By : 'Keith' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : ME15
12 Mar 2014
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Excellent service most definitely a 5 star rating - We rented a property from Page & Wells for 18 months finally vacating it on the 27 Feb 2014 as a result of purchasing our own property. From the moment my wife and I entered the office in Maidstone we were treated with respect and in a very... Read Full Review
Services : Letting( As a Tenant )Date: 12th Mar 2014
Excellent service most definitely a 5 star rating - We rented a property from Page & Wells for 18 months finally vacating it on the 27 Feb 2014 as a result of purchasing our own property. From the moment my wife and I entered the office in Maidstone we were treated with respect and in a very professional manner. Our situation was not an easy one to deal with however, we were immediately put at ease and our requirements were dealt with swiftly considering rental property is of a premium in and around the Maidstone area.
The rental department manager, Ms Simmons, runs a fantastic team. Whenever we had a problem with the property, which was very rare and always minor, it was dealt with immediatly and thoroughly.
We have recommended this agency to friends and a result of the excellent service we decided to purchase our house through the very same agents.
I cannot recommend them highly enough.
K Lowerson
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1 Star Review
By : 'LouisaMurray' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : ME17
14 Nov 2013
People found this helpful0
I have recieved nothing but bad service from them, to start with when I went to view the property the memeber of staff was an hour late and could not answer any of my questions (council tax amount, how many car parking spaces ect) when i asked about changes i could make to the house they have still ... Read Full Review
Services : Letting( As a Tenant )Date: 14th Nov 2013
I have recieved nothing but bad service from them, to start with when I went to view the property the memeber of staff was an hour late and could not answer any of my questions (council tax amount, how many car parking spaces ect) when i asked about changes i could make to the house they have still to date not answered them. On one occasion a member of staff actually let themselves into the property whilst I was asleep, I had no idea about this as I had no phone call or letter, she later apologised and said she came on the wrong date. Unfortunately my partner who I rent the property with was involved in a motorbike accident in which he was left with many broken bones and therefore unable to work and as he is self employed all of the bills and rent had to come from me, I explained this to a member of staff and she clearly said that there was nothing she could do. As I earn a very small wage I picked up another job however this still didnt cover costs, there was no reasoning with them and now have been evicted. Horrible staff I hope I never have to deal with any of them again. They have no care for the tenant and are only interested in money. I have paid a lot of money to rent the house and have never missed a payment so to be treated like this has made my life a lot harder as I now have to move out the property on my own and take care of my partner.
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