The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4/5, 73 Reviews
77% Recommended
100% letting valuation accuracy
77% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 77.00% | £267 | £1,550 |
Happy Lets
1287 Argyle Street, Glasgow, Lanarkshire
G3 8TL
01413344633



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By : 'Heather'
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : G41
I had a fairly smooth process with happy lets. Everything was done via email/phone call and any time I had any queries Iain was quick to... Read Full Review
N/a
By : 'Sahlouls'
Services : Letting (As a Tenant)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : G23A
Iain was such a helpful agent worked hard tried his best to let me move in to the property 136 Renfield street as soon as possible. He's such a great man with great... Read Full Review
Good

By : 'Glenn'
Services : Letting (As a Tenant)
Rent PCM : £595
Would you recommend ? : Yes
Postcode : GH4
Iain has been great! I honestly thought he was a manager when he was dealing with us. Answered every question we... Read Full Review
Agent had no fees that I’m aware of
By : 'Mr'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G3
I have been a landlord with Happy Lets for almost 3 years since I switched from another agency who could not keep me updated on my property without constant chasing at my end. It left me feeling uneasy that I had to be one step ahead of them to make sure there were no issues with my tenants or... Read Full Review

By : 'Alobaidy'
Services : Letting (As a Tenant)
Rent PCM : £1050
Would you recommend ? : No
Postcode : G3
Thanks Iain for all things that you helped us with. We have received amazing professional deal in term of viewing and filling the form out and... Read Full Review
Great

By : 'Annoymous'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G2
Iain was professional and friendly to come into contact with. He was very helpful providing everything that I needed and his communication skills were excellent too. He was understanding and put things in place that made it easy for myself to sign the lease and receive the keys. Would highly... Read Full Review

By : 'MB'
Services : Letting (As a Tenant)
Rent PCM : £645
Would you recommend ? : Yes
Postcode : G41
Iain has been brilliant from the start - very warm and friendly approach but always remained professional. We were in frequent contact but never felt like we were bombarded with messages. He made sure we knew what was happening at each stage of the process and was extremely helpful and... Read Full Review
By : 'Pippa'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G51
We have been with Happy Lets as a landlord for over 10 years now so that is a testimonial in itself. Everything handled professionally and has been great to see the business grow and develop. They regularly take feedback on board - for example, we were getting emails from different people across... Read Full Review
Very proportionate - it costs a lot when a tenant changes but that is the same everywhere and to be expected. The vetting process is thorough which is very important.

By : 'MB'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G74
I found out I had passed the checks for a property the day before I was going on holiday. I told Amanda what my situation was and she quickly processed the paperwork so I could sign it that day. My experience so far with Happy Lets has been great, and I hope it continues like this throughout my... Read Full Review
By : Kira Keaney
29 Oct 2018Hi there, Many thanks for your kind comments which have been passed along to Amanda. Amanda shall continue to be your dedicated property manager throughout your tenancy and we have no doubt...


By : 'Anna'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G11
I am actually gutted I am no longer with Happy Lets. Rented the flat managed by them for the last 3 years and I had no hassle at all. They were very responsive and friendly, always great communication with plenty of notice when it came to flat inspections. Thank you Happy Lets and wishing you... Read Full Review
By : Kira Keaney
23 Oct 2018Hi Anna, Thanks so much for your kind comments; you have been a tenant with us for so long now, certainly is sad that this is no longer the case. You know where we are though should you ever...
By : 'L&S'
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : G51
Our "happy lets" experience was anything but "happy". It was, and continues to be, awful. Before we could sign the lease, we had to take out contents insurance from a Happylets preferred insurer. This was an extra monthly cost to us, on top of the £550/month rent, and the £650... Read Full Review
By : Kira Keaney
23 Oct 2018Dear L&S, We are sorry to hear of your experience with Happy Lets and unfortunately do not seem to have a record of you following our in-house complaints procedure which is available to...


