The UK's Largest Customer Review Website for the Property Industry
Glasgow, G3
4/5, 73 Reviews
77% Recommended
100% letting valuation accuracy
77% letting fee satisfaction
We offer professional tenant and landlord services across Glasgow and North and South Lanarkshire.
We are confident that we offer a letting and property management service which exceeds all others in our mission to help people find their happy place.
We are committed to the highest standards in letting and are
LICENSED ARLA MEMBERS so you can rest assured that your investment is in professional and qualified hands.
Whether you are an experienced or new landlord or tenant, we are sensitive to your individual needs and are focused on delivering a service of value.
We believe that the key to a successful let from beginning to end is a committed focus on our service to landlords, tenants and properties alike.
For this reason, at the heart of our day-to-day management service lies one very simple philosophy; HAPPY LANDLORDS, HAPPY TENANTS, HAPPY HOMES.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 77.00% | £267 | £1,550 |
Areas covered
- G1
- G11
- G12
- G13
- G14
- G2
- G20
- G3
- G31
- G32
- G33
- G4
- G41
Address
Happy Lets
1287 Argyle Street, Glasgow, Lanarkshire
G3 8TL
01413344633
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- ?Zoopla
Social Media
Members of
Rankings
Latest Properties
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Happy Lets Branches (View All 2)
Satisfied ...
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4 Star Review
By : 'Heather'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : G41
27 Feb 2019
People found this helpful0
I had a fairly smooth process with happy lets. Everything was done via email/phone call and any time I had any queries Iain was quick to... Read Full Review
Comments on Agent Fees
N/a
Comments (0)
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Heather K said about Happy Lets
Services : Letting( As a Tenant )Date: 27th Feb 2019
I had a fairly smooth process with happy lets. Everything was done via email/phone call and any time I had any queries Iain was quick to answer.
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Iain ...
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5 Star Review
By : 'Sahlouls'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : G23A
22 Feb 2019
People found this helpful0
Iain was such a helpful agent worked hard tried his best to let me move in to the property 136 Renfield street as soon as possible. He's such a great man with great... Read Full Review
Comments on Agent Fees
Good
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Sahlouls said about Happy Lets
Services : Letting( As a Tenant )Date: 22nd Feb 2019
Iain was such a helpful agent worked hard tried his best to let me move in to the property 136 Renfield street as soon as possible. He's such a great man with great experience.
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Answered all our questions ...
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5 Star Review
By : 'Glenn'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : GH4
13 Feb 2019
People found this helpful0
Iain has been great! I honestly thought he was a manager when he was dealing with us. Answered every question we... Read Full Review
Comments on Agent Fees
Agent had no fees that I’m aware of
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Glenn Lamont said about Happy Lets
Services : Letting( As a Tenant )Date: 13th Feb 2019
Iain has been great! I honestly thought he was a manager when he was dealing with us. Answered every question we had
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Management of my ...
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5 Star Review
By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G3
30 Jan 2019
People found this helpful0
I have been a landlord with Happy Lets for almost 3 years since I switched from another agency who could not keep me updated on my property without constant chasing at my end. It left me feeling uneasy that I had to be one step ahead of them to make sure there were no issues with my tenants or... Read Full Review
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Mr S Dhillon said about Happy Lets
Services : Letting( As a Owner )Date: 30th Jan 2019
I have been a landlord with Happy Lets for almost 3 years since I switched from another agency who could not keep me updated on my property without constant chasing at my end. It left me feeling uneasy that I had to be one step ahead of them to make sure there were no issues with my tenants or property. Now, I can't imagine another agent managing my property with the same level of client care as Happy Lets - they keep on top of everything, act promptly to maintenance issues, always update me when the legislation changes (yet again!), and I have no worries that my property is in safe hands. I can definitely say that of the various agents I have dealt with over the years, Happy Lets meet (and often exceed) my expectations and I would highly recommend them.
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Profesionales ...
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5 Star Review
By : 'Alobaidy'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : No
Postcode : G3
19 Jan 2019
People found this helpful0
Thanks Iain for all things that you helped us with. We have received amazing professional deal in term of viewing and filling the form out and... Read Full Review
Comments on Agent Fees
Great
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Alobaidy said about Happy Lets
Services : Letting( As a Tenant )Date: 19th Jan 2019
Thanks Iain for all things that you helped us with. We have received amazing professional deal in term of viewing and filling the form out and everything.
