Paul Rolfe Sales & Letting

Delighted to have Debbie as our property manager. She is a ray of sunshine and is lovely to deal with. We met Lewis our viewing too who was happy to chat and most helpful. We would recommend Paul Rolfe to both tenants and landlords, as we have been very pleased so far with our ... Read Full Review

Excellent service from our Property manager Deborah. Her knowledge and experience is second to none and she is a credit to Paul Rolfe Estates and ... Read Full Review

Excellent customer service from our property manager Deborah. Great communication and quick action. A real credit to Paul Rolfe sales and ... Read Full Review

I had to take this agent to the Property Ombudsman and I won on every single count. I am a landlord and hired Paul Rolfe for a fully managed let. After I raised concerns about the standard of work carried out by a "trusted tradesman" of theirs, they left me without an agent at a time ... Read Full Review

I was relocating to Scotland for work never having lived or worked away from my home town. I didn't know areas and I found all other Estate Agents unsympathetic or helpful. Shona Browne was the only person who took a genuine interest in me and what I needed helping me to find my perfect ... Read Full Review

Paul Rolfe appears very professional. However, I would not recommend this leasing agency. Firstly, they are not polite or all that helpful with the move-in process. When I went to the office to pick up my keys, I was barely acknowledged by anyone in the office. I rented a flat in Linlithgow, and I ... Read Full Review

Paul Rolfe Letting Agency where very polite, professional when trying to look for a place to rent. There was one person in particular that was extremely helpful, attentive, responsive, friendly and polite and that was the senior letting negotiator Shona Brown. She is a real asset to the ... Read Full Review

Not recommended as renting tenants. Condition and maintenance of the property was incredibly disappointing. Mould, damp and general disrepair. Which the agency denied despite it being proven, photographed and documented in their own inventory. Charged us after vacating the property for ... Read Full Review

All the agents that we had contact with were very friendly and nothing was a bother for them to do for us ... Read Full Review

Very pleased with the professionalism displayed by Paul and his team. From initial consultation with Paul all the way through to completion of the sale we were in excellent ... Read Full Review

An excellent service from start to finish with great support and a very professional attitude. The whole team were superb in their ... Read Full Review

We bought and sold through Paul Rolfe. The selling process was so easy and seamless - our house sold within two weeks after a competitive bidding process - and at a price that we were happy with. All the Paul Rolfe staff were helpful and professional throughout. The process of buying a property ... Read Full Review

I have been being with Hayley Wood on several occasions. She always gives fantastic customer service with a smile and happy to go the extra mile to help. A great asset to the ... Read Full Review

Recently requested two viewings to a property and were fortunate to have Hayley show us around very professional and honest during both ... Read Full Review

We used Paul Rolfe for the sale of our house in late 2017. Everyone at the office who we had contact with were very helpful, professional and were a pleasure to have dealt ... Read Full Review

Chris was professional and friendly when he visited the property and take the marketing photos. The brochure was signed off in a timely manner as i really didn't have to make any adjustments, pictures were all superb. Hayley was warm and friendly over phone and really guided me through ... Read Full Review

From the valuation process with Paul, the pictures with Chris through to the selling and sale with Fraser it was a professional service which I would have no doubt to recommend to others. The staff are nothing but friendly, informative and take pride in the service they provide. The online portal ... Read Full Review

Property listed on Friday and sold by the following Monday (3 days). During the preparation for marketing and viewing process we were kept fully informed by Fraser and his colleagues. This is the third property we have sold using Paul Rolfe Estates and they have achieved consistently strong ... Read Full Review

I would not trust this company! Integrity and honesty is a huge thing when buying your first house or any house for that matter. They should know as a conflict of interest they need to declare that as well. We were shown around a property by an 'AREA MANAGER' who was the seller but ... Read Full Review

Professional, friendly and no detail too small. High integrity. Very trustworthy. Prompt actions taken with potential purchasers and managing ... Read Full Review