Services : Letting( Property Management )Date: 22nd Jan 2025
Terrible service, terrible customer approach, incompetence at every level. Avoid this sham of a company at all cost
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Malpractice and Breach of ...
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1 Star Review
By : '子' Services : Letting( As a Owner ) Rent PCM : £950 Would you recommend ? : No Postcode : B12
12 Dec 2024
People found this helpful0
As a landlord, it is a company that you can not trust to use their service, as they always breach the agreement and this month, without my prior consent or approval or informing me, they charged me more than £600 for work that was not of emergency and I do not agree to... Read Full Review
Services : Letting( As a Owner )Date: 12th Dec 2024
As a landlord, it is a company that you can not trust to use their service, as they always breach the agreement and this month, without my prior consent or approval or informing me, they charged me more than £600 for work that was not of emergency and I do not agree to pay.
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Very satisfied with the ...
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5 Star Review
By : 'GREEN' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : B3
11 Feb 2020
People found this helpful0
Very satisfied with the following star people at John Shepherd's in Birmingham
- Drew Swadkins
- Lily Johnson
Both are reliable, efficient and well mannered and have made me feel that I can trust them. It's huge relief to know that such people exist. So I recommend them very... Read Full Review
Services : Letting( As a Owner )Date: 11th Feb 2020
Very satisfied with the following star people at John Shepherd's in Birmingham
- Drew Swadkins - Lily Johnson
Both are reliable, efficient and well mannered and have made me feel that I can trust them. It's huge relief to know that such people exist. So I recommend them very gladly.
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Very unprofessional; firstly ...
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1 Star Review
By : 'Madalina' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No Postcode : B1
16 Oct 2019
People found this helpful2
Very unprofessional; firstly the gentleman canceled my viewing without me knowing, whilst i canceled my plans. Secondly very rude when talking to clients, and speaking to me in an unprofessional and close manner (like he would be a friend of mine). The gentleman said he is the lettings... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 15th Oct 2019
Very unprofessional; firstly the gentleman canceled my viewing without me knowing, whilst i canceled my plans. Secondly very rude when talking to clients, and speaking to me in an unprofessional and close manner (like he would be a friend of mine). The gentleman said he is the lettings manager.
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Shambles ...
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1 Star Review
By : 'Wanyu' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : B1
20 Dec 2018
People found this helpful7
Will never recommend JS Birmingham to anyone. Unreasonable and unjustified charges. After our fixed term contract ended we wanted to go rolling and they charge £144 for doing nothing! And then they switched our energy supplier without our consent. Just unbelievably unprofessional.... Read Full Review
Services : Letting( As a Tenant )Date: 20th Dec 2018
Will never recommend JS Birmingham to anyone. Unreasonable and unjustified charges. After our fixed term contract ended we wanted to go rolling and they charge £144 for doing nothing! And then they switched our energy supplier without our consent. Just unbelievably unprofessional.
When there were issues they took forever to respond.
Now we are leaving and give 1 month notice they insisted that the 1 month notice has to be in line with the tenancy date. That's extra two weeks we have to pay. Never came across any letting agency like this one. We will take our case to the ombudsman for certain. Will continue giving negative feedback to warn others.
Avoid at any cost.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.