The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.3/5, 26 Reviews
79% Recommended
94% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
50% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94.00% | 100% | £85,250 | £240,000 |
| Lettings | 0% | 50% | £320 | £320 |
Paul Rolfe Sales & Letting
4 The Vennel, Linlithgow, West Lothian
EH49 7EX
01506828282







By : 'Stew'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : FK10
Delighted to have Debbie as our property manager. She is a ray of sunshine and is lovely to deal with. We met Lewis our viewing too who was happy to chat and most helpful. We would recommend Paul Rolfe to both tenants and landlords, as we have been very pleased so far with our... Read Full Review

By : 'Happy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : FK7
Excellent customer service from our property manager Deborah. Great communication and quick action. A real credit to Paul Rolfe sales and... Read Full Review
By : 'Natalie'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH49
Paul Rolfe appears very professional. However, I would not recommend this leasing agency. Firstly, they are not polite or all that helpful with the move-in process. When I went to the office to pick up my keys, I was barely acknowledged by anyone in the office. I rented a flat in Linlithgow, and I... Read Full Review
By : 'J'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EH49
Not recommended as renting tenants. Condition and maintenance of the property was incredibly disappointing. Mould, damp and general disrepair. Which the agency denied despite it being proven, photographed and documented in their own inventory. Charged us after vacating the property for... Read Full Review


By : 'Geordie'
Services : Sales( As a Vendor )
Sold price : £85250
Would you recommend ? : Yes
Postcode : EH51
All the agents that we had contact with were very friendly and nothing was a bother for them to do for us... Read Full Review
The fees we found to be ok as the agents done everything for us and we just sat back
By : 'Polmont'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : FK2
Very pleased with the professionalism displayed by Paul and his team. From initial consultation with Paul all the way through to completion of the sale we were in excellent... Read Full Review


By : 'Sheila'
Services : Sales( As a Vendor )
Sold price : £118000
Would you recommend ? : Yes
Postcode : EH51
An excellent service from start to finish with great support and a very professional attitude. The whole team were superb in their... Read Full Review
Worth every penny

By : 'Rebecca'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH49
We bought and sold through Paul Rolfe. The selling process was so easy and seamless - our house sold within two weeks after a competitive bidding process - and at a price that we were happy with. All the Paul Rolfe staff were helpful and professional throughout. The process of buying a property... Read Full Review
Higher than the norm I believe but well worth the extra money in our case, given that we exceeded the Home Report valuation.
By : 'Carol'
Services : 20
Would you recommend ? : Yes
Postcode : EH47
I have been being with Hayley Wood on several occasions. She always gives fantastic customer service with a smile and happy to go the extra mile to help. A great asset to the... Read Full Review
By : 'Bob'
Services : 20
Sold price : £115
Would you recommend ? : Yes
Postcode : EH51
Recently requested two viewings to a property and were fortunate to have Hayley show us around very professional and honest during both... Read Full Review
By : 'J.Mclean'
Services : Sales( As a Vendor )
Sold price : £120000
Would you recommend ? : Yes
Postcode : EH51
We used Paul Rolfe for the sale of our house in late 2017. Everyone at the office who we had contact with were very helpful, professional and were a pleasure to have dealt... Read Full Review
The fees were reasonable and in line with what we had expected, others were slightly cheaper but we felt Paul Rolfe were with that little bit extra.

By : 'McDougall'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH49
Chris was professional and friendly when he visited the property and take the marketing photos. The brochure was signed off in a timely manner as i really didn't have to make any adjustments, pictures were all superb. Hayley was warm and friendly over phone and really guided me through... Read Full Review
All positive feedback so far, however not finished the full process as of yet. Not as of yet paid as still going through offer stages, so cannot rally comment on last couple of questions. I am currently awaiting an exit date, as my solicitor is yet to hear from estate agents regarding this.


By : 'Chris'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : EH49
From the valuation process with Paul, the pictures with Chris through to the selling and sale with Fraser it was a professional service which I would have no doubt to recommend to others. The staff are nothing but friendly, informative and take pride in the service they provide. The online portal... Read Full Review
Good

By : 'Donald'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH49
Property listed on Friday and sold by the following Monday (3 days). During the preparation for marketing and viewing process we were kept fully informed by Fraser and his colleagues. This is the third property we have sold using Paul Rolfe Estates and they have achieved consistently strong... Read Full Review
Agent's fees we negotiated are very competitive and indeed lower than some of the new on-line fixed-fee agencies. Very professional service at a fair price.


By : 'Ryan'
Services : 20
Would you recommend ? : No
Postcode : KY12
I would not trust this company! Integrity and honesty is a huge thing when buying your first house or any house for that matter. They should know as a conflict of interest they need to declare that as well. We were shown around a property by an 'AREA MANAGER' who was the seller but... Read Full Review
Bad

By : 'Serena'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH51
Professional, friendly and no detail too small. High integrity. Very trustworthy. Prompt actions taken with potential purchasers and managing... Read Full Review
Good value
By : Ryan
30 Jan 2018Terrible service and lies from this company, DO NOT trust this company. The seller of the house we viewed was actually the area manager" showing us around telling us lies and answering none of...

By : 'S'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : EH51
Fantastic customer service from all staff, from start of process to picking up my keys. Always willing to assist. Their local knowledge of properties is... Read Full Review

By : 'Ben'
Services : Sales( As a Vendor )
Sold price : £165000
Would you recommend ? : Yes
Postcode : EH49
I recently sold my property with Paul Rolfe in July 2017. They were very helpful throughout the process. Chris Pratt came to take the photos of the property and Paul Rolfe was able to answer all our questions. We were very satisfied from the advice given to the marketing of our property. We quickly ... Read Full Review
By : 'Lindsay'
Services : Sales( As a Vendor )
Sold price : £183650
Would you recommend ? : Yes
Postcode : EH49
very impressed with professionalism of all staff members and the advice given. Made selling easy and achieved higher than forecast price for... Read Full Review
very good value for money.
By : 'MN'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : EH49
Paul Rolfe was a pleasure to deal with from start to finish. The communication via email was a wonderful service keeping us up to date with viewings, offers etc. They sold our house for £10k over the asking within 6 days- what more could you ask for! I would definitely recommend to anyone for their ... Read Full Review
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Last updated at 4/20/2018, 2:58:06 AM by allAgents