Parking Space Let: Trinity Factors provided excellent services in letting out my parking space. Their agent was efficient, knowledgeable and provided sound financial advice. I felt I was in safe... Read Full Review

Worst factor in the UK. Check their Service Level Agreement (SLA) before hiring them. Property owner here. You can complain about something and they'll refer you to the SLA, where it tells you that before you can bring any matter to the Housing and Property Chamber or Citizen Advise... Read Full Review

Excellent response and very good at resolving property issues. They also proved to be able to deal with owners and tenants that don't want to be good neighbours i.e. those that won't pay their share of factor bills or dump waste in communal areas or are generally... Read Full Review

I have just returned from holiday to find a nasty letter from Trinity advising all sorts of threats and advising me in the future that payment is made on time. Let me advise at no time have you sent me an invoice for Factor services to date. Can I also advise if Trinity is too lax or lazy to send ... Read Full Review

As a factoring company they are terrible ifyou own a flat they get paid twice for organising building insurance on your behalf which you have to pay for also its nearly three times more expensive that if you did yourself and you can't get out of paying them as they have their contact on your... Read Full Review

Water damage as a result of leak TWO flats above mine. TRINITY FACTORS dealt with it efficiently, and more importantly, kept me informed regularly. Fiona Dagg was particularly helpful and knowledgeable with my... Read Full Review

Gillian is a fantastic manager of our estate. She is very knowledgeable and surprises me at how she is able to source all sorts of contacts to all sorts of problems we come across in our development. She is very efficient and it is impressive how quick she attends to problems - report a... Read Full Review

Jackie Smith, Alasdair MCBain & Sarah Mulhern at Trinity Factors have provided me with excellent service for the last 8 or so years that they have managed my flat. My flat has been really well maintained during this time & I was pleasantly surprised by the condition of the flat when ... Read Full Review

Jackie Smith has provided excellent customer service to help my Parents settle into their new home. Jackie, is responsive, efficient, friendly and warm. She is a brilliant advert for how things need to be done in the rental market for tenants. I'd recommend Trinity Factors on the strength of... Read Full Review

Laura was extremely helpful in all aspects of my business insurance claim, especially towards the end. Particular examples include phoning to check that an email was sent correctly (after an initial one failed to transfer) and chasing completion of the claim when it... Read Full Review

Amazing experience renting with Trinity Factors. Quick response to any emails and any issues we had were quickly sorted. staff are phenomenal, Kitty, Sarah, Jackie stand out the most i was mostly in contact with them. Each were attentive, helpful and just really pleasant to deal with it. but the... Read Full Review

Laura Mowat did a great job sorting out an insurance claim arising from water leaking from the flat above us. Thanks... Read Full Review

Worked with Margaret (property manager ) for our development over the 3 years I was chairperson. Found her to be extremely helpful and willing to take things on board, especially difficult situations. Nothing was too much trouble for her. Great sense of... Read Full Review

Two weeks ago, I moved into a one bedroom flat in Edinburgh that is managed by Trinity Factors. I have had a very positive experience throughout the application process and since moving into my new tenancy. Communication was clear, friendly and swift. Any questions or issues I've had so... Read Full Review

Lovely and helpful staff who helped us with everything we needed during the stay in our flat, would highly... Read Full Review

Anthony took over management as our factor for a residential site in Edinburgh. Since he started he has been consistent with his skills- prompt action, pursues legal disputes for us and keeps us fully informed. Works hard to rectify on going issues. Glad to have him managing our... Read Full Review

I was grateful to Lorna from Trinity Factors, who responded in such a prompt and professional manner to a problem in my flat that was caused by the flat above one evening. I did not know who owned the flat above, so appealed to Trinity Factors. I was contacted first thing in the morning, asked for ... Read Full Review

I made my first claim late last year and Laura Mowat was extremely helpful. This was a long drawn out claim due to various issues but I came to rely on Laura for advice, guidance and support. She never failed to respond to any query and followed up on issues raised when... Read Full Review

Can't thank Gillian highly enough. She is always been incredibly helpful in every circumstances, with an extremely professional and friendly... Read Full Review

Trinity took over our development a few years ago and inherited an almighty mess from the previous agent. They took a very strategic and consultative process which restored our development both financially, aesthetically and structurally. So much so, a Chairman of a well-known legal practice in... Read Full Review