I have dealt with a number of staff at Trinity Factors during my tenancy and they have all been very helpful, professional and super efficient. This was my first time renting in Scotland and they were informative, friendly and happy to explain further anything that I needed clarity on. I highly... Read Full Review

Thanks for all your help in sorting out the insurance details for our flat. Thanks again for your quick and professional... Read Full Review

First impressions of the new factor are very positive ten out of ten. Communication is much improved unlike our last factor. I feel Nikkie Dunlop is very interested in her job and takes a pride in wanting to do well. She does like to attend to problems immediately rather than leaving them on the ... Read Full Review

Very pleased to be able to recommend Trinity Factors without hesitation for both property management and insurance. They've been faultlessly efficient in dealing with a range of queries and challenges, whilst remaining on the front foot in pushing forward the well-being of the development. ... Read Full Review

Margaret brings a great deal of professionalism to the many and varied tasks involved in factoring a property such as Queen's Quay with over a hundred apartments in the complex with a mix of owners and tenants which provides its own challenges. Thanks for being on top of problems and... Read Full Review

Anthony, was a force of nature in addressing the concern I contacted him with, in a rapid timeframe. He kept in contact with me at all the relevant point to keep me up to date, and make me feel like a valued customer throughout our... Read Full Review

We are an Army family and over the years have had experience of several letting agents for our home. Trinity Factors has been the standout experience. They are careful with our property, very consultative, keen to both secure and offer value for money - and above all we feel they will be fair, both ... Read Full Review

Fifteen months ago our then factor, without our knowledge, permission or approval, sold us overnight to Trinity Factoring Services (TFS) . The sell on included handing over our balance of about £7000 to a firm of which we had absolutely no knowledge. Our first meeting with ... Read Full Review

Personal welcome when recently moved in. Really prompt and friendly answer to queries. Sorted out quries about parking and secure entry system efficiently. Really good service Thank... Read Full Review

May I take this opportunity to say how pleased I have been with the Association Saltoun Hall has had with Trinity Factors. Your service has been consistently efficient, knowledgeable and pleasant, and in particular that offered by Ms. Dunlop. I write as just one of the nine residents , but I... Read Full Review

I own a small flat in the Websters Land complex in Edinburgh. Just before this Christmas, while I was away, my downstairs neighbour informed me that water was leaking into his flat. We established that it was not coming from my flat but from one of the above flats. I contacted Lorna Brown at... Read Full Review

I'd like to place on record the exceptional service and help I have received ,most recently but overall ,from Sarah. Nothing is too much trouble and is always looking to find a resolution fro myself ( landlord) and most importantly the tenant... Read Full Review

Had a good experience with Trinity Factors in general but Sarah Mulhern from their Morningside branch was just exceptional! She was very prompt with her responses and genuinely happy to help with a whole range of requests before, during and after our moving in to our new home. Couldn't ask... Read Full Review

The experience has be overall pleasant with them always keeping in touch and ready to answer any questions we have to... Read Full Review

I have had the pleasure of renting my first flat with Trinity Factors and they have done a tremendous job in helping me with the application process, lease signing, and all the way upto the end of my contract they have assisted us in any maintenance request or help required. We felt very... Read Full Review

So far the experience with trinity factors has been pleasant. Emma is very fast, informative and friendly in her responses. We secured the flat and even after this they are still willing to give us another viewing, which is entirely in our benefit and much... Read Full Review

I've been a tenant on one of the properties managed by Trinity for more than 2 years and my experience has been really positive. They are excellent professional, always available to answer any question. Their repair team is precise and quick and every fault is taken care of in the appropriate... Read Full Review

Two different plumbing jobs were identified two days ago - one to do with a wobbly WC and the other a maintenance visit. The first visit was arranged really quickly and the plumber turned up later that day. Professional, friendly and able to fix the WC there and then. The second visit took place... Read Full Review

I'm happy with the service so far. Our assigned letting agent, Emma, has been friendly and helpful. The property is very nice and well kept, and the majority of repairs and requests have been dealt with in a timely manner. I would use Trinity Factors again, and recommend... Read Full Review

I had a pleasure of dealing with Sarah, I can't say enough good things about her. She is knowledgeable, approachable, personable, endlessly patient, she made our move very easy. She is the... Read Full Review