Had this bad luck buying flat advertised by this branch. Had my first viewing with employee Olivier who came out later provided lots of incorrect information regarding this flat, in the middle of buying process he left company and Iain took over- really disappointing experience, very unpleasant. I... Read Full Review

Lack of communication throughout the whole place. I got told by the Estate agent who manages my house that I could do a “day rate” to stay one extra day at the end of the tenancy but they didn’t communicate with the owner of the house (who’s details I never... Read Full Review

today is 2nd of june, still waiting for Sam from their commerical department to get back to me, to arrange a viewing on a property they have listed i have known this agency since 2011, they never return calls, il left on 6th on May for them to call, never answered, ada, arrogatnly repled... Read Full Review

I lived in a rented property for three and a half years. During this time, the house had many problems which emerged as soon as we came. They were slow to fix these issues and tried to pin them on us. On one occasion the curtain fell when I did touched it very gently and the staff at Pearson... Read Full Review

Recently rented a property with Pearson Ferrier and dealt with Sam, cannot thank her enough for her kindness, support, patience and enthusiasm. She regularly kept in contact with us throughout the process and was always at the end of the phone if we needed to speak to someone. Due to unforeseen... Read Full Review

We received an excellent service from Iain selling our flat. Couldn't recommend him highly enough. Pearson Ferrier were our second estate agents, we had no interest at all with the first ones. Iain sold our property within a few weeks, and kept us informed throughout the whole process. We found him ... Read Full Review

Very very poor service. Rude. Hidden fees. Failure to return calls or deal with issues. Extremely poor experience and will not be using ever for future sales. Will ensure we advise all friends and family across the local area to avoid using for leggings or sales and to avoid at all costs.... Read Full Review

Went for several properties. Terrible communication. Consistently shown properties clearly not to our spefifications. When a property we were trying to lease fell through they didnt think to tell us. I found out a fortnight after the decision when I contacted the landlords directly. Terrible... Read Full Review

Mr Hall has no interest in addressing or resolving issues, and has to be pushed to take any action, even when damage caused by a leaking water tank is threatening the integrity of the building and mushrooms are growing in the damp area. Mr Hall, when pushed, becomes defensive, and abusive when... Read Full Review

Needed to find and move into a property ASAP, Samantha offered a personal opinion and found the perfect apartment for us (quickly!) Extremely happy with the service and the friendly, personable staff! Samantha went out of her way to help us and was able to help us out being first time letters.... Read Full Review

Main issues you may face as a landlord: being overcharged, duplicate charges applied to your account - watch out for GS certificates, passing work to closely connected businesses (but not disclosing it to you as tenant), 'forgetting' to transfer rent to you, offering insurance products but failing... Read Full Review

I have found Pearson Ferrier most helpful throughout my 3 year tenancy and If I decide to go into the rental market again I would have no hesitation in renting with... Read Full Review

Iain was extremely efficient and kept us informed at each stage of the sale and worked hard to resolve ongoing issues at the bottom if the chain would highly recommend using them for sales. When Iain was not in Mitchell always kept us up to date with developments excellent service from start to... Read Full Review

Iain handled what was a difficult and trying sale with good humour and efficiency, he was professional and kept me informed... Read Full Review

FANTAsTIC SERVICE ALL ROUND.. In particular was the communication and was updated every day. The fees charged were also quite... Read Full Review

Excellent agent, very quick to respond to my queries . Had a offer the very next day after the house went live on the internet. Also very cheap fees compared to other... Read Full Review

Pearson Ferrier are an absolute shambles and I would never rent or buy a property with them if my life depended on it. Dealing with them has been the bane of my life for the last 30 months!! Renting a property with them is the worst decision we have ever made and to hand notice into them on the... Read Full Review

We have rented with Pearson Ferrier for nearly 4 years and we could afford to move - we could. The house is in a poor state of repair yet everything we report takes months to get sorted and then the rent is increased. It has got to the point that we are terrified of asking for anything to be fixed. ... Read Full Review

I am absolutley sick to death of Pearson Ferrier, we have rented a property with them for just under a year and it has been nothing but a headache. On viewing the property, they made appointments which they didn't turn up for. This should have been a sign, but we liked the house so decided to... Read Full Review

I've had dealing with Pearson Ferrier in the past as a prospective tenant and went elsewhere in the end as I found the staff I dealt with to be very dismissive and rude, giving the distinct impression that they didn't value me as a customer because I was just a lowly tenant. Now using them to sell ... Read Full Review