The UK's Largest Customer Review Website for the Property Industry
Bournemouth, BH1
2.8/5, 16 Reviews
44% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
45% letting fee satisfaction
Thinking of buying, selling, or renting a property in Bournemouth? We specialise in properties for sale and properties for rent in Bournemouth, Winton, and the surrounding areas. We can also offer a wide range of property services, including property management, property surveys, and financial services.
House a
nd Son is one of the oldest multi-property agencies in Bournemouth and was established by Donald House in the present premises in 1939 just before the outbreak of World War II, playing an important role during that period and afterwards in the redevelopment of parts of Bournemouth.
Latest Reviews
Caroline Onslow-Bartlett
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £95,000 | £240,000 |
| Lettings | 100% | 45% | £625 | £1,000 |
Areas covered
- BH1
- BH10
- BH11
- BH2
- BH3
- BH4
- BH5
- BH6
- BH7
- BH8
- BH9
- Bournemouth
- Winton
Address
House & Son
Landsdowne House, Christchurch Road, Bournemouth, Dorset
BH1 3JW
01202 242000
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
House & Son Branches (View All 2)
Avoid this company if ...
Share On : 
1 Star Review
By : 'jack'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BH1
10 Nov 2022
People found this helpful1
Please be very careful when you let with this company! Take loads of pictures and videos when you first move in, even for the smallest of stains, scuff marks etc. You will need them! Me and my partner left the flat we rented for 15 months in a better condition than when we moved in. Back in... Read Full Review
Comments (0)Was this helpful?:
DO NOT PAY A HOLDING DEPOSIT ...
Share On :
1 Star Review
By : 'Sue'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : BH5
4 Nov 2020
People found this helpful3
Rented a property through H and S and although I have no problem with the actual process, all went smoothly, Ryan Poole asked for a £200 holding deposit which he advised would be deducted off when we paid all of the costs in renting the flat. When it came to paying the deposit etc. the £200 had... Read Full Review
Comments (1)Was this helpful?:
By : Mike hunt
18 Dec 2020Ryan poole doesn't work there.. hasn't for 2 years you stupid...
I would rate this company ...
Share On :
1 Star Review
By : 'Caroline'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : BH2
30 Oct 2020
People found this helpful3
I would rate this company zero if that was an option (one star is far too generous!). Over the past 12 year as I have bought two flats in separate blocks which were coincidentally already Managed by House & Son. I have experienced the worst customer service, the slowest responses to all... Read Full Review
Comments (1)Was this helpful?:
By : Carol Hayes
29 Jul 2024Yes I completely agree.. am currently in the middle of a dire mess with Glenda Jackson who is meant to be a SENIOR property manager but has made a catalogue of errors over our roof repairs and...
If I could give this company ...
Share On :
1 Star Review
By : 'John'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : BH2
4 Aug 2020
People found this helpful3
If I could give this company a zero I would. The worst block management company ever. Little or no communication. Aggressive attitude towards board members. They have no heart or soul in their work. Unprofessional, untrustworthy, unaccountable and 100% unreliable. DO NOT USE for block management.... Read Full Review
Comments (0)Was this helpful?:
Sold my flat through House ...
Share On :
5 Star Review
By : 'Lauren'
Services : Sales( As a Vendor )
Sold price : £95000
Would you recommend ? : Yes
Postcode : BH1
11 Feb 2020
People found this helpful0
Sold my flat through House and Son as they let the property for me aswell over a period of years. Excellent service throughout, very efficient, they go above and beyond to sort any problem out. In particular the sale of the flat. It was a very lengthy sale, held up with documents of one sort and... Read Full Review
Comments (0)Was this helpful?:
Our experiences with House ...
Share On :
5 Star Review
By : 'Kirk'
Services : Property Management
Would you recommend ? : Yes
Postcode : BH1
3 Sept 2019
People found this helpful1
Our experiences with House & Son have been consistently positive over the past six years, both when we have rented our our flat to others and when we have lived in the flat ourselves. We are also impressed with the overall management of the... Read Full Review
Comments (0)Was this helpful?:
If I could give this company ...
Share On :
1 Star Review
By : 'Alex'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : BH8
7 Aug 2019
People found this helpful4
If I could give this company 0 stars I would. Absolutely diabolical experience when viewing a property and throughout booking journey. Two of the RUDEST women I have EVER spoken to, I still can't quite get over their lack of customer service. I registered my details with a girl over the... Read Full Review
Comments (0)Was this helpful?:
Fabulous ...