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5 Star Review
By : 'Annoymous'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G2
8 Jan 2019
People found this helpful0
Iain was professional and friendly to come into contact with. He was very helpful providing everything that I needed and his communication skills were excellent too. He was understanding and put things in place that made it easy for myself to sign the lease and receive the keys. Would highly... Read Full Review
Comments (0)Iain was professional and friendly to come into contact with. He was very helpful providing everything that I needed and his communication skills were excellent too. He was understanding and put things in place that made it easy for myself to sign the lease and receive the keys.
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Annoymous said about Happy Lets
Services : Letting( As a Tenant )Date: 8th Jan 2019
Iain was professional and friendly to come into contact with. He was very helpful providing everything that I needed and his communication skills were excellent too. He was understanding and put things in place that made it easy for myself to sign the lease and receive the keys.
Would highly recommend Iain!
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5 Star Review
By : 'MB'
Services : Letting( As a Tenant )
Rent PCM : £645
Would you recommend ? : Yes
Postcode : G41
3 Jan 2019
People found this helpful0
Iain has been brilliant from the start - very warm and friendly approach but always remained professional. We were in frequent contact but never felt like we were bombarded with messages. He made sure we knew what was happening at each stage of the process and was extremely helpful and... Read Full Review
Comments (0)Iain has been brilliant from the start - very warm and friendly approach but always remained professional.
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MB said about Happy Lets
Services : Letting( As a Tenant )Date: 3rd Jan 2019
Iain has been brilliant from the start - very warm and friendly approach but always remained professional.
We were in frequent contact but never felt like we were bombarded with messages. He made sure we knew what was happening at each stage of the process and was extremely helpful and understanding.
We are excited to be moving to our new flat. He's a great representative for the company :)
Thanks Iain!
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Customer for over 10 ...
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5 Star Review
By : 'Pippa'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G51
19 Nov 2018
People found this helpful0
We have been with Happy Lets as a landlord for over 10 years now so that is a testimonial in itself. Everything handled professionally and has been great to see the business grow and develop. They regularly take feedback on board - for example, we were getting emails from different people across... Read Full Review
Comments on Agent Fees
Very proportionate - it costs a lot when a tenant changes but that is the same everywhere and to be expected. The vetting process is thorough which is very important.
Comments (0)We have been with Happy Lets as a landlord for over 10 years now so that is a testimonial in itself.
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Pippa Gardner said about Happy Lets
Services : Letting( As a Owner )Date: 19th Nov 2018
We have been with Happy Lets as a landlord for over 10 years now so that is a testimonial in itself.
Everything handled professionally and has been great to see the business grow and develop.
They regularly take feedback on board - for example, we were getting emails from different people across the business so this was co-ordinated into a more streamlined process - important that feedback is taken on board and acted upon.
All the staff are very friendly, approachable and professional.
Thanks - here's to the next 10 years - Pippa
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5 Star Review
By : 'MB'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G74
26 Oct 2018
People found this helpful0
I found out I had passed the checks for a property the day before I was going on holiday. I told Amanda what my situation was and she quickly processed the paperwork so I could sign it that day. My experience so far with Happy Lets has been great, and I hope it continues like this throughout my... Read Full Review
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MB said about Happy Lets
Services : Letting( As a Tenant )Date: 25th Oct 2018
I found out I had passed the checks for a property the day before I was going on holiday. I told Amanda what my situation was and she quickly processed the paperwork so I could sign it that day. My experience so far with Happy Lets has been great, and I hope it continues like this throughout my tenancy.
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By : Kira Keaney
29 Oct 2018Hi there, Many thanks for your kind comments which have been passed along to Amanda. Amanda shall continue to be your dedicated property manager throughout your tenancy and we have no doubt...
Great ...
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5 Star Review
By : 'Anna'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G11
19 Oct 2018
People found this helpful0
I am actually gutted I am no longer with Happy Lets. Rented the flat managed by them for the last 3 years and I had no hassle at all. They were very responsive and friendly, always great communication with plenty of notice when it came to flat inspections. Thank you Happy Lets and wishing you... Read Full Review
Comments (1)I am actually gutted I am no longer with Happy Lets. Rented the flat managed by them for the last 3 years and I had no hassle at all. They were very responsive and friendly, always great communication with plenty of notice when it came to flat inspections.
