
people found
this helpful
this helpful
I just want to give Erena Philipos, a young real estate agent working for Kings and Chasemore, a shout out as she showed real professionalism and really accommodated my elderly parents and me on a tricky time schedule. Although we did not want the property ...
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Feb 13,2021
Feb 13,2021
0
people found
this helpful
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We got several agents over to value our property and instantly knew that Josh, Claire and Emma were the right team for us. Friendly, professional, hard working and very down to earth. They were such a pleasure to deal with, kept us informed of feedback ...
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Jun 25,2020
Jun 25,2020
0
people found
this helpful
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NEVER USE THIS BUSINESS. TERRIBLE LETTING AGENT SERVICE, THEY SIMPLY WANT YOUR MONEY WHEN SOMETHING GOES WRONG THEY BLAME YOU, RECALLING STATEMENTS THEY HAVE MADE DOWN THE LINE AND CLIAMING THEM TO BE MY ISSUE ONLY, BEING WITH THEM HAS COSTME THOUSANDS OF POUNDS, DO ...
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Apr 13,2018
Apr 13,2018
0
people found
this helpful
this helpful
I have dealt with both Wes and Sam over the last two years the service has always been extremely good they are both very professional easy to deal with and above all always look after my properties and I. Needless to say as my portfolio ...
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Comment on agent fees
Standard fees
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Sep 21,2017
Sep 21,2017
6
people found
this helpful
this helpful
Terrible customer service. Impossible to contact the agent that rented the house to us after signing the contract, no answer to emails and no solution to even some (quite dangerous) problems with the house.
If you are looking to rent a house I suggest you ...
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Comment on agent fees
Way too expensive for the little work they put into things
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Oct 03,2016
Oct 03,2016
3
people found
this helpful
this helpful
Very bad experience- after agreement to rent property and booked appointment to do the contracts, they gave the flat to someone else without even giving us any notice. We had to call them on the day to verify the appointment and they told us then....
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Comment on agent fees
BAD
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Dec 09,2015
Dec 09,2015
4
people found
this helpful
this helpful
We found the manager at this branch aggressive and threatening and quite patronising. Our solicitor had lots of trouble getting information from the vendors solicitor but we were threatened with losing the sale unless completion took place within a very short space of time. It ...
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read full review
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Sep 02,2014
Sep 02,2014
1
people found
this helpful
this helpful
I contacted King and Chasemore for a market appraisal. I chose them because they telephoned me every day for six months, because I had previously been on the market 2 years ago.
At first they photographed and marketed and promised everything under the sun. Feedback, a ...
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What agent could do to change your mind?
The agent couldn't have said or done anything. Much staff training and a different approach is needed.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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