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Hawarden, CH5
2.3/5, 3 Reviews
33% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
No Description Found
Latest Reviews
Zero Star Rating - Can't Imagine Worse Experience
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 100.00% | £0 | £0 |
Address
Thomas C Adams
62 The Highway, Hawarden, Flintshire
CH5 3DH
01244 520 000
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Thomas C Adams Branches (View All 5)
Dealt with these in 2013 (Val ...
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1 Star Review
By : 'Zero'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CH5
3 Feb 2017
People found this helpful0
Dealt with these in 2013 (Val and then Ben). Sadly they can first appear quite friendly, knowledgeable and very keen to offer you advice. In our opinion they were dishonest in things that they told us, kept plenty of useful information from us and eventually exasperated both ourselves and the other ... Read Full Review
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Zero Star Rating - Can't Imagine Worse Experience said about Thomas C Adams
Services : Sales( Prospective Vendor/Buyer )Date: 3rd Feb 2017
Dealt with these in 2013 (Val and then Ben). Sadly they can first appear quite friendly, knowledgeable and very keen to offer you advice. In our opinion they were dishonest in things that they told us, kept plenty of useful information from us and eventually exasperated both ourselves and the other customer. When things stopped making sense and suspicions arose we were suddenly unable to contact them on the phone, no messages returned. By ringing from unknown numbers when we did reach them the excuses and lies continued. They were exposed when neither understanding why or what went wrong both customers spoke some time later. Disappointed to have invested so much wasted time and effort being messed around. Thankfully both customers parted company with TCA before more money was wasted.
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I dealt with TCA (Hawarden ...
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5 Star Review
Luke
By : 'Paul110675'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CH5
29 Apr 2013
People found this helpful0
I dealt with TCA (Hawarden and Chester Offices) when buying my new home. I found the agents very honest and also helpful when getting down to the nitty-gritty of the problems the property was experiencing and this helped me decide on a fair offer price. I feel they also advised the owner correctly... Read Full Review
Comments (0)I dealt with TCA (Hawarden and Chester Offices) when buying my new home. I found the agents very honest and also helpful when getting down to the nitty-gritty of the problems the property was experiencing and this helped me decide on a fair offer price. I feel they also advised the owner correctly as well, keeping expectations realistic on what the property should achieve in its current state. Once the offer was accepted it was never a problem to get a viewing with Luke who will be an excellent estate agent for the future. The front desk was also very helpful with Paige answering my questions and getting me assistance whenever it was needed. Finally Angela who was my main contact was also very helpful and as was everybody in TCA. The solicitors (Russell and Russell) they introduced me to are also first class and helped keep the process moving as swiftly as possible.
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Paul110675 said about Thomas C Adams
Services : Sales( As a Buyer )Date: 29th Apr 2013
I dealt with TCA (Hawarden and Chester Offices) when buying my new home. I found the agents very honest and also helpful when getting down to the nitty-gritty of the problems the property was experiencing and this helped me decide on a fair offer price. I feel they also advised the owner correctly as well, keeping expectations realistic on what the property should achieve in its current state. Once the offer was accepted it was never a problem to get a viewing with Luke who will be an excellent estate agent for the future. The front desk was also very helpful with Paige answering my questions and getting me assistance whenever it was needed. Finally Angela who was my main contact was also very helpful and as was everybody in TCA. The solicitors (Russell and Russell) they introduced me to are also first class and helped keep the process moving as swiftly as possible.
All in all I would definately do business with TCA again.
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Where do you start when faced ...
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1 Star Review
By : 'Annoyed'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CH5
13 Feb 2013
People found this helpful9
Where do you start when faced with a very poor and unprofessional estate agency as this? We chose TCA as they were a local Company and we had a house for sale in Hawarden. We initially contacted them and we received all the right indicators..the sales patter was good...Couldn't be better...but... Read Full Review
What agent could do to change your mind?
The agent could of been better organised at communicating with us. Answering calls and keeping the vendor in touch with what is happening are all important assets to an agent. They could benefit from the use of a professional photographer. Better write up for their prospective sales and more than anything else....be honest with the vendor and don;t treat them like idiots!
Comments (0)Where do you start when faced with a very poor and unprofessional estate agency as this? We chose TCA as they were a local Company and we had a house for sale in Hawarden. We initially contacted them and we received all the right indicators..the sales patter was good...Couldn't be better...but then it all went downhill. Their attempt to provide a decent advertisement on rightmove was a lot left to be desired. Photographs that a four year old could equally do and possibly better. Not a good write up about the property itself...but they decided to 'witter' on about the local community and what it offered...very nice but people wanted to know about the HOUSE FOR SALE and not a lecture on hawarden and its offerings. At the first point we asked TCA to forward any sales that came in which matched our requirements for the purchase of a smaller house...Do you know what... We received absolutely NOTHING from day one until we parted company. Went to another more reputable agent and snapped up a property..TCA's loss.
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Annoyed said about Thomas C Adams
Services : Sales( Prospective Vendor/Buyer )Date: 13th Feb 2013
Where do you start when faced with a very poor and unprofessional estate agency as this? We chose TCA as they were a local Company and we had a house for sale in Hawarden. We initially contacted them and we received all the right indicators..the sales patter was good...Couldn't be better...but then it all went downhill. Their attempt to provide a decent advertisement on rightmove was a lot left to be desired. Photographs that a four year old could equally do and possibly better. Not a good write up about the property itself...but they decided to 'witter' on about the local community and what it offered...very nice but people wanted to know about the HOUSE FOR SALE and not a lecture on hawarden and its offerings. At the first point we asked TCA to forward any sales that came in which matched our requirements for the purchase of a smaller house...Do you know what... We received absolutely NOTHING from day one until we parted company. Went to another more reputable agent and snapped up a property..TCA's loss.
Apart from their unprofessional approach to photography, they proved good at not communicating effectively. I think TCA must have a 'REACTIVE' approach to communication. Certainly not pro-active. Nearly all calls that were made were not followed up. I even called the director on a few occasions after he specifically stated please contact me on these numbers.....Guess what...He never called me back at all! Must be this Reactive approach again.
We did call on one occasion to here a very defensive agent blaming other colleagues in the office for their failings. Not quite a professional approach now is it? When they had a viewing they are supposed to provide feedback.....after not even knowing about the viewing and not getting feedback 1 week after the viewing we called TCA (Pro-Actiive we are) and were 'gob-smacked' to learn that a viewing had taken place a week or so ago...Nice of TCA to let people around the property without the courtesy of informing you about the viewing....Also what is the point of a viewing without feedback? The director attempts to cover up their tracks of failure by stating that the viewer couldn't be contacted after a number of attempts....pity one of the agents at the office wasn't in on the plan...he told us the feedback that was received earlier....mmmm...now let me see...just how is this concept of communication supposed to work? All in all the service offered, in my opinion, was one of the most unprofessional I have come across. I do buy and sell a lot of properties and there is no excuse for TCA...Prospective Purchases/sellers beware!
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