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Anna said about Happy Lets
Services : Letting( As a Tenant )Date: 18th Oct 2018
I am actually gutted I am no longer with Happy Lets. Rented the flat managed by them for the last 3 years and I had no hassle at all. They were very responsive and friendly, always great communication with plenty of notice when it came to flat inspections.
Thank you Happy Lets and wishing you all the best!
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By : Kira Keaney
23 Oct 2018Hi Anna, Thanks so much for your kind comments; you have been a tenant with us for so long now, certainly is sad that this is no longer the case. You know where we are though should you ever...
£240 to clean an ALREADY ...
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1 Star Review
By : 'L&S'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : G51
16 Oct 2018
People found this helpful3
Our "happy lets" experience was anything but "happy". It was, and continues to be, awful. Before we could sign the lease, we had to take out contents insurance from a Happylets preferred insurer. This was an extra monthly cost to us, on top of the £550/month rent, and the £650... Read Full Review
Comments (2)Our "happy lets" experience was anything but "happy". It was, and continues to be, awful.
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L&S said about Happy Lets
Services : Letting( As a Tenant )Date: 15th Oct 2018
Our "happy lets" experience was anything but "happy". It was, and continues to be, awful.
Before we could sign the lease, we had to take out contents insurance from a Happylets preferred insurer. This was an extra monthly cost to us, on top of the £550/month rent, and the £650 deposit already paid.
When you move in, they provide an inventory which is supposed to highlight every issue with the property (i.e. issues with cleanliness, faulty items, etc) - no surprise, this inventory misses out on a great deal of issues throughout the property. Happylets give you only 7 days to write to them with any changes you wish to make to the inventory - otherwise you forfeit the chance make changes to the inventory (which then costs you dearly when vacating the property -- see below). It is unrealistic to find every fault in a property within 7 days of moving in. As detailed below - we experienced a new issue with our property for every month of our 18-month tenancy.
During the tenancy - Happylets arrange a quarterly flat inspection - only to not turn up at all. We had 4 inspections during our tenancy and only on ONE of those occasions did the agent turn up on the date and time they said they would. We would call the office to ask where the agent is, and why they haven't turned up - only to be told that the agent is "very busy" and will need to rearrange an inspection for another day. This is incredibly unprofessional and inconvenient for the tenants who have waited in all day on the agent turning up to do the inspection (we didn't want agents in the flat when we weren't there).
The inventory does NOT get updated with each of these inspections. Our more recent inventories did not take into account a full new boiler being installed and the subsequent damage done to the boiler cupboard/shelves & carpet due to the previous faulty boiler leaking foul-smelling water (leading to mould and rot of the wooden shelves inside the cupboard). Surprise surprise, Happylets did not take this into account in their quarterly inspections/inventories.
We experienced a new issue for each month of our tenancy. The highlights of which include: the oven broke down and we reported this right away to happy lets. It took them 3 MONTHS (during which time they stated they were going back and forth with the landlord) to replace our oven. The other highlight? Our BOILER was faulty and leaking foul-smelling dirty water into the boiler cupboard in our BEDROOM. The boiler issue was reported in August 2017 and a new boiler was not fitted until FEBRUARY 2018. We were without a functioning boiler for 6-7 months during our 18-month tenancy. And of course, it was throughout the winter period - so we were freezing. Numerous other issues included - mouldy peeling wallpaper in the en-suite bathroom (no extractor fan & a WALLPAPERED bathroom?!) which we reported NUMEROUS times throughout our tenancy - nothing was ever done to repair this - but you BET that it was listed on our move-out report as a fault on the part of the tenant. Other issues - Happylets lied to us and said there was no building factor for the property we lived in (we wanted to make a complaint about the constant partying from our neighbours upstairs as police and community service officers didn't do much to intervene other than tell them to keep the music down, etc). There are many other issues too numerous to write here - but suffice to say we reported every issue as soon as we noticed it, and happy lets would appear to be very helpful in the first instance - before essentially ignoring the issue. We'd have to call/email many times to attempt to get things resolved - and even then - there were a number of outstanding issues when we vacated the flat as we finally decided to move out, having had enough of the poor service from Happylets, the numerous issues with the flat, and the constant partying from our neighbours upstairs.