By : 'Alasdair'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : 3/2
I have had my property rented out with Happylets over the 2 years. Having had many agents in the past I was happy to find a team who worked well together and were able to provide a professional... Read Full Review
Agent fees were competitive
By : Kira Keaney
6 Jun 2018Hi Alasdair, Thanks so much for your kind comments! You have been an absolute pleasure to deal with...
By : '£282'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G3
£282 cleaning bill for an apartment that was clean to a high standard. Happylets will also send you emails saying you previously agreed to things that you never agreed... Read Full Review
By : Kira Keaney
25 Apr 2018Although we are again sorry to hear this and truly believe that you have the complete wrong impression of Happy Lets, we do not want to insult you by repeating the same response to your other reviews ...
By : 'Rob'
Services : Letting (As a Tenant)
Rent PCM : £895
Would you recommend ? : No
Postcode : G3
My happylets experience has been poor to say the least. Firstly, just days before moving in I was asked to take out contents insurance from a Happylets preferred insurer. This is on top of the £1000 deposit paid. On the day of moving in they will hand you an inventory which supposedly includes... Read Full Review
By : Kira Keaney
19 Feb 2018Hi Rob, We are very sorry to hear that you have had a poor experience with Happy Lets and have looked into these comments; many of which are being mentioned for the first time. With regards to...
By : 'W'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G3
Very painful contacting staffs here, so ignorant and careless. First year, everything is fine but when we started second year dealing with them. Everything changed. They made a lot of important mistakes ( contrast details, etc) and unprofessional... Read Full Review
By : Kira Keaney
5 Dec 2017Hi there, We are of course disappointed to hear your comments and certainly is strange to hear that the first year went smoothly to then change the following year. We appreciate you may want to ...
By : 'NadeemHamid'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G4
I have rented my property through Happy Lets for the last year after being repeatedly let down by my previous agency. I was hesitant to switch agencies as it just seemed like a headache but all it took was one email and Happy Lets took care of the rest! I used to feel like I was managing my... Read Full Review
Fees were very reasonable
By : 'Poppy'
Services : Letting (As a Tenant)
Rent PCM : £365
Would you recommend ? : Yes
Postcode : PA1
I have rented through Happy Lets for 3 years now and my overall experience has been a good one. From moving in until now they have been quick to resolve any problems with the property and they are always prompt and efficient at communicating with me. I have had a few minor problems with the... Read Full Review
When I first viewed the property it was £395 but I was quickly offered a reduced price when I expressed that felt it was too expensive. The rent has only increased once in the 3 times I\'ve lived there and I have always considered it reasonable.
When I first viewed the property it was £395 but I was quickly offered a reduced price when I expressed that felt it was too expensive. The rent has only increased once in the 3 times I\'ve lived there and I have always considered it reasonable.
By : 'Grant'
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : Yes
Postcode : G41
Have lived in a Happy Lets property for around 18 months and I am overall happy with the service provided. During my tenancy I have raised a couple of issues with Happy Lets/Happy Homes, all which have been fixed. All the staff I have spoken with at Happy Lets where accommodating and willing to... Read Full Review
By : 'CWooll'
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : G3
Happy lets have been a good landlord - their staff are quick to respond to queries and always professional, yet friendly. Never had any negative experiences with... Read Full Review
By : 'Gemma'
Services : Letting (As a Tenant)
Rent PCM : £510
Would you recommend ? : Yes
Postcode : G3
Overall I had an good experience with Happy Let's. We received reasonably quick responses to any enquires through e-mails or calls. In general over the last 12 months we received a good... Read Full Review
Good price for location of flat.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We apologise if you have had an experience that has caused you a need to complain.
We are committed to providing a quality service and take all complaints seriously.
Should you wish to make a formal complaint, please email glasgow@happylets.co.uk for a copy of our in house complaints procedure.
We are committed to ensuring all complaints are fully and fairly addressed.
We will investigate your complaints fully and provide you with a written, formal response.
Should you remain dissatisfied, following the completion of our review, you are at liberty to refer the matter to The Property Ombudsman or ARLA.
Last updated at 12/1/2017, 9:52:47 AM by allAgents