House & Son

Please be very careful when you let with this company! Take loads of pictures and videos when you first move in, even for the smallest of stains, scuff marks etc. You will need them! Me and my partner left the flat we rented for 15 months in a better condition than when we moved in. Back in ... Read Full Review

Rented a property through H and S and although I have no problem with the actual process, all went smoothly, Ryan Poole asked for a £200 holding deposit which he advised would be deducted off when we paid all of the costs in renting the flat. When it came to paying the deposit etc. the £200 had ... Read Full Review

I would rate this company zero if that was an option (one star is far too generous!). Over the past 12 year as I have bought two flats in separate blocks which were coincidentally already Managed by House & Son. I have experienced the worst customer service, the slowest responses to all ... Read Full Review

If I could give this company a zero I would. The worst block management company ever. Little or no communication. Aggressive attitude towards board members. They have no heart or soul in their work. Unprofessional, untrustworthy, unaccountable and 100% unreliable. DO NOT USE for block management. ... Read Full Review

Sold my flat through House and Son as they let the property for me aswell over a period of years. Excellent service throughout, very efficient, they go above and beyond to sort any problem out. In particular the sale of the flat. It was a very lengthy sale, held up with documents of one sort and ... Read Full Review

Our experiences with House & Son have been consistently positive over the past six years, both when we have rented our our flat to others and when we have lived in the flat ourselves. We are also impressed with the overall management of the ... Read Full Review

If I could give this company 0 stars I would. Absolutely diabolical experience when viewing a property and throughout booking journey. Two of the RUDEST women I have EVER spoken to, I still can't quite get over their lack of customer service. I registered my details with a girl over the ... Read Full Review

Ryan Poole was excellent throughout our whole experience. He was professional at all times as well as kind & supportive. Superb customer service. Thank you ... Read Full Review

Me and my partner rented a 2 bedroom property for 4 years with House and Son and had nothing but problems throughout the tenancy. From staff insulting us by calling us messy and dirty tenants to House and Son leaving us in unabitable conditions twice and them trying to charge us extortionate ... Read Full Review

Wow. What a terrible experience we had with this company when checking out! We lived in the apartment for almost 4 years. We repeatedly complained about damp and mould issues in the flat. Instead of doing anything about it, they sent a regular instructor who blamed us for the dampness, saying ... Read Full Review

Dealing with House and Son after dealing with larger national estate agent chains was like a breath of fresh air. I had been trying to sell a property in the Eastcliff, Bournemouth with minimal success. Having changed decor/ price the only thing left to do was to change the Estate Agent. I did this ... Read Full Review

I have been both a tenant and landlord during my 13 year association with House and Son and have ALWAYS found the staff to be honest, professional, reliable, helpful, fair and courteous and I would have no hesitation in recommending this ... Read Full Review

First of all I have to say - make sure you take photos of EVERYTHING in your property when renting from this agent. Take photos at the start of the tenancy, and also at the end when you checkout. Document everything you can find - as they will without a doubt try and rip you off. We moved out of a ... Read Full Review

Do not use this agency! I have had so many problems since renting a flat through this company, every time I have rang up I get the response of we will call you straight back never to hear off them again. When I first moved in I was promised a mirror to be fitted onto the bathroom wall instead I ... Read Full Review

Worst estate agent ever, they are liers and love to rip students off. Stay away (specially students). They promised the house would get repaired before we moved in but it wasn't, repairing is one thing they didn't even clean up for us to move in. Rude .. unorganised... Liers ... very ... Read Full Review

We came for a short term 1 year assignment to bournemouth from India, We were badly looking for the house on the first week of arrival itself. House and Sons staff shown us 3 houses on the same day and helped us to find a good house in the main location.They also helped us to move to the house ... Read Full Review

This is very first time, I am writing review about any service. I am writing this review because I am very much pleased with the service provided by house and sons. When we had our new baby on August, our landlord decided to sell this propery where we are staying now. We are very much worried ... Read Full Review

I recently moved my flat, both my old flat and the new flats are letted by House and Sons. In the new flat, cleaning was not done properly. Every where it was very dirty and the carpets were also very dirty. Also lot of stuffs were not in good condition including the cracked window which is ... Read Full Review