We were incredibly dissatisfied with the way Happylets were handling the repairs/maintenance issues in our property. We emailed several times to ask for a face to face meeting with a Happy Lets agent - only to be told to submit our requests in writing and "then we can arrange a face to face meeting" - which, of course, was never made. Not once did we sit down with an agent from HappyLets despite making numerous requests to do so.
We have now moved out of the aforementioned property, and are now going through the disputes process with SafeDeposit Scotland as - even though my partner and I took 2 days off work to ensure we had cleaned the property properly - even hired a RugDoctor and went over the carpets - the landlord/agent wants to charge us nearly £240 to clean this ALREADY clean flat. 2 of us took 2 days off work to make sure it was cleaned to the "acceptable standard" that is stated in our tenancy agreement, and we are being ripped off again now. We are loathe to pay £240 from our security deposit of £650 to a landlord/agent when you consider the numerous, serious issues we had throughout our tenancy. Upon receiving the email to state that the landlord wanted to subtract £240 from our security deposit - we called Happy Lets to speak to an agent about our concerns. We were told that Happy Lets is "just a middle man" and that any concerns/issues we were experiencing would have to be resolved through safe deposit Scotland. Agent stated that he is "the man in the middle" and "his hands were tied" because we didn't want any subtractions from the security deposit, whilst the landlord wanted to make deductions. He advised us to deal with the issues through SafeDeposit Scotland. So we are now going through the adjudication process with them.
On moving out, we have found that when advertising the property - HappyLets have used the same old stock photos that are years old, before raising the rent to £590/month - win/win for them. Happylets will then send you the outcome of the final flat inspection after you have moved out and pin point all the dust & marks they found etc, giving you absolutely no time to remedy issues. As with other reviews I note, it is common practice that Happylets will most certainly falsely conclude that the property is in need of a 'professional cleaning' (a cleaning company no doubt associated to happylets, also in on the screw).
To conclude: we are both incredibly disappointed and UNHAPPY with the service from "Happy Lets" and would advise prospective tenants to avoid renting from this agency.
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By : Kira Keaney
23 Oct 2018Dear L&S, We are sorry to hear of your experience with Happy Lets and unfortunately do not seem to have a record of you following our in-house complaints procedure which is available to...
Professional well organised ...
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5 Star Review
By : 'Alasdair'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : 3/2
2 Jun 2018
People found this helpful0
I have had my property rented out with Happylets over the 2 years. Having had many agents in the past I was happy to find a team who worked well together and were able to provide a professional... Read Full Review
Comments on Agent Fees
Agent fees were competitive
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Alasdair said about Happy Lets
Services : Letting( As a Owner )Date: 1st Jun 2018
I have had my property rented out with Happylets over the 2 years. Having had many agents in the past I was happy to find a team who worked well together and were able to provide a professional service.
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By : Kira Keaney
6 Jun 2018Hi Alasdair, Thanks so much for your kind comments! You have been an absolute pleasure to deal with...
£282 cleaning bill for an ...
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1 Star Review
By : '£282'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G3
2 Mar 2018
People found this helpful3
£282 cleaning bill for an apartment that was clean to a high standard. Happylets will also send you emails saying you previously agreed to things that you never agreed... Read Full Review
Comments (1)£282 cleaning bill for an apartment that was clean to a high standard.
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£282 cleaning bills to clean a clean flat said about Happy Lets
Services : Letting( As a Tenant )Date: 2nd Mar 2018
£282 cleaning bill for an apartment that was clean to a high standard.
Happylets will also send you emails saying you previously agreed to things that you never agreed to.
Liars
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By : Kira Keaney
25 Apr 2018Although we are again sorry to hear this and truly believe that you have the complete wrong impression of Happy Lets, we do not want to insult you by repeating the same response to your other reviews ...
My happylets experience has ...
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2 Star Review
By : 'Rob'
Services : Letting( As a Tenant )
Rent PCM : £895
Would you recommend ? : No
Postcode : G3
16 Feb 2018
People found this helpful1
My happylets experience has been poor to say the least. Firstly, just days before moving in I was asked to take out contents insurance from a Happylets preferred insurer. This is on top of the £1000 deposit paid. On the day of moving in they will hand you an inventory which supposedly includes... Read Full Review
Comments (1)My happylets experience has been poor to say the least.
