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Norwich, NR3
1/5, 1 Reviews
0% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Address
Strutt & Parker
4 Upper King Street, Norwich, Norfolk
NR3 1HA
01603 617431
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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1 Star Review
By : 'Penny'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NR
11 Jun 2013
People found this helpful4
Having identified a suitable property in Scoulton to rent via Rightmove, I sent two emails requesting a viewing; there was no response to either. I also rang Strutt & Parker twice - the first time I was instructed someone would contact me the following week (I was right not to hold out much... Read Full Review
What agent could do to change your mind?
Being helpful would be a good start - perhaps a customer service course..?
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Penny said about Strutt & Parker
Services : Letting( As a Prospective Landlord/Tenant )Date: 11th Jun 2013
Having identified a suitable property in Scoulton to rent via Rightmove, I sent two emails requesting a viewing; there was no response to either. I also rang Strutt & Parker twice - the first time I was instructed someone would contact me the following week (I was right not to hold out much hope!) and the second time I spoke at last spoke directly to the Lettings Department. This woman was at best surly and unhelpful and made me feel as though I was taking up her valuable time by bothering her with a genuine enquiry! The upshot of our 'conversation' was that they wouldn't be able to help as the property was only available for long-term tenants, I.e. those prepared to live there for years. When I pointed out that the advert stated 'minimum 12 month let' I was told that this was more of a guideline & Strutt & Parker would only let to clients THEY liked...unbelievable!!!! I will NEVER deal with this company again in any respect - avoid like the plague!
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