By : 'PhilDan' Services : Letting( As a Owner ) Rent PCM : £450 Would you recommend ? : No Postcode : HD3
21 Sept 2017
People found this helpful2
I have had, my apartment let with this agency for nearly 2 years.they always had excuses as to why sometimes it took over a week from the time of reciept of rent, to it getting into my bank account. I stuck with them, due to a particularly good member of staff, who has now left ( best thing he... Read Full Review
Services : Letting( As a Owner )Date: 20th Sep 2017
I have had, my apartment let with this agency for nearly 2 years.they always had excuses as to why sometimes it took over a week from the time of reciept of rent, to it getting into my bank account. I stuck with them, due to a particularly good member of staff, who has now left ( best thing he could have done !) My tennant gave notice on the 21st July 2017, and vacated on August 21st . I decided to stay with them, as they assured me that the tenant would allow prospective viewings during his notice period . As it turned out , he did not ( as is his right). I have had a busy summer and trusted in the integrity and skills of the agent to find a new tennant for me, isn't this 'full management?'. They assured me that they had inspected the prop, told me it had been cleaned, but small repairs and some redecorating was needed, it needed to come from the tenants 'bond', but not to stress myself , they would get contractors and get the works done. I spoke to them in early September , and was told that the works had been done, the money taken from the bond, and a new tenant would be moving in next week. The tennant did not materialise ( it happens ) , after inspection of my property today, I found it to be dirty, and none of the repairs have been done , or none of the decorating. I don't know what has happened to the tenants , bond money, if I knew who it was I would ask him. I have had no final accounts, only my keys. In real terms . I am out of pocket. Avoid this company like the plague, They never answer emails.
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This is a terrible agency ...
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1 Star Review
By : 'sharma68' Services : Letting( As a Prospective Landlord/Tenant ) Rent PCM : £350 Would you recommend ? : No Postcode : HD1
22 Jul 2017
People found this helpful3
This is a terrible agency .They are ignorant of important details of property.Staff show a total lack of interest.They do not respond to emails at all .They do not honour basic comittments and cause lots of problems through their total disregard for customers.It was like dealing with a brick wall. ... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 21st Jul 2017
This is a terrible agency .They are ignorant of important details of property.Staff show a total lack of interest.They do not respond to emails at all .They do not honour basic comittments and cause lots of problems through their total disregard for customers.It was like dealing with a brick wall. Unbelievably unprofessional.I am amazed that they can actually function as a credible agency ,Avoid at all costs!!!
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Absolutely awful - lied to me ...
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1 Star Review
By : 'Superwoman' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : HD4
3 Jan 2014
People found this helpful4
Absolutely awful - lied to me about the property to get me to rent it. Don't care about health and safety issues (including mice infestation and damp). Will then lie to cover their backs and x**x you - be warned, the worst estate agent i have EVER dealt with (And i've dealt with a... Read Full Review
Superwoman said about Lancasters Property Services
Services : Letting( As a Tenant )Date: 3rd Jan 2014
Absolutely awful - lied to me about the property to get me to rent it. Don't care about health and safety issues (including mice infestation and damp). Will then lie to cover their backs and x**x you - be warned, the worst estate agent i have EVER dealt with (And i've dealt with a few)
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The property was not ...
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1 Star Review
By : 'Abdul' Services : Letting( As a Owner ) Would you recommend ? : No
18 Jul 2012
People found this helpful5
The property was not inspected, the gardens were not maintained for the entire 30 months, despite constant emails (our neighbours constantly complaining that it was spoiling the value and look of the neighbourhood). Every email response we received from them was a rosy email, but no action was... Read Full Review
What agent could do to change your mind?
Overall horrific performance based on my above details
Abdul Jalil Piracha said about Lancasters Property Services
Services : Letting( As a Owner )Date: 18th Jul 2012
The property was not inspected, the gardens were not maintained for the entire 30 months, despite constant emails (our neighbours constantly complaining that it was spoiling the value and look of the neighbourhood). Every email response we received from them was a rosy email, but no action was taken in any form. We specifically asked for non smokers and were given smoker(s). Upon cancelling the contract, we were told that there was 'minor' woodwork damage and the washing machine was damaged alongwith the carpets being stained. When we came back to the property, to our disgust, the carpets were damaged, the sky cable was disconnected (we had to pay 45 pounds as the cable had been cut), the gardens were in terrible order (we have spent over 100 pounds so far, with an expected 20 odd hours more required), not only was the washing machine damaged, but so was the dryer, and the woodwork was in a TERRIBLE state. we were told that these would be repaired and deducted from their bond, which it was not done, and we have had to pay for it all.
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