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Rob said about Happy Lets
Services : Letting( As a Tenant )Date: 16th Feb 2018
My happylets experience has been poor to say the least.
Firstly, just days before moving in I was asked to take out contents insurance from a Happylets preferred insurer. This is on top of the £1000 deposit paid.
On the day of moving in they will hand you an inventory which supposedly includes every bit of dust and mark on the property, and no surprise it misses loads. Happylets will require you go over the property tooth and nail within 7 days or forfeit the chance to add this to the inventory, costing you at the end of the tenancy as described later. This being totally unrealistic as you general keep finding little faults/stuff u to a month of living there.
During the tenancy happylets would organise quarterly flat inspections and not turn up, only then to arrange another home invading inspection and fail to turn up again, before quoting the rent agreement in their defence as if you have broken the agreement because you are questioning the inspections. This inventory does not get updated by the quarterly inspections and therefore in my occasion, did not take into account a full new boiler and ventilation installation, along with the damage caused by leak from apartment above.
Ending tenancy early, happylets will come across all helpful then bill you £300 to readvertise the property..... Then advertise it using the same stock photos as previous adverts years old, before advertising the property a whole £150 a month above what you are already paying, screwing you at another opportunity, win/win for them.
When allowing prospective tenants to view the property, Happylets will organise this and send you an email. Which in there mind means they can unlock and open the door and walk straight into the property without knocking or using the bell (albeit one occasion).
Moving out - final flat inspection, in my situation happylets asked me to vacate the property on the 8th of the month, however I was told to keep paying the property for a further week at a cost of another £200+ despite not being allowed in the property, in order so the landlord can carry out much needed maintenance and refreshing of the apartment.
Happylets will then send you the outcome of the final flat inspection after you have moved out and pin point all the dust & marks they found etc, giving you absolutely no time to remedy issues. As with other reviews I note, it is common practice that Happylets will most certainly falsely conclude that the property is in need of a 'professional cleaning' (a cleaning company no doubt associated to happylets, also in on the screw).
In my occasion , during the week I paid for after vacating the property the landlord had organized a total paint refresh of the property, new master bedroom carpet and bedroom flooring replacement needed caused by leak mentioned earlier from floor above.
Makes absolutely sense to hire professionals in to clean every inch of the place before these maintenance jobs start.
Post tenancy.
A week after moving out I have yet to receive the rent I paid in advance £1500+
or the £1000 deposit.
General conclusion is that Happylets look to make money out of you at any opportunity.
Be warned.
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By : Kira Keaney
19 Feb 2018Hi Rob, We are very sorry to hear that you have had a poor experience with Happy Lets and have looked into these comments; many of which are being mentioned for the first time. With regards to...
Very painful contacting ...
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1 Star Review
By : 'W'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G3
26 Oct 2017
People found this helpful2
Very painful contacting staffs here, so ignorant and careless. First year, everything is fine but when we started second year dealing with them. Everything changed. They made a lot of important mistakes ( contrast details, etc) and unprofessional... Read Full Review
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W said about Happy Lets
Services : Letting( As a Tenant )Date: 25th Oct 2017
Very painful contacting staffs here, so ignorant and careless. First year, everything is fine but when we started second year dealing with them. Everything changed. They made a lot of important mistakes ( contrast details, etc) and unprofessional management.
The UK's Largest Customer Review Website for the Property Industry
By : Kira Keaney
5 Dec 2017Hi there, We are of course disappointed to hear your comments and certainly is strange to hear that the first year went smoothly to then change the following year. We appreciate you may want to ...
I have rented my property ...
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5 Star Review
By : 'NadeemHamid'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G4
23 Nov 2016
People found this helpful2
I have rented my property through Happy Lets for the last year after being repeatedly let down by my previous agency. I was hesitant to switch agencies as it just seemed like a headache but all it took was one email and Happy Lets took care of the rest! I used to feel like I was managing my... Read Full Review
Comments on Agent Fees
Fees were very reasonable
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NadeemHamid said about Happy Lets
Services : Letting( As a Owner )Date: 23rd Nov 2016
I have rented my property through Happy Lets for the last year after being repeatedly let down by my previous agency. I was hesitant to switch agencies as it just seemed like a headache but all it took was one email and Happy Lets took care of the rest! I used to feel like I was managing my property myself despite paying someone else to do it and now I am paying less for an excellent service – best decision I have ever made! I would happily recommend Happy Lets to all landlords
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I have rented through Happy ...
