John Shepherd

Terrible service, terrible customer approach, incompetence at every level. Avoid this sham of a company at all ... Read Full Review

As a landlord, it is a company that you can not trust to use their service, as they always breach the agreement and this month, without my prior consent or approval or informing me, they charged me more than £600 for work that was not of emergency and I do not agree to ... Read Full Review

Sorry, not even worthy of a one star. The property manager is biased in favour of the tenant - i gave more notice than is required, ( 4 months ), allowed early release from the tenants contract with no financial penalty and still i was treated unfairly. I will be lodging a complaint with John ... Read Full Review

It grieves me to give this disgusting bunch of cowboys 1 star!!!! I would NEVER recommend them to anyone!! Fiona Morgan and Carly Nichols are lying thieves. Karma always ... Read Full Review

Aylish McGowan has worked hard to secure a let for us during this difficult time. She has stayed in communication with us,is always available to assist and has been a pleasure to work with. We look forward to working with her on other ... Read Full Review

Very satisfied with the following star people at John Shepherd's in Birmingham - Drew Swadkins - Lily Johnson Both are reliable, efficient and well mannered and have made me feel that I can trust them. It's huge relief to know that such people exist. So I recommend them very ... Read Full Review

John shepherds rented me a house which was unfit to live in. They have held back half of my deposit and evicted me because i had to get Environmental health came in as they did not do the repairs in the house. Number one problem being it was a fire hazard and much much more. John shepherds have ... Read Full Review

Very unprofessional; firstly the gentleman canceled my viewing without me knowing, whilst i canceled my plans. Secondly very rude when talking to clients, and speaking to me in an unprofessional and close manner (like he would be a friend of mine). The gentleman said he is the lettings ... Read Full Review

Will never recommend JS Birmingham to anyone. Unreasonable and unjustified charges. After our fixed term contract ended we wanted to go rolling and they charge £144 for doing nothing! And then they switched our energy supplier without our consent. Just unbelievably unprofessional. ... Read Full Review

Disgusted by this agency they have taken all of my deposit which was off £800 odd pounds and falsely claimed this for damage to the property. I had pictures of the way the property was handed to me and after i had left. It was left exactly in the same condition if not more clean and tidy. Avoid ... Read Full Review

horrible experience with this agency !!!! they are literally thieves very unprofessional and arrogant people ,never come across such a letting agency in my life. each and every member of the staff is not approachable people should avoid such ... Read Full Review

We let our family house in Dorridge when we moved overseas through John Shepherd Knowle and were horrified at the service we received. When our tenants failed to pay the rent the agent (despite having been told not to) relet the property to them effectively making it impossible for us to remove ... Read Full Review

I let my property through letting places which is now part of John Shepherd. Because of their poor management and their contract management, I decided to not continue with this agency. As a result of their failings to draft a proper contract with the previous tenant. I am being sue for damages. I ... Read Full Review

I was left without half of the deposit for minor repairs. I was forced to pay damages that we haven't caused, ... Read Full Review

I used John Shepherds office in balsall common to buy my latest home. The staff were polite and helpful and helped me through the sales process. I found them to be communicative and proffessional. ... Read Full Review