Samuel Estates managed our rental property for us following their takeover of our original agency. Following some upheaval with several interim agents, Lina then managed our property for us and did so with efficiency and good communication. Any issues we had were resolved pretty quickly. Thank you, ... Read Full Review

Disgraceful incompetent people stay away at all costs. Really bad service, I had so many issues since the day I collected the... Read Full Review

I am very happy with the service I receive from the team at Samuel’s. Communication is excellent and very transparent. Particularly good at problem solving and providing solutions in all parties best interests. A special thanks to Lina S. for property management and Connie A. for keeping ... Read Full Review

Worst agency I have ever come across. Extremely negligent and rude. Refused to fix boiler in the midst of winter and during Covid-19. Staff are incompetent and don't respond to emails. Then when chased up you are then informed they've left or been let... Read Full Review

I had the most horrible experience with this agency. I booked a viewing, coming all the way from Manchester just to get a phone call while on the train telling me that the property has been let. Stefano was completely unprofessional, not letting me know in advance, only an hour before the actual... Read Full Review

The team at Samuels have been by far the most impressive, thorough and friendly agents I have ever dealt with, as a tenant in London for nearly 10 years in various locations. Not only did they help me identify an area that met my criteria, they then contacted landlords in the area who they knew... Read Full Review

I have a couple of properties that I have let through Samuel Estates and I am very happy with the results so far. I would recommend Mark Bainbridge for lettings as he has a professional, sensible, grounded and well researched approach which helped me in my considerations. Frik Buitendag and his... Read Full Review

Had problem with boiler noticed evening before ,morning after made agent aware and had contractors on site within 10mim! Beat that . Always helpful and friendly... Read Full Review

We have been letting with the team at Samuel Estates for 2 and a half years now and it's been an absolute pleasure working with them. Our initial interaction was easy and they were really helpful in finding us the apartment my wife and I were looking for. Our move was easy thanks to them. Since... Read Full Review

Unfortunately 5 stars don't do Samuel Estates justice. These guys are the real deal. Having lived in London for 13 years I've had my fair share of dealings with agents, who are uncaring, some shady and riddled with hidden costs, and seem to be out only to make a quick sell (cue Foxtons). The... Read Full Review

We recently rented an apartment through Samuel Estates, and the whole experience has been really nice. They have been very professional, attentive, efficient - the works. Frik has been outstanding all through, and Phil was very efficient in getting the paperwork done in very timely fashion. This... Read Full Review

Samuels Estates were brilliant every step of the way. As first time buyers we had no idea what to do and when. Mark was excellent all the way through and took away a lot of our stress and helped to push the sale through despite various time constraints. All the team were professional and polite and ... Read Full Review

We were renting with Samuel Estates for almost 4 years, in two different buildings, and appreciated their level of service very much! Most problems were sorted out promptly and efficiently, with no repeat-issues, and where they couldn't help immediately, they tried their best to sort it out ASAP.... Read Full Review

A great team, especially Frik in the local office. All contract discussions and referencing process is made easy. They respond quickly to any questions and any maintenance issues are sorted without any hassle.... Read Full Review

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We have been tenants for 2 years with Samuel Estates and have always received excellent service and help from Frik & Paul. I deal mainly with Frik and he is always available to help with whatever assistance you need and everyone is extremely friendly and helpful. Can definitely recommend them -... Read Full Review

Samuels Estates-Colliers Wood branch arranged me a flat in the Abbey Mills. Flat was very good and particularly the service which was provided by samuel estates (Frik & Paul) was excellent. Agents are very friendly and highly reliable. Thank you Samuels... Read Full Review

Fantastic agent, Have been using them for 5 years now and never had a problem. Frik is amazing and looks after my property so well, all other staff always friendly and helpful. Thanks... Read Full Review

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