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4 Star Review
By : 'Poppy'
Services : Letting( As a Tenant )
Rent PCM : £365
Would you recommend ? : Yes
Postcode : PA1
17 Feb 2015
People found this helpful1
I have rented through Happy Lets for 3 years now and my overall experience has been a good one. From moving in until now they have been quick to resolve any problems with the property and they are always prompt and efficient at communicating with me. I have had a few minor problems with the... Read Full Review
What agent could do to change your mind?
When I first viewed the property it was £395 but I was quickly offered a reduced price when I expressed that felt it was too expensive. The rent has only increased once in the 3 times I\'ve lived there and I have always considered it reasonable.
Comments on Agent Fees
When I first viewed the property it was £395 but I was quickly offered a reduced price when I expressed that felt it was too expensive. The rent has only increased once in the 3 times I\'ve lived there and I have always considered it reasonable.
Comments (0)I have rented through Happy Lets for 3 years now and my overall experience has been a good one. From moving in until now they have been quick to resolve any problems with the property and they are always prompt and efficient at communicating with me.
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Poppy Wilde said about Happy Lets
Services : Letting( As a Tenant )Date: 17th Feb 2015
I have rented through Happy Lets for 3 years now and my overall experience has been a good one. From moving in until now they have been quick to resolve any problems with the property and they are always prompt and efficient at communicating with me.
I have had a few minor problems with the property during my tenancy and Happy Lets have always done their best to help me out and they are very understanding.
The staff are always very pleasant on the phone and in the office and I feel very comfortable to approach them with any issues.
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4 Star Review
By : 'Grant'
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : G41
29 Jan 2015
People found this helpful1
Have lived in a Happy Lets property for around 18 months and I am overall happy with the service provided. During my tenancy I have raised a couple of issues with Happy Lets/Happy Homes, all which have been fixed. All the staff I have spoken with at Happy Lets where accommodating and willing to... Read Full Review
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Grant said about Happy Lets
Services : Letting( As a Tenant )Date: 29th Jan 2015
Have lived in a Happy Lets property for around 18 months and I am overall happy with the service provided. During my tenancy I have raised a couple of issues with Happy Lets/Happy Homes, all which have been fixed. All the staff I have spoken with at Happy Lets where accommodating and willing to help.
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Happy lets have been a good ...
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4 Star Review
By : 'CWooll'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : G3
5 Nov 2014
People found this helpful1
Happy lets have been a good landlord - their staff are quick to respond to queries and always professional, yet friendly. Never had any negative experiences with... Read Full Review
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CWooll said about Happy Lets
Services : Letting( As a Tenant )Date: 5th Nov 2014
Happy lets have been a good landlord - their staff are quick to respond to queries and always professional, yet friendly. Never had any negative experiences with them!
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Overall I had an good ...
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4 Star Review
By : 'Gemma'
Services : Letting( As a Tenant )
Rent PCM : £510
Would you recommend ? : Yes
Postcode : G3
28 Oct 2014
People found this helpful1
Overall I had an good experience with Happy Let's. We received reasonably quick responses to any enquires through e-mails or calls. In general over the last 12 months we received a good... Read Full Review
Comments on Agent Fees
Good price for location of flat.
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Gemma said about Happy Lets
Services : Letting( As a Tenant )Date: 28th Oct 2014
Overall I had an good experience with Happy Let's. We received reasonably quick responses to any enquires through e-mails or calls. In general over the last 12 months we received a good service.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We apologise if you have had an experience that has caused you a need to complain.
We are committed to providing a quality service and take all complaints seriously.
Should you wish to make a formal complaint, please email glasgow@happylets.co.uk for a copy of our in house complaints procedure.
We are committed to ensuring all complaints are fully and fairly addressed.
We will investigate your complaints fully and provide you with a written, formal response.
Should you remain dissatisfied, following the completion of our review, you are at liberty to refer the matter to The Property Ombudsman or ARLA.
Last updated at 12/1/2017, 9:52:47 AM by allAgents