Share On :
5 Star Review
By : 'Alli'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : BH5
31 Oct 2018
People found this helpful1
Ryan Poole was excellent throughout our whole experience. He was professional at all times as well as kind & supportive. Superb customer service. Thank you... Read Full Review
Comments on Agent Fees
Good
Comments (3)Was this helpful?:
By : Paul M
5 Jan 2019Haha, anything fake review there...
DO NOT RENT FROM HOUSE AND ...
Share On :
1 Star Review
By : 'Much'
Services : Letting( As a Tenant )
Rent PCM : £665
Would you recommend ? : No
Postcode : BH1
4 Sept 2018
People found this helpful4
Me and my partner rented a 2 bedroom property for 4 years with House and Son and had nothing but problems throughout the tenancy. From staff insulting us by calling us messy and dirty tenants to House and Son leaving us in unabitable conditions twice and them trying to charge us extortionate... Read Full Review
Comments on Agent Fees
Expensive and not worth it. Check out fees were charged despite no check in.
Comments (1)Was this helpful?:
By : Ryan Poole
4 Sept 2018Good afternoon, Thank you for your detailed comments regarding your tenancy with House and Son. I have looked through your comments and know the case well, having visited you to inspect the property. ...
Cheats ...
Share On :
1 Star Review
By : 'Alan'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BH1
15 Apr 2018
People found this helpful4
Wow. What a terrible experience we had with this company when checking out! We lived in the apartment for almost 4 years. We repeatedly complained about damp and mould issues in the flat. Instead of doing anything about it, they sent a regular instructor who blamed us for the dampness, saying... Read Full Review
Comments on Agent Fees
Expensive
Comments (0)Was this helpful?:
A Breath of Fresh ...
Share On :
5 Star Review
By : 'Camilla'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : BH1£
4 Apr 2018
People found this helpful0
Dealing with House and Son after dealing with larger national estate agent chains was like a breath of fresh air. I had been trying to sell a property in the Eastcliff, Bournemouth with minimal success. Having changed decor/ price the only thing left to do was to change the Estate Agent. I did this ... Read Full Review
Comments on Agent Fees
Competitive
Comments (0)Was this helpful?:
I have been both a tenant and ...
Share On :
5 Star Review
By : 'Susan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BH1
1 Nov 2017
People found this helpful0
I have been both a tenant and landlord during my 13 year association with House and Son and have ALWAYS found the staff to be honest, professional, reliable, helpful, fair and courteous and I would have no hesitation in recommending this... Read Full Review
Comments (0)Was this helpful?:
Do not use this agency! I ...
Share On :
1 Star Review
By : 'Connor'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : No
Postcode : BH2
12 May 2017
People found this helpful4
Do not use this agency! I have had so many problems since renting a flat through this company, every time I have rang up I get the response of we will call you straight back never to hear off them again. When I first moved in I was promised a mirror to be fitted onto the bathroom wall instead I... Read Full Review
Comments on Agent Fees
Charged me for check in and out fees one of which was �90 which was not carried out properly as they said something was missing which was in one of the cupboards and considering there was only about 10 in the whole property being a small one bedroom flat I find it very appalling.
Comments (1)Was this helpful?:
By : Ryan poole
20 May 2017Hi Connor, thank you for your review. You were given the email address of the lettings manager, myself and I responded to you via email and agreed to waive the cleaning costs for you as a gesture of ...
We came for a short term 1 ...
Share On :
5 Star Review
By : 'Karthik'
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : BH1
10 Nov 2015
People found this helpful2
We came for a short term 1 year assignment to bournemouth from India, We were badly looking for the house on the first week of arrival itself. House and Sons staff shown us 3 houses on the same day and helped us to find a good house in the main location.They also helped us to move to the house... Read Full Review
Comments (0)Was this helpful?:
This is very first time, I am ...
Share On :
5 Star Review
By : 'Vijaya'
Services : Letting( As a Tenant )
Rent PCM : £775
Would you recommend ? : Yes
Postcode : BH1
6 Nov 2015
People found this helpful1
This is very first time, I am writing review about any service. I am writing this review because I am very much pleased with the service provided by house and sons. When we had our new baby on August, our landlord decided to sell this propery where we are staying now. We are very much worried... Read Full Review
Comments (0)Was this helpful?:
I recently moved my flat, ...
Share On :
1 Star Review
By : 'kesavancb'
Services : Letting( As a Tenant )
Would you recommend ? : No
17 Mar 2015
People found this helpful7
I recently moved my flat, both my old flat and the new flats are letted by House and Sons. In the new flat, cleaning was not done properly. Every where it was very dirty and the carpets were also very dirty. Also lot of stuffs were not in good condition including the cracked window which is... Read Full Review
Comments (0)Was this helpful?:
1 - 16 of 16 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please contact us for further details.
Last updated at 3/6/2014, 5:13:33 AM by allAgents
