Happy Lets

I have used Happy Lets the last 16 years ( since 2008 ) when I bought my property off plan. The have consistantly found me good tenants, conducted background checks on these tenants and generally the property has never been more than a few weeks without a tenant. They communicate any issues with ... Read Full Review

The most incompetent, disorganised letting agent I've ever had to deal with. So many problems with Happy Lets but mostly their communication and urgency to do anything. We were broken into in 2018 and it took them a month to get us a new front door. Despite voicing our concerns about how ... Read Full Review

Don't clean between tenancy. Don't do repairs. Will leave you all winter with no heating. Charge you for furniture that was already damaged at beginning of lease. Are aggressive, stand offish, constantly doing ... Read Full Review

Iain was helpful the whole way through our application process! Got information over to us quickly and made sure we had everything we needed to get through the application process. He was always helpful on the phone and took the time to get things sorted, even if I called ... Read Full Review

I have found Happy Lets efficient and reliable and I put a lot of trust in them to deal with my property and keep me up to date with all matters relating to it. I have been very happy with their ... Read Full Review

Iain is always very prompt with his reply's and when we ever need any support has always been very professional and offered various options especially during the pandemic. He's a great asset to your ... Read Full Review

Professional and Efficient Moving home was seamless thanks to the staff at Happy Lets. Friendly and helpful staff, during a pandemic their customer service was ... Read Full Review

Very bad ..they are very very bad and literally deduct entire your deposit at the end by pointing there is a small hair in bath tub bla bla .some stupid reasons and give the flat to next tenant as it is cleaned by previous ... Read Full Review

They are super disorganised, messing me around with move in dates and the like, having to reschedule and costing us heaps. They didn't even manage to get the inspection done for my flat till after we had moved in (if they even did it - looks like they used the previous tenants' one ... Read Full Review

I contacted Iain regarding a property that was up for rent. The customer service that Iain gave me was second to none. He was able to answer all the questions I had regarding the property and he stayed on the line and helped me fill out documentation that required to filled out due to new ... Read Full Review

I really appreciate the way team understood the urgency of the repair matters reported. They made sure to keep us informed about the status of the progress being made. Also they made sure that the contractor attends the property at the said date and time to help out. Thanks a lot ... Read Full Review

As the first company I have ever dealt with when renting they were extremely helpful and generally very responsive! Emails were replied to quickly and issues which they could resolve without landlord input are dealt with ... Read Full Review

Iain MacLachlan (Property Manager) and Kira Keaney (Branch Manager) worked very hard to market our property just as the COVID-19 lockdown was coming into force. They did an excellent job in very difficult circumstances and a ever changing working environment. We are really happy with the service ... Read Full Review

The most shockingly arrogant and negligent treatment I have ever encountered as a tenant. I moved into a one bedroom flat managed by "Happy" Lets which, as I discovered upon spending my first two nights there, was suffering from a serious case of DAMP, making the atmosphere extremely ... Read Full Review

Totally disappointed with the service from this company. My daughter looking to get her 1st flat. We thought we found something suitable but happy lets dont accommodate viewings for people working full time hours as they only seem to offer office hours. How unprofessional and ... Read Full Review

This is a Company which is superior in every respect, from the marketing of the property through vetting of tenants to the administration of the accounts. The accounting is transparency itself and nothing, but nothing, is too much trouble. The office personnel are both friendly and ... Read Full Review

Iain MacLachlan warmly welcomed me to Happy Glasgow and facilitated my move into the property. I found the property in an exemplary state of cleanliness. Iain takes care of the maintenance of the property with a lot of reactivity and very quickly warned the repair team. Every issue is always ... Read Full Review

Cool friendly guy, very calm, sends emails on time. (Any words below this line serve to reach the word count). Happy ... Read Full Review

We had the best of service from all the staff at Happy Lets. They accomodated a difficult viewing time for us and the manager Iain, in particular, dealt with all enquiries and arising issues with the flat efficiently and professionally. Would recommend to anyone ... Read Full Review

Professional and highly efficient service. Made the move in quickly and less stressful when all the office stuff can be done ... Read Full Review