We are buyers and have had horrible experiences with this agency from the start. We found a property online we wanted to view, rang Tucker Gardner up, and they took 3 entire weeks, over 20 phone calls of chasing, and several emails to finally just book a viewing of the house for us. They kept... Read Full Review

The worst agency I ever had during my last 3 years in the UK. Guys, I wish you would be smart to check agency reviews on the internet before you start your tenancy. So here is my advice: RUN AND NEVER COME BACK TO THEM. Scroll down. I don't want to repeat all the same complaints listed down... Read Full Review

My emails are not responded to, my calls are not returned, I have outlined many problems with the property since moving in in April which have not been acknowledged. I was told that I would be allocated a new property manager 1 month ago because of this lack of communication. Since then I have... Read Full Review

Agents are unhelpful and seem to be biased to foreign applicants. They give false information and then take the fees. We are now stuck and is most likely to be homeless in less than 2 weeks because we already gave our notice as per advise by our so called negotiating agent. They keep failing our... Read Full Review

Last one month we are requesting for the garden cleaning for our house as it was not tidy up whe you handover the property to us and you agreed it will be done in 2 or 3 days from the handover. However we made a lots of phone call to get it done. Now it's almost 1 month and there is no action at ... Read Full Review

We rented with TG for 2 years and having rented for over 16 years in UK cities this is my worst experience yet. Our property manager regularly changed with no communication, they lost our contract and asked to make a copy of ours and lost track of our standing order payments. All for extortionate... Read Full Review

Best avoided. Set off to a good start with getting the house valued, photographed and listed. But that was that. We were assigned office manager as sales negotiator when trying to sell a house that listed as second most expensive on their list. Their lack of engagement with the process was... Read Full Review

I have rented for over 10 years and this is the worst experience yet. By a long way. The poor communication to us as a tenant and internally between the rental management team and sales team is staggering. With no notice and after just a few weeks of living in the property we came home on a Friday... Read Full Review

The Agent Jordan was unprofessional during the process, encouraging bidding unilaterally and he was not fair with all parties puting offers forward for this property. He neglected to communicate in writing the offers received along the process, coming across as superficial and partisan. We had to... Read Full Review

Staff avoid contact and NEVER return calls.. I really should have looked these cowboys up before letting from them.. Absolutly awful service... MUST... Read Full Review

First of all, this is one of the most expensive agencies I have ever used (high admin and moving out fees, requirement to have professionally cleaned carpets when moving out etc.). The property was not in a good condition at all when we moved in: door lock was poor providing little security, chest ... Read Full Review

The agent promised to deal with issues arising from a) leaking into the lounge area from outside; b) failure to secure the door system; c) failure to ensure a TV service supply to the lounge. All these issues were not satisfactorily dealt with during the tenancy; At the end of the tenancy I ... Read Full Review

Possibly the worst apartment I've lived at. I've lived in 4 different countries in different apartments, but, this one, which we rented was the worst! We literally an away from it. The service which these guys provide should be rated among the worst possible which one can imagine. But, the... Read Full Review

- Avoid at all costs - I was interested in a property in Cambridge offered by Tucker-Gardner, and called just one hour after it was put online on rightmove on a Friday. I requested a viewing at their earliest convenience, which was the Monday following the Friday I called, and confirmed a... Read Full Review

Terrible service: over three weeks to resolve basic problems and a complete lack of communication. Emails take a couple of days to receive a response, and phone calls are ended as quickly as possible, with the promise to email a response as soon as possible - something that then doesn't happen.... Read Full Review

Tennants Quite possibly the worst tenancy agent in Cambridge, with an agent who hangs up on you. Because she thinks you're powerless. Live social and avoid this agency or suffer poor treatment, continual workmen and rent hikes and poor... Read Full Review

Mould mould mould so mouldy it scares me... ruins my new clothes and shoes ruins everything it touches my whole carpet is mouldy I'm worried about my health. We tell them about it they come round and bully us.. saying it is because we have plants.. and when I show her to the worst affected room... Read Full Review

Have viewed several properties with Tuckers. They all had the same common features: poor EPC rating, knackered 20-year old boilers, cheap nasty laminate flooring so they don't have to replace carpets, and an apparently universal policy of making you liable to maintain the garden (fine) without... Read Full Review

The viewing was good. We then applied, were told ours was the only application, and were charged the admin fee. The next day we were told that someone else had applied and that the landlord had chosen them instead. It's fair enough that it should be the landlord's choice, but we were told ours... Read Full Review

Tucker Gardner are without a doubt the worst Letting agency I have ever dealt with. They made no effort to understand my current situations and when I finally did get a viewing, It went horribly wrong. For starters, I was stuck in work and so needed to abide by the restrictions of my supervisor ... Read Full Review